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Online Labels Customer Reviews

Online Labels holds a 9.3/10 overall rating and 1,850 verified post-delivery reviews on Bizrate.

Online Labels logo
Certified
Most Current Certification:
Nov 13, 2026
Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standard and custom blank labels, as well as pre-printed labels.

Online Labels Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Online Labels

2025 Winner Platinum Circle of Excellence

14 years

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Learn more about reviews
Post-Delivery Feedback - 1,850 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

89%91%
Neutral rating icon

Neutral

6%5%
Negative rating icon

Negative

6%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

9.6 out of 10

Site Experience Feedback - 8,210 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

89%89%
Neutral rating icon

Neutral

9%9%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Online Labels

Showing 1 - 50 of 10,060

  • Patty

    Site Experience Feedback

    Nov 12, 2026

    Items were in the shopping cart for about a week. I got busy and forgot to finalize the order till today.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ky

    Site Experience Feedback

    Nov 12, 2026

    Purchased these labels to use in my baking business and overall it was pretty easy to do and they have so many options. Its super easy to use the website and to design the labels myself.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dusty

    Site Experience Feedback

    Nov 12, 2026

    Easy peesy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Banshee House

    Site Experience Feedback

    Nov 12, 2026

    great overall!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    It’s all good

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    good display of sample, ease of upload

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Stella Halliwell

    Site Experience Feedback

    Nov 12, 2026

    easy to find what i wanted quick to order and quick to set up an account for recuring purchase

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GR

    Site Experience Feedback

    Nov 12, 2026

    Is not bad. Is easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dawn

    Post-Delivery Feedback

    Nov 12, 2026

    Labels are good quality!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 2
    • Customer Support: N/A
    Full ratings for this review »
  • chas

    Site Experience Feedback

    Nov 12, 2026

    Easy to order and very quick delivery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Michpar

    Site Experience Feedback

    Nov 12, 2026

    Love the pricing and value. Wish the quantity pricing could be viewed on a slider scale.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Michelle

    Site Experience Feedback

    Nov 12, 2026

    I always find what I need.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • andy

    Site Experience Feedback

    Nov 12, 2026

    very good overall

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MNP96797

    Site Experience Feedback

    Nov 12, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    mostly good. had a hard time checking out. kept kicking me out of app saying page was not available. other wise fine.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Balakkae

    Site Experience Feedback

    Nov 12, 2026

    Super easy and intuitive.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 12, 2026

    No problem

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cris

    Post-Delivery Feedback

    Nov 12, 2026

    I have used Online labels and Maestro designer fie many years and highly recommend. I always find ths right size label to create for my items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • MOLLY

    Site Experience Feedback

    Nov 12, 2026

    Overall, the website was easy to browse and had a good variety of labels. It would be helpful to have clearer comparisons between materials and finishes so I could feel more confident choosing the right option for my printer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fred

    Site Experience Feedback

    Nov 12, 2026

    This was very easy to navigate the website and purchasing module. Simple, efficient and quick..

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tom the Beekeeper

    Post-Delivery Feedback

    Nov 12, 2026

    every other label company gives free shipping and volume discounts

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MJ

    Site Experience Feedback

    Nov 12, 2026

    Have always purchased any self print and custom label with OL

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bob's Body Balms

    Site Experience Feedback

    Nov 12, 2026

    I like the easy way to upload artwork get an instant view.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barky and Bookish

    Post-Delivery Feedback

    Nov 12, 2026

    I wanted to add return address labels and envelope seals to coordinate with my holiday cards in my Etsy shop and discovered that your labels were a viable option. I received my sample last week and am very pleased with the way my artwork looks on the labels so I'm confident that my customers will be happy with them, too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • AngularByDesign

    Site Experience Feedback

    Nov 12, 2026

    We have been using Online Labels for more than 5 years now for all of our label packaging needs and we just love the quality and availability of the labels that we need. Thank you for doing what you do best.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CAD man

    Post-Delivery Feedback

    Nov 12, 2026

    The part number for the label was on my drawing so I just needed to enter in th search and it came up and there was stock available so just a few clicks and it was on its way

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • RecordRandy

    Site Experience Feedback

    Nov 12, 2026

    Always a very clean and simple purchasing experience. The breadth of their production selection is incredible.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • T-Clyde3

    Site Experience Feedback

    Nov 12, 2026

    I'm a repeat customer and so far will continue to be a customer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jen

    Site Experience Feedback

    Nov 12, 2026

    always easy fast and love your labels

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doula Faith

    Site Experience Feedback

    Nov 12, 2026

    very user friendly, except I had to keep pressing on entry lines to type in information

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Quinny

    Site Experience Feedback

    Nov 12, 2026

    I love online labels. It's a little pricey on the base pricing but worth ever penny when you know you're going to get the product quick

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Sorelle studio

    Site Experience Feedback

    Nov 11, 2026

    It was actually fun designing and I loved that it showed you exactly what you are purchasing

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 11, 2026

    Good selection, check out was a little tricky

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DC Juice

    Site Experience Feedback

    Nov 11, 2026

    Shopping for my label size was easy. Ordering was understandable. Like the first tie discount over $25. Was referred by a friend.

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MIMI

    Site Experience Feedback

    Nov 11, 2026

    ALL IS WELL. HAPPY WITH ALL PURCHASES

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Destiny

    Site Experience Feedback

    Nov 11, 2026

    Clear layout, good search method. I am overall pretty happy with my experience.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ad Lunam

    Site Experience Feedback

    Nov 11, 2026

    I like the visual representations for the label sizes. It makes it easy to understand what you are getting. I also like the ability to sort and filter by color, size, etc. And the template section is excellent!

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Blanco

    Site Experience Feedback

    Nov 11, 2026

    Appreciative of the accurate shipping estimate. I rely on consistency to provide accurate information to my client. Previously I had a horrible experience. I quoted and provided a turnaround (with 2 days padded) to my client; however, upon the checkout, I was made aware of delays. My client had already agreed to 2 day shipping. Having to go back to my client and break the news that I fucked up on the communication (can't blame you even though it was the company's fault) is gut wrenching for a one-man studio. Can't afford to have setbacks as such. OnlineLabels can, I can't. Hope that has been corrected, but better experience with the communication.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 11, 2026

    Excellent product..just didn't appreciate the shipping package ..the USP envelope was folded in half and shoved in my mailbox ..label were bent

    • Overall Rating: 4
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Nov 11, 2026

    Online Labels has become an amazing resource for my business

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • camaj fiber arts

    Site Experience Feedback

    Nov 11, 2026

    Love the labels! Been using them for years! I won't use anyone else.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Sunshine

    Site Experience Feedback

    Nov 11, 2026

    The ease of creating needed labels for mailing or promotions is excellent. So glad I found this program and being able to order the needed labels for the job at hand.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mrs. Mason's

    Site Experience Feedback

    Nov 11, 2026

    I've used Online Labels for quite sometime and I've been very satisfied.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pam F.

    Site Experience Feedback

    Nov 11, 2026

    OnlineLabels.com is my go-to for all my labeling needs! Their website is incredibly easy to use, with great options and quality products. They make the entire process simple and hassle-free. I wouldn't go anywhere else for labels! Highly recommend!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jnida

    Site Experience Feedback

    Nov 11, 2026

    easy to navigate

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Gabby

    Site Experience Feedback

    Nov 11, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 11, 2026

    Everything went smooth

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 11, 2026

    I LOVE THESE LABELS--easy to apply and look phenomenal on my products!

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PJR

    Site Experience Feedback

    Nov 11, 2026

    all went well and easy

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • SaberHoney

    Site Experience Feedback

    Nov 11, 2026

    2nd run!!!

    • Overall Rating: 6
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
Online Labels Customer Reviews | Verified Customer Reviews at Bizrate Surveys