PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 14,075 verified post-delivery reviews on Bizrate.
PartsGeek Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 10% | 10% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 17% | 17% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 110,516
Online Shopper
Site Experience FeedbackAug 28, 2026
Worked well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 28, 2026
Satisfied with the website. Have used Parts Geek several times to order parts for our vehicles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TonyR
Site Experience FeedbackAug 28, 2026
Found my parts and completed transaction in less than 15mins.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubba
Site Experience FeedbackAug 28, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied customer
Site Experience FeedbackAug 28, 2026
Great pricing and easy to find the part you need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ram Man
Site Experience FeedbackAug 28, 2026
My experience was excellent and quick. The purchase was also quick and easy. I would definitely order from here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donald
Site Experience FeedbackAug 28, 2026
I needed the part and you had it
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Alberto
Site Experience FeedbackAug 28, 2026
It was all good experience, been buying from all for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 28, 2026
It was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Frank
Site Experience FeedbackAug 28, 2026
Purchased a radiator which arrived within 3 days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
joebobjo
Site Experience FeedbackAug 28, 2026
Ive ordered from this website a few times and i havnt had any issues YET. but so far so good i cant complain parts usually come in my prefered delivery time. Prices tend to be on the cheaper side at least from what ive seen. even for what are considered quality parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kilo
Post-Delivery FeedbackAug 28, 2026
So I tried ordering from PartsGeek recently, and the whole experience was… honestly, a mix. Not terrible, not amazing — just one of those situations where you’re like, “Okay, I saved money, but I definitely paid for it in stress.” The good part first: Their prices are legit. Like, noticeably cheaper than AutoZone, O’Reilly, or the dealership. And they have a huge catalog, so finding the part wasn’t hard. Shipping wasn’t lightning fast, but it wasn’t slow either — just normal. But here’s where it got annoying: PartsGeek is basically a “you better know exactly what you’re buying” type of store. They don’t ask for your VIN, they don’t double‑check fitment, and their return policy is strict. If the part doesn’t fit, or arrives damaged, you’re usually stuck paying return shipping and a restocking fee. And their customer service… let’s just say it’s not the kind of place where someone jumps in to fix the problem for you. It’s wild because reviews are split right down the middle. Some people swear by them — fast shipping, correct parts, great prices. And then others have horror stories about wrong parts, used parts sold as new, or returns denied over tiny things like “the box has grease on it.” So would I recommend them? Only if you’re buying a cheap part and you’re absolutely sure it fits. If you’re ordering something expensive, something complicated, or something you might need to return, I’d skip it. The risk just isn’t worth the headache.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mel
Site Experience FeedbackAug 28, 2026
It’s so easy to find the parts and it’s a good price as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cheifbo
Site Experience FeedbackAug 28, 2026
it was fine
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Brandonbnb
Site Experience FeedbackAug 28, 2026
It’s Amazing and I always find the parts I need
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Louis
Site Experience FeedbackAug 28, 2026
Great experience and great parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lil rick
Site Experience FeedbackAug 28, 2026
easy to find parts but takes along time to receive parts
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: 1
Viki
Site Experience FeedbackAug 28, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BLUE DEVIL
Site Experience FeedbackAug 28, 2026
ENJOYED THE SITE, FOUND WHAT I WAS LOOKING FOR QUICKLY.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sal
Site Experience FeedbackAug 28, 2026
This is the second item I’ve ordered in the last few days. Easy experience. Well done. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brombie
Site Experience FeedbackAug 28, 2026
No issues and very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n/a
Site Experience FeedbackAug 28, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jaz
Site Experience FeedbackAug 28, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 28, 2026
Good experience
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
noname
Site Experience FeedbackAug 28, 2026
hard to shop parts by price or compare items. no direct links to product from shopping cart
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Josephine09241993
Site Experience FeedbackAug 28, 2026
Great prices and amazing shipping prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Mike
Site Experience FeedbackAug 28, 2026
Fast @ efficient . will use again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alegator
Site Experience FeedbackAug 28, 2026
Absolutely no problems
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Paco
Site Experience FeedbackAug 28, 2026
hola me parece muy bunas partes que tienen y a muy buen precio solo me falta comprobar que funcione bien el compressor
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moe
Site Experience FeedbackAug 28, 2026
awesome!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mac
Site Experience FeedbackAug 28, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bgiggle
Site Experience FeedbackAug 28, 2026
Very easy detailed discretion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hot rod Scott
Site Experience FeedbackAug 28, 2026
I'm pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackAug 28, 2026
All good 👍🏾
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dt
Site Experience FeedbackAug 28, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bear
Site Experience FeedbackAug 28, 2026
Went with you shipping shorter time maybe
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HealinGoddess
Site Experience FeedbackAug 28, 2026
I love it I don’t purchase from anywhere else
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Balin
Site Experience FeedbackAug 28, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christian
Site Experience FeedbackAug 28, 2026
Really easy to find what I needed, lots of different options at a price that is reasonable.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
platinum1
Site Experience FeedbackAug 28, 2026
Waiting on the order but have used the site before for parts and have not had issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grammy’s choice
Site Experience FeedbackAug 28, 2026
It seems to me to be easy to search on this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Curt
Site Experience FeedbackAug 28, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stiggy
Site Experience FeedbackAug 28, 2026
I needed rotors and brakes fast . I found them at a great cost too
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 28, 2026
Very easy to order
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
SgtThomas
Site Experience FeedbackAug 28, 2026
I found my experience today to be fast and easy just the way I like it easy to find the parts and easy to pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 28, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Master
Site Experience FeedbackAug 28, 2026
No
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 28, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
MP
Site Experience FeedbackAug 28, 2026
Affordable price, parts always available and fast checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hope
Site Experience FeedbackAug 28, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10