OPENTIP Reviews - 4,662 Review - 9.2/10
OPENTIP Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 85% |
Neutral | 13% | 10% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
5.4 out of 10
Recent Reviews for OPENTIP
Showing 161 - 180 of 4,662
Fletch
Site Experience Feedback
Oct 26, 2024
So quick and easy, lots of options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Breeze
Site Experience Feedback
Oct 26, 2024
Easy process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FlytOtdr
Site Experience Feedback
Oct 26, 2024
Competitive pricing and easy to use site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kalleb
Site Experience Feedback
Oct 26, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Militarymike
Site Experience Feedback
Oct 25, 2024
I wish it always gives you a discount instead of having to be a certain purchase amount
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 25, 2024
Shipping could have been faster.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimmy
Site Experience Feedback
Oct 25, 2024
Very easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 25, 2024
I was hesitant when I saw the cost of shipping and handling. Seems high.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
g
Site Experience Feedback
Oct 25, 2024
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bro
Site Experience Feedback
Oct 25, 2024
great and quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shopper
Site Experience Feedback
Oct 25, 2024
I found what I was looking for that I could not locate elsewhere.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Usagi
Site Experience Feedback
Oct 25, 2024
Shipping was on the lot expensive side (a third of the item cost tacked on) and no coupon codes were working either
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Sunny
Site Experience Feedback
Oct 25, 2024
Super
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Z
Site Experience Feedback
Oct 25, 2024
So far ive had a really good experience they shipped my items on time and gave amazing quality!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Basha
Site Experience Feedback
Oct 25, 2024
Open tip is easy to navigate. I have had great customer service. There was a time when the item I wanted was not in stock and I had to choose another option twice as the inventory was not updated. That may have been more an issue with the seller than the platform. Other than that I have had an overall good experience shopping on the site. Items have been packed with care so they arrived in perfect condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JulianG
Site Experience Feedback
Oct 03, 2024
Website was very easy to use. It’s a shame no discounts first time customers. At least the price was better compared to other stores selling the same product. Shipping was also better priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dance
Site Experience Feedback
Oct 25, 2024
Good good good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 25, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Reaxper
Site Experience Feedback
Oct 24, 2024
Was very good I love this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meggan
Site Experience Feedback
Oct 06, 2024
Overall I like the website. It would be great if we could search first by color of items then by other settings, especially if we are ordering for family items where an entire family wants to wear the same color.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Meggan
Post-Delivery Feedback
Oct 24, 2024
I needed 14 shirts of different sizes and colors for family Christmas pictures. I was only able to locate all the shirts through Opentip.com and was thrilled that they were sourced through different distribution centers to get them too me on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »