PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 13,947 verified post-delivery reviews on Bizrate.
PartsGeek Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 78% |
 Neutral | 10% | 10% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 17% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 110,180
Online Shopper
Site Experience FeedbackAug 18, 2026
It wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baahughes
Site Experience FeedbackAug 18, 2026
I always have a good experience the prices are always good for the products I am purchasing, I tend to always come back because of that! Fast shipping also.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Luke
Site Experience FeedbackAug 18, 2026
1st time. Delivery is crucial. Accuracy is paramount. I'll be a repeat customer if needs are met.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Jay
Site Experience FeedbackAug 18, 2026
Was easy to navigate. I wish the warranty was stated clearly for each item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Voodoo
Site Experience FeedbackAug 18, 2026
I have purchased parts before though and 3rd party, parts didn't last long brake and rotors cheap. They had to be replaced a few weeks after installation.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
G Money
Site Experience FeedbackAug 18, 2026
I really had an easy time ordering from parts geek, everything was simple and easy to find what I needed and I will 100 percent be a returning customer in the very near future.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
jc
Site Experience FeedbackAug 18, 2026
I type in what I needed it came right up with number of items from low cost to high cost and I made my selection with in five minutes I was done. That's fast thanks again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aztec209
Post-Delivery FeedbackAug 18, 2026
First time using Parts Geek, didn't know what to expect but they had what I was looking for at a great price. I bought it right away including some other stuff and in less than a week the items arrived. Throughout the process there were plenty of notifications through e-mail notifying me of every move along with tracking numbers. Once items arrived, product was of good quality. I will definitely be using them again and would recommend it to everyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
Easy & helpful
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Higher Authority AZ
Site Experience FeedbackAug 18, 2026
Extremely smooth and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boone
Site Experience FeedbackAug 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackAug 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dre
Site Experience FeedbackAug 18, 2026
it was a 10/10 experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J. Booty
Site Experience FeedbackAug 18, 2026
Good and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Scotty
Site Experience FeedbackAug 18, 2026
Fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickskykidd
Site Experience FeedbackAug 18, 2026
Tried to order for a friend who is here from Florida so wanted it shipped it here but it wouldn't let us because his billing address is different than my shipping address- so i had to order it from my phone and pay with my card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christyingrace
Site Experience FeedbackAug 18, 2026
It was great, hopefully my part comes in 3 days
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bbrph
Site Experience FeedbackAug 18, 2026
its eary to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eddders
Site Experience FeedbackAug 18, 2026
just so many to choose from hard to know if made here in the states. kind a gave up on that idea like put a blue X on it if made here please
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
It was a clean simple process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stoeger
Site Experience FeedbackAug 18, 2026
Parts Geek is my go to shop when I need parts for my vehicles. I've ordered from them numerous times, but only twice in the past six months. I have many vehicles and they have everything I need to keep my vehicles running great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jarhead in Eddy Tx.
Site Experience FeedbackAug 18, 2026
I need a part to complete a repair on my truck and I found it easily on the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JB
Post-Delivery FeedbackAug 18, 2026
I received my order on time, the part fit and I'm driving my car again, thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mad man
Site Experience FeedbackAug 18, 2026
Hard time charging my debit card for payment
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 18, 2026
What exactly are these intrusive questions meant to accomplish, and hell... I'm an American! What's in it for me?? ;)
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Stevo
Site Experience FeedbackAug 18, 2026
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lance
Site Experience FeedbackAug 18, 2026
I had a good time. The site seems a little bit questionable by how basic it is. But I like it. There was this weird pop-up that had something to do with a membership discount. That seemed kind of shady. But other than that everything was okay. I did the shopping on my mobile device.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Jmoney90
Site Experience FeedbackAug 18, 2026
Everything was great I highly recommend using from now on
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuckie d
Site Experience FeedbackAug 18, 2026
Great quality parts at great pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The big T
Site Experience FeedbackAug 18, 2026
Very easy to find the correct part as well as very reliable shipment.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Kobe
Site Experience FeedbackAug 18, 2026
It was a smooth easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SJ Kim
Site Experience FeedbackAug 18, 2026
I keep coming back to this place whenever I need parts fast, accurate, relatively cheaper than other places, and reliable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 18, 2026
I haven't been able to drive my car in 2 weeks now. Not sure what's going on but all new fuel injectors and not one but three NEW sets of seals. They also seemed like they are taking forever to get to me. Car parts shouldn't be $15 for shipping and then $2.95 for expedited processing. Shipping needs to be faster! USPS is not fast by any means.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 10
Krystal
Site Experience FeedbackAug 18, 2026
G00d
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 18, 2026
I could not find front brake sensor with package of disks, rotor, and clips. I did find them for front and back brakes six months ago with my other vechical.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noghtmare1976
Site Experience FeedbackAug 18, 2026
I was very easy and informative
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
G
Site Experience FeedbackAug 18, 2026
AFTER WAITING FOR 20 MIN TO SPEAK WITH SOME ONE THE PERSON DID N OT UNDERSTAND MY QU ESTION AND HUNG UP ON ME!!!!
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Gio
Site Experience FeedbackAug 18, 2026
I wish parts were easier to identify if it’s a fit.. Just year make model is a gamble
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nin
Site Experience FeedbackAug 18, 2026
I was able to find the exact part that I need with minimal searching and I am feeling very confident that it will be just what I need to repair my vehicle. Very nicely organized website, excellent search feature and I was pleasantly surprised about the shipping time as well as the availability of the needed parts in stock. The price for an OEM part is fair and I am confident it will work correctly and for a long time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackAug 18, 2026
Good quality parts.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Steve
Site Experience FeedbackAug 18, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Neto
Site Experience FeedbackAug 18, 2026
Lots of options on parts, brand wise
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Nicolette
Site Experience FeedbackAug 18, 2026
It was fast and easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bekki
Site Experience FeedbackAug 18, 2026
It was nice,easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Woody
Site Experience FeedbackAug 18, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricky
Site Experience FeedbackAug 18, 2026
Easy to use and affordable parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank
Site Experience FeedbackAug 18, 2026
I was searching for replacement parts for my Mercedes that would cost me hundreds of dollars from the dealership, and I found them here at a very reasonable price and great quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nayo
Site Experience FeedbackAug 18, 2026
Ok
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 18, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jayjay
Site Experience FeedbackAug 18, 2026
it was simple and easy to get the exact part that i needed
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A