OPENTIP Reviews - 4,662 Review - 9.2/10

Dec 3, 2024
Opentip is an all-in-one online store with variety of products including apparel, accessories, sporting goods, customizable products and more. They work with the reputable and reliable leading suppliers.

OPENTIP Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.4 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%85%

Neutral

13%10%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

5.4 out of 10

Recent Reviews for OPENTIP

Showing 141 - 160 of 4,662

Online Shopper

Site Experience Feedback

Oct 28, 2024

products in supply, shipping fast, pricing very competitive.

Online Shopper

Site Experience Feedback

Oct 28, 2024

Shipping costs are extremely high.

highlevel barbershop st cloud florida

Site Experience Feedback

Oct 17, 2024

easy to find the hats i like , i think need more colors but is ok

Cc custom art

Site Experience Feedback

Oct 28, 2024

Everything was great .. I had no issues

sunshine

Site Experience Feedback

Oct 27, 2024

it was easy to use. shipment should come quickly overall very satisfied with the website

Ajags

Site Experience Feedback

Oct 27, 2024

I had a wonderful first experience!

Patchery Hattery

Site Experience Feedback

Oct 27, 2024

Loved the prices.

BB

Site Experience Feedback

Oct 27, 2024

I love the products you carry, but I am a little confused why it would cost almost $17 to ship one sweatshirt. I know this is a company who mainly handles large whole-sale orders, but as a consumer it’s hard to understand shipping costs for a small order. It won’t deter me from purchasing, but I will be more mindful about ordering when I’d probably purchase more often if I knew I was getting a better deal on shipping costs. I greatly appreciate that you offer people the opportunity to buy something individually, I understand that that’s probably more effort and money on your end than it may be worth. Considering that, it makes it more worth it. I don’t think every consumer would empathize like that, though. I think a disclaimer on the checkout page stating why individual shipping costs might be more would be super helpful and motivating for the average consumer.

TMonster

Site Experience Feedback

Oct 19, 2024

Placing my first hat order with Opentip, as they have very competitive pricing on my favored brand. Other brands are not quite hitting the same mark... but since i have to order all from one warehouse to meet free shipping quotas, im less tempted to diversify my order anyway


Post-Delivery Feedback

Oct 27, 2024

Prices compared to other sites are better on some brands (OTTO), but not as good on others (Decky). Lots of products available from many different warehouses, but you have to meet shipping minimums for each warehouse, and each one is different.

Jason A

Site Experience Feedback

Oct 27, 2024

I have had a good experience so far with OpenTip.com. I am hoping for good shipping as well. I will be coming back for much more if all is good.

I WILL BE BACK!

Site Experience Feedback

Oct 27, 2024

Easy to use website, price unbearable.

Online Shopper

Post-Delivery Feedback

Oct 27, 2024

The Wrong item was sent to my house. I ordered shelfs for locker that was supposed to be 12" x 18". What I got was a shelfs for 12" x 12".

Fred R.

Site Experience Feedback

Oct 27, 2024

Ease of ordering

KIMMY

Site Experience Feedback

Oct 27, 2024

I ordered over $800 Im happy for perchasing with good pruducted but I expected at least free shipping

GQD

Site Experience Feedback

Oct 26, 2024

great experience.. very easy to use. exactly what I was looking for.

chickenlegs

Site Experience Feedback

Oct 26, 2024

prices good

Tony

Site Experience Feedback

Oct 02, 2024

Every thing went fine

Online Shopper

Site Experience Feedback

Oct 26, 2024

Good experience

Easy Peasy

Site Experience Feedback

Oct 26, 2024

Easy to navigate! Great prices!

Online Shopper

Site Experience Feedback

Oct 26, 2024

everything is good. maybe lower required amount for free shipping