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Online Labels Reviews - 9,104 Review - 9.6/10

Nov 21, 2024
Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standard and custom blank labels, as well as pre-printed labels.
Circle of Excellence - Online Labels

2023
Platinum

Circle of
Excellence

12 years

Online Labels Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.7 /10
Product Selection9.6 /10
Ease of Finding9.5 /10
Checkout Satisfaction9.7 /10
Product Met Expectations9.6 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

92%92%

Neutral

6%6%

Negative

2%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Recent Reviews for Online Labels

Showing 1 - 20 of 9,104

Tom

Site Experience Feedback

Nov 20, 2024

Good

Lynn

Post-Delivery Feedback

Nov 20, 2024

Due to Hurricane Helene, I ended up having to get both a new computer and then a new printer... The labels weren't lining up right, making what I was printing look terrible on my products. I called, and they spent over 45 minutes with me patiently helping me adjust things and test things, and finally got it so the printing was acceptable. And, then they even said they would ship me extra sheets of the labels I had messed up so badly. It was so wonderful how he really helped me, and didn't make me feel stupid (cause when it comes to computers, I'm definitely not the brightest bulb on the tree, lol). Thank you so much for helping me!

MD

Site Experience Feedback

Nov 02, 2024

The experience was easy. However, I struggled to locate how to filter the labels.


Post-Delivery Feedback

Nov 20, 2024

N/A

Kate

Site Experience Feedback

Nov 20, 2024

I love the fact that you can order physical proofs of the labels. It makes me so much more likely to come back and order more. I had trouble getting the bleed area on the design correct, even when following instructions carefully.

Grey,

Site Experience Feedback

Nov 20, 2024

I REALLY need 1" x ? shimmer, satin, frosted, ice, not grey, not mirrored tape. You have 0 tape.

JD

Site Experience Feedback

Nov 20, 2024

I always love working with you- I usually print all my labels at home, this is the first time I'm having you print them - looking forward to seeing how they come out.

Laura

Site Experience Feedback

Nov 20, 2024

I have no complaints; my orders are easy to place, a great value and arrive quickly.

Rays

Post-Delivery Feedback

Nov 20, 2024

All worked

Luce Candles

Site Experience Feedback

Nov 20, 2024

Easy to place orders

WP Saponification

Site Experience Feedback

Nov 20, 2024

Everything was great. Easy to use

chef angel

Site Experience Feedback

Nov 20, 2024

everything was wonderful

justme

Site Experience Feedback

Nov 20, 2024

it was easy to checkout but knowing what to order I used other people for social media with experience with your site. I found Pricing to be better than any site is have come across so far. Although I am just starting my business I have found this site to be most helpful

MaineScents

Site Experience Feedback

Nov 20, 2024

Online labels is the only place I order my labels. Best selection, price, and ease of use. Quick shipping as well. I am never disappointed.

redfox

Site Experience Feedback

Nov 20, 2024

Chat fellow was quite good helped alot

Dominic

Site Experience Feedback

Nov 20, 2024

I've been using you guys for 5 years and with the exception of just one order I have always been please with the quality. I use the 1.5 inch stickers for my pizza marketing (@squaresandfare) and always are effective in making my product stand out.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Always easy and quick.

WendyGayle

Site Experience Feedback

Nov 20, 2024

Fast and easy

Online Shopper

Site Experience Feedback

Nov 20, 2024

The website had what I needed and I think it will make a difference for me as a service disabled veteran owned small business.

jp92024

Site Experience Feedback

Nov 14, 2024

We have been a customer of online labels for over 12 years and we really like the quality and fast delivery on each of our orders.


Post-Delivery Feedback

Nov 20, 2024

I have ordered Online labels for more than 12 years and have designed with their pre designed labels that they offer is so easy to create a look for your company. I get these awesom $10 of coupons if I buy $25 or more and have never had to call them for any issues at all in the 12 years that Ive been a customer.

Pilar

Site Experience Feedback

Nov 20, 2024

It was a lot easier today than it has been in the past. I start at previous purchases and select from there. If they are not there, I go with the size filters. I have to admit that when I first started buying your labels a couple of years ago, it was a lot more difficult. You have so many sizes and shapes, it was difficult to sift through.