OPENTIP Reviews - 4,662 Review - 9.2/10

Dec 3, 2024
Opentip is an all-in-one online store with variety of products including apparel, accessories, sporting goods, customizable products and more. They work with the reputable and reliable leading suppliers.

OPENTIP Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.3 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.4 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%85%

Neutral

13%10%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

5.4 out of 10

Recent Reviews for OPENTIP

Showing 161 - 180 of 4,662

Fletch

Site Experience Feedback

Oct 26, 2024

So quick and easy, lots of options

Breeze

Site Experience Feedback

Oct 26, 2024

Easy process.

FlytOtdr

Site Experience Feedback

Oct 26, 2024

Competitive pricing and easy to use site.

Kalleb

Site Experience Feedback

Oct 26, 2024

Good

Militarymike

Site Experience Feedback

Oct 25, 2024

I wish it always gives you a discount instead of having to be a certain purchase amount

Online Shopper

Site Experience Feedback

Oct 25, 2024

Shipping could have been faster.

Jimmy

Site Experience Feedback

Oct 25, 2024

Very easy transaction

Online Shopper

Site Experience Feedback

Oct 25, 2024

I was hesitant when I saw the cost of shipping and handling. Seems high.

g

Site Experience Feedback

Oct 25, 2024

it was great

bro

Site Experience Feedback

Oct 25, 2024

great and quick and easy

shopper

Site Experience Feedback

Oct 25, 2024

I found what I was looking for that I could not locate elsewhere.

Usagi

Site Experience Feedback

Oct 25, 2024

Shipping was on the lot expensive side (a third of the item cost tacked on) and no coupon codes were working either

Sunny

Site Experience Feedback

Oct 25, 2024

Super

Z

Site Experience Feedback

Oct 25, 2024

So far ive had a really good experience they shipped my items on time and gave amazing quality!

Basha

Site Experience Feedback

Oct 25, 2024

Open tip is easy to navigate. I have had great customer service. There was a time when the item I wanted was not in stock and I had to choose another option twice as the inventory was not updated. That may have been more an issue with the seller than the platform. Other than that I have had an overall good experience shopping on the site. Items have been packed with care so they arrived in perfect condition.

JulianG

Site Experience Feedback

Oct 03, 2024

Website was very easy to use. It’s a shame no discounts first time customers. At least the price was better compared to other stores selling the same product. Shipping was also better priced.

Dance

Site Experience Feedback

Oct 25, 2024

Good good good

Online Shopper

Site Experience Feedback

Oct 25, 2024

Easy to use

Reaxper

Site Experience Feedback

Oct 24, 2024

Was very good I love this website

Meggan

Site Experience Feedback

Oct 06, 2024

Overall I like the website. It would be great if we could search first by color of items then by other settings, especially if we are ordering for family items where an entire family wants to wear the same color.


Post-Delivery Feedback

Oct 24, 2024

I needed 14 shirts of different sizes and colors for family Christmas pictures. I was only able to locate all the shirts through Opentip.com and was thrilled that they were sourced through different distribution centers to get them too me on time.