Online Labels Customer Reviews
Online Labels holds a 9.4/10 overall rating and 1,862 verified post-delivery reviews on Bizrate.
Online Labels Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
14 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 87% |
 Neutral | 6% | 7% |
 Negative | 5% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 90% |
Neutral | 9% | 8% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Online Labels
Showing 1 - 50 of 10,526
Easy Website
Site Experience FeedbackSep 25, 2026
very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronnie
Post-Delivery FeedbackSep 25, 2026
Repeatedly asked what this order is for with no response.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Jim
Site Experience FeedbackSep 25, 2026
No issue with the ordering website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PamMc
Site Experience FeedbackSep 25, 2026
Always great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kym
Site Experience FeedbackSep 25, 2026
Happy I found correct size & color.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ChristalK
Site Experience FeedbackSep 25, 2026
My interaction with this site was great. The products and pricing are great. It’s also easy to navigate and the checkout process is fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
The website is easy to navigate, however, the cost of the labels are very high, but I'm not ordering a large quantity, so that is a factor.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Nmd
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Teresa
Post-Delivery FeedbackSep 25, 2026
So easy to order and to use, love it. I would highly recommend using this company. My labels look great and made my product look professional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
PVT
Site Experience FeedbackSep 25, 2026
Straightforward. I pulled up my account and reordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SPOF
Site Experience FeedbackSep 25, 2026
Website easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Todd
Site Experience FeedbackSep 25, 2026
I am very satisfied with the excellent selection and value with Online Labels. Their website is easy to maneuver, and I also appreciate the Maestro software!! A+ Business
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GF Chicago
Site Experience FeedbackSep 25, 2026
Always very easy to reorder our favorite labels.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Honey 🍯
Site Experience FeedbackSep 25, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TWeb
Site Experience FeedbackSep 25, 2026
I found it immediately with a google search, and your site had the label i needed in the exact size. super easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Best Practice
Site Experience FeedbackSep 25, 2026
Great experience, I love all the color options for the labels and having the templates. It was very easy to pull it into Adobe Illustrator.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Labels
Site Experience FeedbackSep 25, 2026
It's nice clean organized site.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 25, 2026
Great product, very customizable. Shipping was fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
SunLit Jams
Post-Delivery FeedbackSep 25, 2026
Product looks great, material is excellent. However size is a little off for my product. This is trial and error on my end.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
Online Shopper
Site Experience FeedbackSep 25, 2026
This website is very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 25, 2026
I would like to have more options of paper like hemp paper or better quality mat white and craft paper. The white aggressive one is not sticking to the plastic (small rounded bottles) . Overall great experience with Online labels. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Hotsauceboss
Post-Delivery FeedbackSep 25, 2026
Yall do a great job i love my labels
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 10
Print artistic designs on labels to add to visual look of product
Site Experience FeedbackSep 24, 2026
More artistic and graphic design options. I’m using labels to print recipes on file cards
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
figurefettish
Site Experience FeedbackSep 24, 2026
Online Labels site has always been ease of purchasing and great customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RAFF
Post-Delivery FeedbackSep 24, 2026
I did mess up once, when i designed a dark blue sticker with black letter that you could not read very well, as there was not much contrast, costumer support did ask if i was sure, but i did not realise my mistake untill i got them in person. Would of been nice if they gave me a headsup first
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cookie
Post-Delivery FeedbackSep 24, 2026
online ordering a little confusing - ok a soon as I figured it out. Order was received in a timely fashion. I only have one complaint - the first time I ordered a while back, my sticker sheets came in lightweight but sturdy plastic box/container. This time my stickers - two different types, were in a flat cardboard envelope. Thanks to UPS, the envelope had seen better days. It had some nicks and all 4 corners were a bit mashed in, one bent more than the others, resulting in about half of the red stickers having the corner bent up right to the edge of the corner sticker. I haven't tried running them through the printer yet to see if this will cause a problem and if the corner sticker will print correctly. Studier packaging would definitely be appreciated more and make a better impression.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 24, 2026
nothing to add
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michael
Site Experience FeedbackSep 24, 2026
great experience as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maple syrup
Site Experience FeedbackSep 24, 2026
Very easy and simple to use website. I like that you get to see the proof right away and get the ball rolling.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trane www.IRONSTANDARDRESEARCH.com
Site Experience FeedbackSep 24, 2026
Loved it very easy to search labels and buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stacie A
Site Experience FeedbackSep 24, 2026
I wish I could give OnlineLabels more than five stars! My first order didn’t turn out the way I hoped, but I was brand new to ordering labels and hadn’t sent proofs. I honestly didn’t know what I needed yet. Matthew was incredibly patient and helpful. He took the time to work through it with me, and OnlineLabels sent the correct labels at no charge. When they arrived, they were beautiful. That kindness meant so much to me, especially when the mistake was largely mine. I’ve placed two more orders since then, and both came out perfect. The quality has been wonderful every time, but what I’ll remember most is how they treated me. They made me feel like my small business mattered. Matthew and the OnlineLabels team went above and beyond. You’ve earned a loyal customer, and I won’t buy my labels anywhere else. Thank you for making my products look beautiful and for taking such good care of me!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mvill
Post-Delivery FeedbackSep 24, 2026
Quality labels that are easy to use. They align in the printer every time and the templates are easy to cut/paste image to each label space. They arrived timely and intact despite the envelope sleeve looking like it went through some tough times.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Vitalcell LLC
Site Experience FeedbackSep 24, 2026
I always order from online labels, especially for our Peptide customers. We require several different types of printing material including rolls sheets, specific dimensions, different quantities different types so it’s always top quality and we love online labels. It’s the only one in business I do trust.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
H2O
Site Experience FeedbackSep 24, 2026
Excellent shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yucatan Candles
Site Experience FeedbackSep 24, 2026
Everything was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VP
Site Experience FeedbackSep 24, 2026
Website was fine, once I found the correct item. I had already ordered and it was not right - customer service was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BCR
Post-Delivery FeedbackSep 24, 2026
It was a pleasant surprise to find my order was delivered days ahead of schedule.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Do not publish
Post-Delivery FeedbackSep 24, 2026
My labels are very low contrast and hard to read. While I understand that’s my own design issue— I wish there were a way for someone to have told me once they printed the first set to tell me that I won’t be happy with the look and given me a chance to correct it before printing the other 15 sets
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 8
MNS-PrintManag
Site Experience FeedbackSep 24, 2026
Website s great. Our company has been using you for years. Currently in process of adding more custom kiss cut sheets for recurring purchases. You guys have a great product. easy to use website and great staff when questions need answering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashe B Farm
Site Experience FeedbackSep 24, 2026
I was satisfied with the order and continue to use the Maestro design that I received from my last order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Post-Delivery FeedbackSep 24, 2026
I bought labels from here in a pinch. I was hoping that I would get something decent for a decent price. That's exactly what I got, a great product at a really good price. The materials used were excellent and the print quality was superb. This company might actually replace my local print shop that i've been using.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Alex
Site Experience FeedbackSep 24, 2026
very easy to find the product and purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rhino 65
Site Experience FeedbackSep 24, 2026
Great products and service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Think4timesbefore
Post-Delivery FeedbackSep 24, 2026
The labels must be invisible, because nobody have seen them , no tool has it or has been printed , they are very difficult to see and what what a disaster this system is. Huge congratulations to your team for building what is hands-down the slowest, most incompetent e-commerce platform on the internet. It took you weeks to realize my billing and shipping addresses didn’t match? Truly breathtaking efficiency. Just so you’re aware of how the rest of modern commerce operates: I am based in Colombia, my card is registered in Colombia, and like thousands of international businesses, I ship to a freight forwarder in Miami. We spend between 70 to150 orders , every three months across multiple vendors using the exact same card and address and freight in Miami address setup without a single hiccup. Anywhere else, if an address mismatch flags a risk, the system rejects the transaction instantly. You don't take the order, sit on it for weeks, and casually block it after leaving the customer stranded. We have wasted an obscene amount of valuable time dealing with your incompetence—including the time it took to write this review. We are ordering standard adhesive labels, not smuggled diamonds or pallets of iPhones. Keep your invisible inventory; we will take our business to an actual, functioning company that knows how to fulfill an order as promised.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Good Company
Post-Delivery FeedbackSep 24, 2026
Fair pricing, good service, quality product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Paula
Site Experience FeedbackSep 24, 2026
I love Online Labels as they are easily available, and patient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackSep 24, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 24, 2026
Called to check on double billing to my card. She explained dry well how it works. Very happy with her explanation and help
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bob
Site Experience FeedbackSep 24, 2026
Overall good experience. Had a recent incident where the customer had changed their mind on product and return window had expired.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8