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PartsGeek Customer Reviews

PartsGeek holds a 8.7/10 overall rating and 14,828 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Nov 1, 2026
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 14,828 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.8out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

77%78%
Neutral rating icon

Neutral

10%10%
Negative rating icon

Negative

13%13%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

5.3 out of 10

Site Experience Feedback - 97,482 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%79%
Neutral rating icon

Neutral

16%16%
Negative rating icon

Negative

5%6%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for PartsGeek

Showing 1 - 50 of 112,310

  • Douglas

    Post-Delivery Feedback

    Oct 31, 2026

    After shopping around, they had the best price. Shipping was fast too

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    Good place to get parts THE RIGHT PARTS!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ron

    Site Experience Feedback

    Oct 31, 2026

    Easy to find item

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    None

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Tater

    Site Experience Feedback

    Oct 31, 2026

    great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HeadCaseCollectibles

    Site Experience Feedback

    Oct 31, 2026

    I love your company. I recommend you to everyone and use this site for all my auto part needs

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tommy

    Site Experience Feedback

    Oct 31, 2026

    My go to for auto parts, have purchased items that no one else had in stock. Will continue to use in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stevie G

    Site Experience Feedback

    Oct 31, 2026

    The ordering process was easy! I am NOT Sure about the shipping?? When I placed the order, I paid with my Visa card, which has a different shipping address, to where I am shipping this part to my mechanics address, for installation. I have recently moved, from: 5453 Canyon View Dr. To 6646 E.State Highway #86 80116 - The Parts Geek app doesn't allow me to edit my new address in? So, I hope it is being delivered to the right ✅️ address??

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Djjusplayn

    Site Experience Feedback

    Oct 31, 2026

    I like the simplicity of finding the parts needed. I will continue to order parts here.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dboy

    Site Experience Feedback

    Oct 31, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Herman

    Site Experience Feedback

    Oct 31, 2026

    Everything on your website is easy to use. Finding the correct product is great thing. Look forward to purchasing again in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    i place4 item in cart didnt get a final purchase price?

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lightning

    Post-Delivery Feedback

    Oct 31, 2026

    i recived the part is damaged has a pucher whole from shipping

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 5
    • On Time Delivery: 5
    • Customer Support: 5
    Full ratings for this review »
  • Luckey

    Site Experience Feedback

    Oct 31, 2026

    It was every good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • bendiloo

    Site Experience Feedback

    Oct 31, 2026

    PartsGeek’s site was easy to navigate and made finding the right parts straightforward, which helped speed up the process.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cj

    Site Experience Feedback

    Oct 31, 2026

    It was easy to use and read reviews

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Big ole gangsta

    Site Experience Feedback

    Oct 31, 2026

    Its always great

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Cele

    Site Experience Feedback

    Oct 31, 2026

    Much better to find parts and I like how it’s easy to find what models the parts fit.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Big Stack Mac

    Site Experience Feedback

    Oct 31, 2026

    I love PartsGeek you make s*** easy you always have what I want

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Richard Camacho

    Site Experience Feedback

    Oct 31, 2026

    Need more information of the parts & the price is hight

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Artstoy

    Site Experience Feedback

    Oct 31, 2026

    No issue

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    I found everything I needed; there was just one part I couldn't find, but I found everything else, and it’s good quality at a fair price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Toni

    Site Experience Feedback

    Oct 31, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • No

    Site Experience Feedback

    Oct 31, 2026

    Had trouble paying with venmo. It took a couple tries, but ultimately worked.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Smiles

    Site Experience Feedback

    Oct 31, 2026

    N/a

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • B

    Site Experience Feedback

    Oct 31, 2026

    I’m ordering a new strut cause the last one failed in a lil over a year

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Strunkster

    Site Experience Feedback

    Oct 31, 2026

    I was able to find the part I was looking for at an excellent price.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mamacita

    Site Experience Feedback

    Oct 31, 2026

    I was referred by a friend and I was not sure if to trust the site but i decided to give it a try and see how satisfied I will be. Thank you for this Great site.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tock

    Post-Delivery Feedback

    Oct 31, 2026

    Splendid experience

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Levi

    Post-Delivery Feedback

    Oct 31, 2026

    I was able to find the parts I need quickly. I was also provided with a list of alternati e parts and detailed descriptors of all

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • jim

    Site Experience Feedback

    Oct 31, 2026

    would be nice to have interaction capability to answer questions, but not completely necessary

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • None

    Site Experience Feedback

    Oct 31, 2026

    Parts Geek always has what I need for a fair price

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    Precio y ke sean puntual

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • None

    Site Experience Feedback

    Oct 31, 2026

    Easy to follow

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • 75f100

    Site Experience Feedback

    Oct 31, 2026

    Great website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bama

    Site Experience Feedback

    Oct 31, 2026

    It was easy to place order

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Julujulu

    Site Experience Feedback

    Oct 31, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Loni

    Site Experience Feedback

    Oct 31, 2026

    Everything was a smooth process. Finding the parts and different prices was easy for me. I feel very comfortable using this website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Scooter

    Site Experience Feedback

    Oct 31, 2026

    Dece n t

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Frankie

    Site Experience Feedback

    Oct 31, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Candie

    Site Experience Feedback

    Oct 31, 2026

    Was fast and easy to use

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    Parts are lacking in description, and sometimes it feels like semi-guessing?

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • F350 Dude

    Site Experience Feedback

    Oct 31, 2026

    have what im looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ok

    Site Experience Feedback

    Oct 31, 2026

    Ok

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Patrick

    Site Experience Feedback

    Oct 31, 2026

    i wish check out showed the shipping address more detailed invoice during final purchase process when using apple pay. It may have been shown, but i dont remember seeing it.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Geo

    Site Experience Feedback

    Oct 31, 2026

    Things went smoothly

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jeff

    Site Experience Feedback

    Oct 31, 2026

    It was overall good, no complaints

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    Na

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gus

    Post-Delivery Feedback

    Oct 31, 2026

    Easy simple great prices

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
PartsGeek Customer Reviews | Verified Customer Reviews at Bizrate Surveys