PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 14,030 verified post-delivery reviews on Bizrate.
PartsGeek Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 78% |
 Neutral | 10% | 10% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 17% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 110,423
YardJockey43
Site Experience FeedbackAug 24, 2026
The whole order process was fast and easy to do! Please offer more shipping options to recieve parts sooner like overnight. Then I can give you a 10 on all your survey questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BenScorion
Site Experience FeedbackAug 24, 2026
I like parts geeks I like the fact you can turn in or recycle your core like a local auto dealer save more the cooler my wallet feels
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
CaliDad
Site Experience FeedbackAug 24, 2026
Would love expedited shipping option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fernando
Site Experience FeedbackAug 24, 2026
Overall, it was really good. I was having a bad day thinking that I had ordered the right part from a different website and when I went to go install it, it didn’t have the nipple on the bottom side of the header, but when I looked up replacement. This was the first thing that came up and it instantly gave me everything I needed in the checkout process was amazing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Junior
Site Experience FeedbackAug 24, 2026
Personally, I think everything looks pretty good. I just wish there was a little bit more pictures associated with the parts that you’re buying as well as if we can get the shipment faster and pay a little extra. I think people wouldn’t mind paying a couple bucks more extra to get their order within one to two days. Overall prices are really good very straightforward, especially on the brand. As well as receiving the parts in good condition!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 24, 2026
Good stuff
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Rimbo
Site Experience FeedbackAug 24, 2026
It was a very pleasant experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackAug 24, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amg
Site Experience FeedbackAug 24, 2026
This was great. Got the part I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nice guy
Site Experience FeedbackAug 24, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NA
Site Experience FeedbackAug 24, 2026
I enjoy using parts geek and they have items that even the dealerships doesn’t have
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gray
Site Experience FeedbackAug 24, 2026
Got what I needed at a reasonable price👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danny
Site Experience FeedbackAug 24, 2026
Great website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jenn
Site Experience FeedbackAug 24, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lee
Site Experience FeedbackAug 24, 2026
Everything went fine
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ez
Site Experience FeedbackAug 24, 2026
Looking forward to recieving my parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leelee
Post-Delivery FeedbackAug 24, 2026
The service is good but I don't need the part.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 24, 2026
I received my throttle body showed I was getting a gasket in the picture but no gasket was in box so I had to reuse lucky the old one worked fine
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 3
- Customer Support: 1
Scott
Site Experience FeedbackAug 24, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 24, 2026
Way easier to navigate than Rock Auto. Used Rock Auto before but thought I’d try you. You are diffently cheaper than O Reilly. Hope these parts fit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pancho
Site Experience FeedbackAug 24, 2026
Easy to find parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EZ
Site Experience FeedbackAug 24, 2026
Made it fairly simple to navigate through their sight!
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Cw
Site Experience FeedbackAug 24, 2026
My order went really good. The part was alot cheaper than other sources.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peaches
Site Experience FeedbackAug 24, 2026
First time using it. It was pretty easy. Hoping all the parts fit and this goes smoothly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rock
Site Experience FeedbackAug 24, 2026
It was nice to find what i needed quickly no nonsense
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Serge
Site Experience FeedbackAug 24, 2026
Good parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
CocoChanel
Site Experience FeedbackAug 24, 2026
I never had a bad experience with this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Byron
Site Experience FeedbackAug 24, 2026
I had a good experience finding what I needed hope the quality is good as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ruben
Post-Delivery FeedbackAug 24, 2026
I was charged for an item that was out of stock, I was not notified in a timely manner, but only when my wife called a week later to check on delivery because we could not track it,then had to pay for an alternate item without a processed refund.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
D
Site Experience FeedbackAug 24, 2026
Overall the buying experience was good. I liked the prices of the parts. The overall experience will determine on how fast the parts get to me and if they are the correct ones.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Rick
Site Experience FeedbackAug 24, 2026
Parts orderd were shipped in time, and what I expected
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BigDaddyCrunch
Site Experience FeedbackAug 24, 2026
East to navigate and locate which parts are exact fits for my truck. Competitive pricing but way easier website than others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AverageJoe
Site Experience FeedbackAug 24, 2026
Good interaction. I was able to filter only once though and I was looking gor a very specific brand.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
BASED
Site Experience FeedbackAug 24, 2026
The site guided to the parts I needed and it was very easy …
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lick
Site Experience FeedbackAug 24, 2026
I've ordered several times 3 to 4 on parts geek I've always received the pipe cards had a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dawgfish
Site Experience FeedbackAug 24, 2026
Easy to navigate, very friendly prices, smooth transaction
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Nik B
Site Experience FeedbackAug 24, 2026
Ive ordered from partsgeek recently and everything was great. Thank you I will be ordering many future things
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cissy
Site Experience FeedbackAug 24, 2026
This site was recommended to me by my son who uses it to purchase auto parts. I will use it again if need be.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
terry
Site Experience FeedbackAug 24, 2026
i put all info into parts geek 3 times before verifying part would fit
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ento
Site Experience FeedbackAug 24, 2026
The part was simple to search up. It was on me to figure out if it was right at that point
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ModernMadMax
Site Experience FeedbackAug 24, 2026
Partsgeek always seems to have the parts I need, offering OEM and almost every aftermarket options, generally have good experiences and expectations of parts.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
AUDREY
Site Experience FeedbackAug 24, 2026
It appears to me that Parts Geek is a good site with competitive prices. Good reviews online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BenyaSaab
Site Experience FeedbackAug 24, 2026
Good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunsetz Motorsports
Site Experience FeedbackAug 24, 2026
I'm ordering these parts for my race car. I would be so grateful if I could get a small sponsorship from you guys. Im not asking for money just parts and I will promote Parts Geek on my car. I race at a small regional track for NASCAR in South Boston Virginia and I'll do my best for you guys. This is my dream so I'm just trying to make it happen. I will promise to give you guys my best and I will take care of all the decals.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 24, 2026
Great deals just not so clear on the delivery date
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
keolil
Site Experience FeedbackAug 24, 2026
very easy system to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alleycat
Site Experience FeedbackAug 24, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tezzy
Site Experience FeedbackAug 24, 2026
Quick and easy no hassle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eli
Site Experience FeedbackAug 24, 2026
Great site good parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10