Origins Customer Reviews
Origins holds a 9/10 overall rating and 615 verified post-delivery reviews on Bizrate.
Origins Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2012 Winner Circle of Excellence
9 years
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Learn more about reviewsRecent Reviews for Origins
Showing 1 - 50 of 10,850
LG
Site Experience FeedbackOct 31, 2026
The website was easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bloewe
Post-Delivery FeedbackOct 31, 2026
I am using Origins for 15 years and I always love all their products and their promotions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Emmanuelle
Site Experience FeedbackOct 31, 2026
Good experience overall
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
MBD
Site Experience FeedbackOct 31, 2026
I have used their products for 40 years. Obviously I am completely satisfied! My original experiences were at the cosmetic counter but have switched to online, I’m not even sure they are in stores. Online is very convenient!. And for someone my age I can use it without confusion!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mememe
Post-Delivery FeedbackOct 31, 2026
The retinol overnight creme is always backordered and then gets cancelled every time i try to order it. I really liked that product but haven't been able to get any in 2 years.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 6
- Customer Support: 6
Deb
Site Experience FeedbackOct 31, 2026
Took awhile for my order to go through before it blanked out
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stormy
Site Experience FeedbackOct 31, 2026
sometimes hard to move around the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zack
Site Experience FeedbackOct 31, 2026
Gifts for gfs birthday. She loves the stuff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BIGBULL
Site Experience FeedbackOct 31, 2026
Origins always has the products that work well with my skin and they always take good care of me with promotions and discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alms
Site Experience FeedbackOct 31, 2026
I have been using origins for a long time and just love the way to made my skin feel. It smells really soothing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Excellent site. Outrageous prices.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Erin
Site Experience FeedbackOct 31, 2026
For me, trying to find the info about the product was too much scrolling. And getting to the next picture shouldn’t involve clicking more than once or swiping more than once to advance to the next picture. That slowed the process and I eventually gave up.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Jess
Site Experience FeedbackOct 30, 2026
Love the product, easy to order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 30, 2026
The overall experience was disjointed and difficult to follow. It wasn't user friendly at all. I knew what I wanted and knew how to get it if I didn't it would've been very difficult to use.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dupricia Robinson
Site Experience FeedbackOct 30, 2026
I had a good experience with the website. I’ve used the products before I mostly purchased from the mall, but the interaction online was easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Pam
Site Experience FeedbackOct 30, 2026
Great products, low maintenance website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shellsea
Site Experience FeedbackOct 30, 2026
easy to use - happy to get the items i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amber
Site Experience FeedbackOct 30, 2026
easy to shop and fins what you need. prodict descriotions are great.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 30, 2026
your site was difficult to navigate & online discussion took an hour to complete. products i used previously are no longer available. i miss the stores!
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
My Origins
Post-Delivery FeedbackOct 30, 2026
I have used origins products for years and really like them. However, I am still very disappointed that origins quit having makeup in their product line
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Aw
Site Experience FeedbackOct 30, 2026
The products are a little hard to find, I just know what I like and want to order but it’s hard to browse for new products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackOct 29, 2026
Returning to Origins after dissatisfied with product I was using
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nance
Site Experience FeedbackOct 29, 2026
Very easy to navigate site. Check out also very easy.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
SillyBear
Site Experience FeedbackOct 29, 2026
Great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lees
Site Experience FeedbackOct 29, 2026
I am so disappointed that you discontinued the matte moisturizer and there is no other product to replace it:(. I typed in matte moisturizer and nothing came up that is matte moisturizing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lala
Site Experience FeedbackOct 29, 2026
Easy to find what I need. My favorite products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
jjcousins
Site Experience FeedbackOct 29, 2026
Was just a bit bummed that I could not use my bday code along with the 15% off. I think showing an estimated tax price would be helpful as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackOct 29, 2026
Thanks for the easy shopping experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LTW
Site Experience FeedbackOct 29, 2026
I have been using Origins for over 27 years. It is one of the finest skin care product I have ever used. Although a bit pricey, but my skin is worth it. To mention, I very much miss the Ginger oil spray, please bring it back! Perhaps consider recycling containers as a discount incentive. Thank you for the discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suz
Site Experience FeedbackOct 29, 2026
No problems. Easy check out. I like the explanations of the products.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Susan
Post-Delivery FeedbackOct 29, 2026
I have used Origins products for decades since discovering them at a local department store. For the past 11 years, I have lived in a more rural area and only order online. The deliveries are always prompt. Plus I am a member of the online rewards program and receive emails with special offers. Whenever I have a facial, I am always told what good skin I have. I am old school in that I use the Perfect World products and the Charcoal mask which makes my skin feel so smooth. I also love the Ginzing scrub. I just wish they still carried their blush, etc. By the way, I am retired and will never give up my Origins products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Laniy
Site Experience FeedbackOct 29, 2026
Origins products are excellent skin care. I recommend them to everyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DivaTSC
Site Experience FeedbackOct 28, 2026
Flawless. Was able to use my birthday coupon which saved me money.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 28, 2026
Quick and easy to navigate. Customer service was able to answer my question when called upon. Discount is appreciated! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rossy
Site Experience FeedbackOct 28, 2026
Website is easy to navigate and provides excellent product detail. I like that shipping is free with purchases. The free gift is a major perk and allows me to try other products being offered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Post-Delivery FeedbackOct 28, 2026
love their products. I have dry skin and their products work well for me without perfumes, extra afdutives.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Accra Queen
Site Experience FeedbackOct 28, 2026
I love Origins products, and they've always worked miracle on my skin, and this has been 20 years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackOct 28, 2026
I was interested in using my rewards for a deluxe sample (face cream with SPF), but it was adding a different item (Cheeks & Balances which I already have) each time I tried to redeem it -- I would really have liked the item advertised.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 28, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
BG
Site Experience FeedbackOct 28, 2026
easy site to manuever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bun
Site Experience FeedbackOct 28, 2026
The product photos and descriptions are clear and true. These are the best products and I’ve used them for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Real person
Site Experience FeedbackOct 28, 2026
Slow and glitchy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DEE
Site Experience FeedbackOct 28, 2026
I have used Origins for years and love their products
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Longtime user
Post-Delivery FeedbackOct 27, 2026
I have used Origins for years and love it! Have tried other products but keep going back to Origins and enjoy it and feel it helps my skin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Slick
Site Experience FeedbackOct 27, 2026
Didn't think there were a lot of products offered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amany
Site Experience FeedbackOct 27, 2026
Too easy to duplicate order but correct order successfully placed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Teacher
Site Experience FeedbackOct 27, 2026
Trying to find the name of the “Hug” product I was wanting to order, was an Incredible Challenge!! I had to call Dillards in order to get the name of it. I also had planned on using my Birthday Gift on my Purchase, since my Birthday is October 12th, but was unable to figure out how to do that. So your Website makes it too Complicated. I have been an Origins customer for 20 or more years. I would appreciate an email that you have received my thoughts. Fedridmarina@gmail.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
I have difficulty knowing where to enter the discount codes I was instructed to use. So I missed out on the discount. I love the products but using the discount codes would have made things eve nicer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackOct 27, 2026
I had a loyalty discount of 15% that I almost missed. I wish it would have been more clear that it could be applied to this order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
