OPENTIP Reviews - 4,672 Review - 9.2/10
OPENTIP Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 84% |
Neutral | 13% | 12% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Recent Reviews for OPENTIP
Showing 101 - 120 of 4,672
Matt
Site Experience Feedback
Oct 31, 2024
I had a good experience purchasing work related parts today.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
BuckStitch
Site Experience Feedback
Oct 31, 2024
Every cap I have ordered from this website has been delivered in a timely manner and in perfect condition
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Oct 14, 2024
Really enjoyed the website and ability to get bulk prices without having to buy bulk of only a certain color. I mostly purchase hats and it’s way better for my clients to have lots of options that only few options of colors!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Post-Delivery Feedback
Oct 31, 2024
Perfect order and arrived earlier than expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 31, 2024
Easy and cheap
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Bowman
Site Experience Feedback
Oct 31, 2024
Everything was pretty simple and easy to understand
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brandon
Site Experience Feedback
Oct 23, 2024
Great site! more details on how some of the clothing fits would be helpful. I had to go to another site to find descriptions on fit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve-O
Site Experience Feedback
Oct 31, 2024
I was pleasantly surprised to find the items I wanted for half the price of what I was being quoted on other sites. I am looking forward to my next order!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Robbie
Site Experience Feedback
Oct 15, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
William
Site Experience Feedback
Oct 30, 2024
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 30, 2024
Order
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Merry
Site Experience Feedback
Oct 30, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bert
Site Experience Feedback
Oct 30, 2024
Good pricing, wishing there was cheaper shipping or coupon codes of at least 10% off
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 30, 2024
Name
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Elder
Site Experience Feedback
Oct 30, 2024
I wish there was a number to call. I wanted to compare some similar products and had to just make a guess.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JT Steph
Site Experience Feedback
Oct 30, 2024
Had exactly what I needed. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Felixbvp
Site Experience Feedback
Oct 30, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Spudds
Site Experience Feedback
Oct 30, 2024
Went well and pretty easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Coach D
Site Experience Feedback
Oct 30, 2024
Website was quick and easy to easy and the price for my purchase was a bargain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tami
Site Experience Feedback
Oct 17, 2024
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Tami
Post-Delivery Feedback
Oct 30, 2024
I purchased brass candle sticks they came on time and they were more beautiful than I expected, they were for my church altar my pastor and congregation love them. I will be ordering from OpenTip again and will recommend them to others Thank you so much
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Nick
Site Experience Feedback
Oct 29, 2024
Really nice and easy to use
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »