Online Labels Reviews - 9,104 Review - 9.6/10
2023
Platinum
Circle of
Excellence
12 years
Online Labels Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.6 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.7 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 92% |
Neutral | 6% | 6% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Recent Reviews for Online Labels
Showing 1 - 20 of 9,104
Tom
Site Experience Feedback
Nov 20, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lynn
Post-Delivery Feedback
Nov 20, 2024
Due to Hurricane Helene, I ended up having to get both a new computer and then a new printer... The labels weren't lining up right, making what I was printing look terrible on my products. I called, and they spent over 45 minutes with me patiently helping me adjust things and test things, and finally got it so the printing was acceptable. And, then they even said they would ship me extra sheets of the labels I had messed up so badly. It was so wonderful how he really helped me, and didn't make me feel stupid (cause when it comes to computers, I'm definitely not the brightest bulb on the tree, lol). Thank you so much for helping me!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MD
Site Experience Feedback
Nov 02, 2024
The experience was easy. However, I struggled to locate how to filter the labels.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MD
Post-Delivery Feedback
Nov 20, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kate
Site Experience Feedback
Nov 20, 2024
I love the fact that you can order physical proofs of the labels. It makes me so much more likely to come back and order more. I had trouble getting the bleed area on the design correct, even when following instructions carefully.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Grey,
Site Experience Feedback
Nov 20, 2024
I REALLY need 1" x ? shimmer, satin, frosted, ice, not grey, not mirrored tape. You have 0 tape.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JD
Site Experience Feedback
Nov 20, 2024
I always love working with you- I usually print all my labels at home, this is the first time I'm having you print them - looking forward to seeing how they come out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laura
Site Experience Feedback
Nov 20, 2024
I have no complaints; my orders are easy to place, a great value and arrive quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rays
Post-Delivery Feedback
Nov 20, 2024
All worked
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Luce Candles
Site Experience Feedback
Nov 20, 2024
Easy to place orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
WP Saponification
Site Experience Feedback
Nov 20, 2024
Everything was great. Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chef angel
Site Experience Feedback
Nov 20, 2024
everything was wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
justme
Site Experience Feedback
Nov 20, 2024
it was easy to checkout but knowing what to order I used other people for social media with experience with your site. I found Pricing to be better than any site is have come across so far. Although I am just starting my business I have found this site to be most helpful
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
MaineScents
Site Experience Feedback
Nov 20, 2024
Online labels is the only place I order my labels. Best selection, price, and ease of use. Quick shipping as well. I am never disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
redfox
Site Experience Feedback
Nov 20, 2024
Chat fellow was quite good helped alot
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dominic
Site Experience Feedback
Nov 20, 2024
I've been using you guys for 5 years and with the exception of just one order I have always been please with the quality. I use the 1.5 inch stickers for my pizza marketing (@squaresandfare) and always are effective in making my product stand out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Always easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WendyGayle
Site Experience Feedback
Nov 20, 2024
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
The website had what I needed and I think it will make a difference for me as a service disabled veteran owned small business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jp92024
Site Experience Feedback
Nov 14, 2024
We have been a customer of online labels for over 12 years and we really like the quality and fast delivery on each of our orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jp92024
Post-Delivery Feedback
Nov 20, 2024
I have ordered Online labels for more than 12 years and have designed with their pre designed labels that they offer is so easy to create a look for your company. I get these awesom $10 of coupons if I buy $25 or more and have never had to call them for any issues at all in the 12 years that Ive been a customer.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Pilar
Site Experience Feedback
Nov 20, 2024
It was a lot easier today than it has been in the past. I start at previous purchases and select from there. If they are not there, I go with the size filters. I have to admit that when I first started buying your labels a couple of years ago, it was a lot more difficult. You have so many sizes and shapes, it was difficult to sift through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »