PartsGeek Customer Reviews
PartsGeek holds a 8.7/10 overall rating and 13,852 verified post-delivery reviews on Bizrate.
PartsGeek Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 77% |
 Neutral | 10% | 11% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 17% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 50 of 109,916
Ever
Site Experience FeedbackAug 12, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
It was easy to look up and had what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gavin
Site Experience FeedbackAug 12, 2026
Website was intuitive and easy to use. UI is a little old school but easy to navigate. Price at checkout was close to price up front.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J-bone
Site Experience FeedbackAug 12, 2026
love using this website, easy to use and has a large variety of parts. extremely satisfied.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sweet bread
Site Experience FeedbackAug 12, 2026
Great selection of parts and great prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pierre
Site Experience FeedbackAug 12, 2026
I have ordered from Parts Greek several times before this year, and I always got what I needed. I am so satisfied with everything and the prices are affordable to me, so this is the company I love to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
It's was fast an easy I really in
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackAug 12, 2026
Very easy and well designed site with abundant catalogue of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B-double O
Site Experience FeedbackAug 12, 2026
I think this is good for the customer to express themselves.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Mikey G
Site Experience FeedbackAug 12, 2026
I like the ease of navigating. It was easy for me to locate the parts needed and the drop down menu was well organized to find the right car.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 12, 2026
Excellent service. User friendly.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jesse
Post-Delivery FeedbackAug 12, 2026
Great experience, ordered coils and spark plugs for my Volvo s60 and it arrived on time! Fast shipping and easy ordering!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Twister Scotch
Site Experience FeedbackAug 12, 2026
This is the only place I could find the parts I needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 12, 2026
Good dis
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Motorhead lèe
Site Experience FeedbackAug 12, 2026
Good experience.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Hndlbr
Site Experience FeedbackAug 12, 2026
Previously ordered satisfaction with purchase but wrong part. Now ordered what is needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hawksville 2001
Site Experience FeedbackAug 12, 2026
All around pleasing experience found what I needed and the cost and everything was adequate will use PartsGeek again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 12, 2026
good job.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
MommyT
Site Experience FeedbackAug 12, 2026
I always shop at part geek price are good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ja’Niyah
Site Experience FeedbackAug 12, 2026
👍🏾
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Will
Site Experience FeedbackAug 12, 2026
Very clear and was able to find the part I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Easy to navigate, no problems at all
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pezlo
Site Experience FeedbackAug 12, 2026
Easy to find it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tommy
Site Experience FeedbackAug 12, 2026
It was super easy to find what I was looking for and the price was right, I can’t complain.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chaos
Site Experience FeedbackAug 12, 2026
It's an easy to use website that shows me exactly what I'm buying and how much it costs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leno
Site Experience FeedbackAug 12, 2026
Good they had the part I needed made it real easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angel1234
Site Experience FeedbackAug 12, 2026
This is my 3rd time ordering love the prices & quick payment and it offers free shipping after you’ve made a couple purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G
Site Experience FeedbackAug 12, 2026
Great website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rtk
Site Experience FeedbackAug 12, 2026
ease of finding the part s and the price I was able to obtain
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Cyn
Site Experience FeedbackAug 12, 2026
Website was very easy to navigate and easily found the parts I needed and the with the prices, I’m definitely saving money.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Malik
Site Experience FeedbackAug 12, 2026
It was great
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Dogs
Site Experience FeedbackAug 12, 2026
Easy to find some parts, but you have to know exactly what you are looking for.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Zap auto care
Site Experience FeedbackAug 12, 2026
Very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
I had a great experience. Super easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laurinda
Site Experience FeedbackAug 12, 2026
overall it was seemless.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bree
Site Experience FeedbackAug 12, 2026
This is my go to site whenever I cant find the car parts that I'm looking for int the stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Supertech
Site Experience FeedbackAug 12, 2026
Deal
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
jothousandaire
Site Experience FeedbackAug 12, 2026
Bob was very helpful and you need to give me a raise in pay. He verified things that very important details.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mj
Site Experience FeedbackAug 12, 2026
I liked the fact I could extend the warranty. I’ve purchased this part several times and they seem to fail.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
dreadgold
Site Experience FeedbackAug 12, 2026
so farr so good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
butch
Site Experience FeedbackAug 12, 2026
great experience very easy to find and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
N/a
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lio99
Site Experience FeedbackAug 12, 2026
Website is easy to navigate and well organized when it comes to finding parts. Will recommned it more to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Nobody likes surveys but good quality parts good prices. Local parts store guys are idiots half to go back several times its just ezer to do this i get the rite part every time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 12, 2026
Selecting vehicles does not go down to the model. It makes it difficult to find the product needed for specific models and can end up with the wrong item. Your return policy sucks.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 1
Online Shopper
Site Experience FeedbackAug 12, 2026
Today was better than the initial request ordered wrong mirror and finally got around to checking it out. So starting over live and learn. Just glad it was in stock today.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NABI
Site Experience FeedbackAug 12, 2026
Never had an issue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tree
Site Experience FeedbackAug 12, 2026
Parts are always cheap. This is my go to when needing parts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe t
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9