PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 14,874 verified post-delivery reviews on Bizrate.
PartsGeek Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 10% | 10% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 79% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 112,491
Gb
Site Experience FeedbackNov 5, 2026
It’s was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tiff501
Site Experience FeedbackNov 5, 2026
PartsGeek always have what I’m looking for and at a great price
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
3rdCasey
Site Experience FeedbackNov 5, 2026
I have bought parts from Parts Geek for years and the service, quality, and price are excellent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Philthy Phil
Site Experience FeedbackNov 5, 2026
Even though I don't like having to wait for parts or preplan my repairs, this service provides quality parts within a reasonable timeframe.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Mike
Site Experience FeedbackNov 5, 2026
Mediocre
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackNov 5, 2026
I'm still waiting to hear back with whomever if anyone did scribe initials into the valve body I ordered
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 7
D Boi
Site Experience FeedbackNov 5, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 5, 2026
Great experience easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lt3
Post-Delivery FeedbackNov 5, 2026
A friend recommended this website to order parts. It was hassle free and i was honestly surprised at how fast the delivery was. I will definitely order future parts from here again.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
M3m0ry
Site Experience FeedbackNov 5, 2026
Prices are low and quality seems good so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackNov 5, 2026
Always easy to nibogate and had the part in stock very happy and easy to purchse too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blackops
Site Experience FeedbackNov 5, 2026
Outstanding service as always, wouldn't expect anything else!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim bob
Site Experience FeedbackNov 5, 2026
Finding parts was easy, ordering was easy as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
De
Site Experience FeedbackNov 5, 2026
No complaints
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Vickjr
Site Experience FeedbackNov 5, 2026
overall good experience check out is easy and when I have issues you guys have responded quickly. Parts geek is my go-to I check out first before I check everywhere else.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ninjaloo
Site Experience FeedbackNov 5, 2026
Everything was great. Fast easy and right to what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
r5
Site Experience FeedbackNov 5, 2026
I've used this site several times. Pretty satisfied with it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Sondra
Site Experience FeedbackNov 5, 2026
I like being able to order from home and if I need to return, it's an easy process. I just don't like having to pay the fee to ship it back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kid
Site Experience FeedbackNov 5, 2026
2nd time I have ordered an every thing went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackNov 5, 2026
Easy to find parts. Good prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rezlife06
Site Experience FeedbackNov 5, 2026
Have used parts geek several times and only had one bad experience inthe past 5 years.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
BIGDOGNUTS
Site Experience FeedbackNov 5, 2026
Professionals buy from Professionals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nitro
Site Experience FeedbackNov 5, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
14Odyssey
Site Experience FeedbackNov 5, 2026
The website isn’t the prettiest and sometimes it’s hard to figure out slight differences in available options, but I have always been able to confirm the correct part and get what I needed. Overall very happy with PartsGeek and will continue to buy here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
The survey was too intrusive.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
topoloco
Site Experience FeedbackNov 5, 2026
Quick and easy thank you
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Big Larry
Site Experience FeedbackNov 5, 2026
Very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nik Deev
Site Experience FeedbackNov 5, 2026
The site works fine but you need upgrade the interface. Take a look russians or ukranians sites for example much more convenient to use. Hire website building company from there. It's cheap and very solid.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Ok
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Filbert
Site Experience FeedbackNov 5, 2026
Great buying experience for quality parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
T
Post-Delivery FeedbackNov 5, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Zach S
Site Experience FeedbackNov 5, 2026
Its been fairly decent.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Windjammer
Post-Delivery FeedbackNov 5, 2026
The part I ordered was just what I needed, however it took longer that usual for delivery. The part was of good quality and fit my application perfectly. I paid a little extra for quicker delivery but USPS fell though the crack, as usual. Parts geek did refund my extra delivery fee.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: 9
Wisconsin Farmer
Site Experience FeedbackNov 5, 2026
Everything was great. They had the part I needed at an affordable price. Ordering and checking out was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Daddy
Site Experience FeedbackNov 5, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SofaKngJEDI
Site Experience FeedbackNov 5, 2026
Your website is not very well designed aesthetically pleasing that is it's a little bit of a mess on the phone but that's probably the encoding and it's probably done with the hosting site and not an actual web builder or you need a new web builder. Parts and purchase were great as always though.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Subarugirl
Site Experience FeedbackNov 5, 2026
Being able to input my make and model and having it pull up what works
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DIRT
Site Experience FeedbackNov 5, 2026
Its all ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackNov 5, 2026
Good overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Very easy-to-use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
ben
Site Experience FeedbackNov 5, 2026
it was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bobby
Site Experience FeedbackNov 5, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Super glad
Site Experience FeedbackNov 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Emily
Site Experience FeedbackNov 5, 2026
I get sent a link and I have to scroll and hope to gawd that my photo graphic memory has film in it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Rene M
Site Experience FeedbackNov 5, 2026
I found part geek from google, and I found what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RUSSELL
Site Experience FeedbackNov 5, 2026
VERY EASY TO ORDER WHILE CHATTING WITH SOMEONE. VERY HELPHUL
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marky Mark
Site Experience FeedbackNov 5, 2026
It was worth the time to order the part
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JB
Site Experience FeedbackNov 5, 2026
Quality parts at reasonable prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Morita
Site Experience FeedbackNov 5, 2026
Everything is good,
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Jozilla
Site Experience FeedbackNov 5, 2026
pretty good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9