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Online Labels Customer Reviews

Online Labels holds a 9.4/10 overall rating and 1,862 verified post-delivery reviews on Bizrate.

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Certified
Most Current Certification:
Sep 25, 2026
Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standard and custom blank labels, as well as pre-printed labels.

Online Labels Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Online Labels

2025 Winner Platinum Circle of Excellence

14 years

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Post-Delivery Feedback - 1,862 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

89%87%
Neutral rating icon

Neutral

6%7%
Negative rating icon

Negative

4%6%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

8.2 out of 10

Site Experience Feedback - 8,677 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

89%90%
Neutral rating icon

Neutral

9%8%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

Recent Reviews for Online Labels

Showing 1 - 50 of 10,539

  • Print artistic designs on labels to add to visual look of product

    Site Experience Feedback

    Sep 24, 2026

    More artistic and graphic design options. I’m using labels to print recipes on file cards

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • figurefettish

    Site Experience Feedback

    Sep 24, 2026

    Online Labels site has always been ease of purchasing and great customer service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RAFF

    Post-Delivery Feedback

    Sep 24, 2026

    I did mess up once, when i designed a dark blue sticker with black letter that you could not read very well, as there was not much contrast, costumer support did ask if i was sure, but i did not realise my mistake untill i got them in person. Would of been nice if they gave me a headsup first

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Cookie

    Post-Delivery Feedback

    Sep 24, 2026

    online ordering a little confusing - ok a soon as I figured it out. Order was received in a timely fashion. I only have one complaint - the first time I ordered a while back, my sticker sheets came in lightweight but sturdy plastic box/container. This time my stickers - two different types, were in a flat cardboard envelope. Thanks to UPS, the envelope had seen better days. It had some nicks and all 4 corners were a bit mashed in, one bent more than the others, resulting in about half of the red stickers having the corner bent up right to the edge of the corner sticker. I haven't tried running them through the printer yet to see if this will cause a problem and if the corner sticker will print correctly. Studier packaging would definitely be appreciated more and make a better impression.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 24, 2026

    nothing to add

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Michael

    Site Experience Feedback

    Sep 24, 2026

    great experience as always

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maple syrup

    Site Experience Feedback

    Sep 24, 2026

    Very easy and simple to use website. I like that you get to see the proof right away and get the ball rolling.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Trane www.IRONSTANDARDRESEARCH.com

    Site Experience Feedback

    Sep 24, 2026

    Loved it very easy to search labels and buy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stacie A

    Site Experience Feedback

    Sep 24, 2026

    I wish I could give OnlineLabels more than five stars! My first order didn’t turn out the way I hoped, but I was brand new to ordering labels and hadn’t sent proofs. I honestly didn’t know what I needed yet. Matthew was incredibly patient and helpful. He took the time to work through it with me, and OnlineLabels sent the correct labels at no charge. When they arrived, they were beautiful. That kindness meant so much to me, especially when the mistake was largely mine. I’ve placed two more orders since then, and both came out perfect. The quality has been wonderful every time, but what I’ll remember most is how they treated me. They made me feel like my small business mattered. Matthew and the OnlineLabels team went above and beyond. You’ve earned a loyal customer, and I won’t buy my labels anywhere else. Thank you for making my products look beautiful and for taking such good care of me!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • mvill

    Post-Delivery Feedback

    Sep 24, 2026

    Quality labels that are easy to use. They align in the printer every time and the templates are easy to cut/paste image to each label space. They arrived timely and intact despite the envelope sleeve looking like it went through some tough times.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Vitalcell LLC

    Site Experience Feedback

    Sep 24, 2026

    I always order from online labels, especially for our Peptide customers. We require several different types of printing material including rolls sheets, specific dimensions, different quantities different types so it’s always top quality and we love online labels. It’s the only one in business I do trust.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • H2O

    Site Experience Feedback

    Sep 24, 2026

    Excellent shopping experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yucatan Candles

    Site Experience Feedback

    Sep 24, 2026

    Everything was great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • VP

    Site Experience Feedback

    Sep 24, 2026

    Website was fine, once I found the correct item. I had already ordered and it was not right - customer service was great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BCR

    Post-Delivery Feedback

    Sep 24, 2026

    It was a pleasant surprise to find my order was delivered days ahead of schedule.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Do not publish

    Post-Delivery Feedback

    Sep 24, 2026

    My labels are very low contrast and hard to read. While I understand that’s my own design issue— I wish there were a way for someone to have told me once they printed the first set to tell me that I won’t be happy with the look and given me a chance to correct it before printing the other 15 sets

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • MNS-PrintManag

    Site Experience Feedback

    Sep 24, 2026

    Website s great. Our company has been using you for years. Currently in process of adding more custom kiss cut sheets for recurring purchases. You guys have a great product. easy to use website and great staff when questions need answering.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ashe B Farm

    Site Experience Feedback

    Sep 24, 2026

    I was satisfied with the order and continue to use the Maestro design that I received from my last order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joe

    Post-Delivery Feedback

    Sep 24, 2026

    I bought labels from here in a pinch. I was hoping that I would get something decent for a decent price. That's exactly what I got, a great product at a really good price. The materials used were excellent and the print quality was superb. This company might actually replace my local print shop that i've been using.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Alex

    Site Experience Feedback

    Sep 24, 2026

    very easy to find the product and purchase!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rhino 65

    Site Experience Feedback

    Sep 24, 2026

    Great products and service!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Think4timesbefore

    Post-Delivery Feedback

    Sep 24, 2026

    The labels must be invisible, because nobody have seen them , no tool has it or has been printed , they are very difficult to see and what what a disaster this system is. Huge congratulations to your team for building what is hands-down the slowest, most incompetent e-commerce platform on the internet. It took you weeks to realize my billing and shipping addresses didn’t match? Truly breathtaking efficiency. Just so you’re aware of how the rest of modern commerce operates: I am based in Colombia, my card is registered in Colombia, and like thousands of international businesses, I ship to a freight forwarder in Miami. We spend between 70 to150 orders , every three months across multiple vendors using the exact same card and address and freight in Miami address setup without a single hiccup. Anywhere else, if an address mismatch flags a risk, the system rejects the transaction instantly. You don't take the order, sit on it for weeks, and casually block it after leaving the customer stranded. We have wasted an obscene amount of valuable time dealing with your incompetence—including the time it took to write this review. We are ordering standard adhesive labels, not smuggled diamonds or pallets of iPhones. Keep your invisible inventory; we will take our business to an actual, functioning company that knows how to fulfill an order as promised.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Good Company

    Post-Delivery Feedback

    Sep 24, 2026

    Fair pricing, good service, quality product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Paula

    Site Experience Feedback

    Sep 24, 2026

    I love Online Labels as they are easily available, and patient.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doug

    Site Experience Feedback

    Sep 24, 2026

    Quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 24, 2026

    Called to check on double billing to my card. She explained dry well how it works. Very happy with her explanation and help

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Sep 24, 2026

    Overall good experience. Had a recent incident where the customer had changed their mind on product and return window had expired.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • JAM! That's Good

    Site Experience Feedback

    Sep 24, 2026

    Easy to reorder. Easy to design labels. Great variety of labels.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Addy MIE

    Post-Delivery Feedback

    Sep 24, 2026

    These labels have been used as QR or barcodes for my inventory and they are excellent. But I have experienced them lifting a bit on cardboard. But the waterproof ones are great.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • CF1

    Site Experience Feedback

    Sep 24, 2026

    Since it has been a while since my last order it took a phone call to your help desk to help me figure out how to get back to the template I previously used. It would be great if your platform had a way to include previously used templates with my account page.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jay

    Site Experience Feedback

    Sep 24, 2026

    Easy process, able to easily reorder product labels.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dan F.

    Site Experience Feedback

    Sep 23, 2026

    Great purchase and great prices!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • no

    Site Experience Feedback

    Sep 23, 2026

    easy and great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • no

    Site Experience Feedback

    Sep 23, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Swgfitness

    Site Experience Feedback

    Sep 23, 2026

    Very good so far did trial and will purchase more in future if good. First time buyer.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • SBradford

    Post-Delivery Feedback

    Sep 23, 2026

    OnlineLabels has been my go-to for professional quality labels. I use a variety of labels and have never been disappointed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jim

    Site Experience Feedback

    Sep 23, 2026

    Could not checkout on the iphone.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J. Rick

    Site Experience Feedback

    Sep 23, 2026

    This is my second order and I am hoping that I will be able to continue to use OnLineLabels as my new label supplier. I do wish you had a resellers program.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lester

    Post-Delivery Feedback

    Sep 23, 2026

    Every experience I've had with OnlineLabels.com has been positive. Not only do they have a great selection of labels, but they also make it easier for you to use their products by offering downloadable Microsoft Word templates. This has made my life so much easier. I've even tried their Maestro Label Designer when I needed several labels with the same content, and that was also a nice feature. On the one or two occasions I've needed to call customer service, they have been extremely helpful. Finally, my orders have arrived so quickly that I've never needed to use their tracking features.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 23, 2026

    It would be great to be able to use my fedex freight account for shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aldo

    Site Experience Feedback

    Sep 23, 2026

    Everything was fine

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Sep 23, 2026

    Ease of use and quick shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Blooming Sol

    Site Experience Feedback

    Sep 23, 2026

    It’s easy, love the reorder option and the automatic order option

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CheKal

    Site Experience Feedback

    Sep 23, 2026

    Everything was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Glen

    Site Experience Feedback

    Sep 23, 2026

    Quick and fast easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dustin

    Site Experience Feedback

    Sep 23, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Woody

    Post-Delivery Feedback

    Sep 23, 2026

    The labels look good, don't smear and adhere well. I wish they were a little cheaper, but you get what you pay for.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Thrive

    Site Experience Feedback

    Sep 23, 2026

    Ease of use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kareem53

    Site Experience Feedback

    Sep 23, 2026

    Overall, We are happy with the simpleness of the software and the Labels

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 23, 2026

    I depend on online labels for quality labels and the design abilities.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Online Labels Customer Reviews | Verified Customer Reviews at Bizrate Surveys