OPENTIP Reviews - 4,662 Review - 9.2/10
OPENTIP Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 85% |
Neutral | 13% | 10% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Recent Reviews for OPENTIP
Showing 141 - 160 of 4,662
Online Shopper
Site Experience Feedback
Oct 28, 2024
products in supply, shipping fast, pricing very competitive.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 28, 2024
Shipping costs are extremely high.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
highlevel barbershop st cloud florida
Site Experience Feedback
Oct 17, 2024
easy to find the hats i like , i think need more colors but is ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cc custom art
Site Experience Feedback
Oct 28, 2024
Everything was great .. I had no issues
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
sunshine
Site Experience Feedback
Oct 27, 2024
it was easy to use. shipment should come quickly overall very satisfied with the website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Ajags
Site Experience Feedback
Oct 27, 2024
I had a wonderful first experience!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Patchery Hattery
Site Experience Feedback
Oct 27, 2024
Loved the prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BB
Site Experience Feedback
Oct 27, 2024
I love the products you carry, but I am a little confused why it would cost almost $17 to ship one sweatshirt. I know this is a company who mainly handles large whole-sale orders, but as a consumer it’s hard to understand shipping costs for a small order. It won’t deter me from purchasing, but I will be more mindful about ordering when I’d probably purchase more often if I knew I was getting a better deal on shipping costs. I greatly appreciate that you offer people the opportunity to buy something individually, I understand that that’s probably more effort and money on your end than it may be worth. Considering that, it makes it more worth it. I don’t think every consumer would empathize like that, though. I think a disclaimer on the checkout page stating why individual shipping costs might be more would be super helpful and motivating for the average consumer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TMonster
Site Experience Feedback
Oct 19, 2024
Placing my first hat order with Opentip, as they have very competitive pricing on my favored brand. Other brands are not quite hitting the same mark... but since i have to order all from one warehouse to meet free shipping quotas, im less tempted to diversify my order anyway
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
TMonster
Post-Delivery Feedback
Oct 27, 2024
Prices compared to other sites are better on some brands (OTTO), but not as good on others (Decky). Lots of products available from many different warehouses, but you have to meet shipping minimums for each warehouse, and each one is different.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 6
- Full ratings for this review »
Jason A
Site Experience Feedback
Oct 27, 2024
I have had a good experience so far with OpenTip.com. I am hoping for good shipping as well. I will be coming back for much more if all is good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
I WILL BE BACK!
Site Experience Feedback
Oct 27, 2024
Easy to use website, price unbearable.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 27, 2024
The Wrong item was sent to my house. I ordered shelfs for locker that was supposed to be 12" x 18". What I got was a shelfs for 12" x 12".
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
Fred R.
Site Experience Feedback
Oct 27, 2024
Ease of ordering
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
KIMMY
Site Experience Feedback
Oct 27, 2024
I ordered over $800 Im happy for perchasing with good pruducted but I expected at least free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GQD
Site Experience Feedback
Oct 26, 2024
great experience.. very easy to use. exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chickenlegs
Site Experience Feedback
Oct 26, 2024
prices good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tony
Site Experience Feedback
Oct 02, 2024
Every thing went fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 26, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Easy Peasy
Site Experience Feedback
Oct 26, 2024
Easy to navigate! Great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 26, 2024
everything is good. maybe lower required amount for free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »