PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating based on 13,236 verified post-delivery reviews on Bizrate.
PartsGeek Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 10% | 10% |
 Negative | 12% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 107,400
Online Shopper
Site Experience FeedbackJul 3, 2026
Great and straight to the point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mycall
Site Experience FeedbackJul 3, 2026
Parts are as the manufacturer of the parts made. It's the responsibility of the purchasing individual to read the details of the items to insure the proper fit for a replacement.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chane
Post-Delivery FeedbackJul 3, 2026
I've been ordering parts from partsgeek for a few years now and I have no complaints about my parts or the customer service I've received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Konkey
Site Experience FeedbackJul 3, 2026
It was very easy to find the part I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Heisem
Site Experience FeedbackJul 3, 2026
Good but sometime the parts show are not the same and says that’s it fits but it’s not the right part
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ah
Site Experience FeedbackJul 3, 2026
ive had a good interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daddy
Site Experience FeedbackJul 3, 2026
Service was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DDog
Site Experience FeedbackJul 3, 2026
I’m broke. I’m poor. I’m just trying to put a car together for my daughter so she can drive to work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GarPeek
Site Experience FeedbackJul 3, 2026
I am satisfy with the overall process form finding the parts and creating cart, and the time i find it my house.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 3, 2026
This is my first time buying something on the site. Praying it shows up and everything works
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 3, 2026
Easy to find the parts and prices are good!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G63601
Site Experience FeedbackJul 3, 2026
Good product selection Competitive pricing Good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Astro B
Site Experience FeedbackJul 3, 2026
Had the right part and matched what I was looking for. And checkout was smooth with no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Hutch
Site Experience FeedbackJul 3, 2026
No real opinion. I found what I was looking for at a reasonable price and needed it for repairs. Easy to navigate, easy to pay, other than the length of this survey, I’m satisfied so far.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Hulk
Site Experience FeedbackJul 3, 2026
Great experience wish things where less in price and more parts available for the Toyota Corolla and Hyundai Elantra and Volvo
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackJul 3, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Daisy Doolittle
Site Experience FeedbackJul 3, 2026
You carried the parts and brands I was looking for and could get them to me in the time frame I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hicksie
Site Experience FeedbackJul 3, 2026
Very easy while looking for what I was told to buy for the repair. Popped up and I began comparing items with other sites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jon W.
Site Experience FeedbackJul 3, 2026
Good. Customer service chat was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
grampa
Site Experience FeedbackJul 3, 2026
always good parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tessa
Site Experience FeedbackJul 3, 2026
Interaction was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Choche
Site Experience FeedbackJul 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob-o
Site Experience FeedbackJul 3, 2026
I had a wonderful, easy straight forward experience on parts geek today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nunya
Site Experience FeedbackJul 3, 2026
Really good deal on the part but this survey asked some personal questions that really are none of your business which is why I didn't answer them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elie
Site Experience FeedbackJul 3, 2026
Too much extra shit after i placed my order. I don’t want to be scammed out of my money. I want to buy what i need and get back to my business.
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
Nobel
Site Experience FeedbackJul 3, 2026
Always awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Khendra
Site Experience FeedbackJul 3, 2026
Allways a big help! Great parts
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Na
Site Experience FeedbackJul 3, 2026
Very easy to find what I need
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeffrey
Site Experience FeedbackJul 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 3, 2026
Was wick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kilackins
Site Experience FeedbackJul 3, 2026
Service was very easy.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Abuela
Site Experience FeedbackJul 3, 2026
Great experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Dirt dobber
Site Experience FeedbackJul 3, 2026
First time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JeanV
Site Experience FeedbackJul 3, 2026
when im looking to make a repair on my vehicles. partsgeek is always the first place that comes to mind. I'l haven't ran into a situation where this store wouldnt have what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mikel
Site Experience FeedbackJul 3, 2026
Very large selection, could not decide which part was the best quality. All seemed very good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Pru
Site Experience FeedbackJul 3, 2026
Had other accessible automotive parts companies within minutes reach, but decided to order my part with Parts Geek - ENOUGH SAID.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
User2001
Site Experience FeedbackJul 3, 2026
Super easy to find parts and super affordable I loved and will shop more
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nycking
Site Experience FeedbackJul 3, 2026
Thanks great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carlitos
Site Experience FeedbackJul 3, 2026
So good I find what I was looking for and everything was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Savanaha
Site Experience FeedbackJul 3, 2026
Had no issues today, pleasant experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 3, 2026
It was easy and fast
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Warrior
Site Experience FeedbackJul 3, 2026
It was good nothing bad to report
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Good Man
Site Experience FeedbackJul 3, 2026
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
White Walkers of Winterfell
Site Experience FeedbackJul 3, 2026
Quick and Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jose Fleeciano
Site Experience FeedbackJul 3, 2026
My first purchase using Parts Geek, so it is my trial experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chaz
Site Experience FeedbackJul 3, 2026
It was easy enough to order online. hoping the parts are as advertised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 3, 2026
I tried to cancel the order before it was even shipped out and it refused to allow this then gave me no trouble contact anyone in anyway about the order until after part was shipped and delivered. Dumb and waist of time and no option to contact anyone.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 4
- Customer Support: 1
Ronnie Street
Post-Delivery FeedbackJul 3, 2026
Had the exact part I needed for one of my vehicle. Nobody else could get it. I looked all over the internet. Finally I found it. The price was excellent!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
RocafellaRella
Site Experience FeedbackJul 3, 2026
The website was easy to use and you had more then just the most expensive option.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Tommy
Site Experience FeedbackJul 3, 2026
Overall it was a good experience fairly easy to navigate.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A