OC Auto Carpets Customer Reviews
OC Auto Carpets holds a 9/10 overall rating based on 833 verified post-delivery reviews on Bizrate.
OC Auto Carpets Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 87% |
 Neutral | 12% | 10% |
 Negative | 8% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 82% |
Neutral | 15% | 14% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
Recent Reviews for OC Auto Carpets
Showing 1 - 50 of 6,720
Toopy
Site Experience FeedbackJul 1, 2026
I had gotten good results from acc
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Max
Site Experience FeedbackJul 1, 2026
Good and prices are amazing
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
C-Dawg
Site Experience FeedbackJul 1, 2026
Very user friendly site. No question as to what the different options would cost.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barstool
Site Experience FeedbackJul 1, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Inspector
Site Experience FeedbackJul 1, 2026
I just found your site. I have several cars that I'll be needing your advertised products for. I'll be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 1, 2026
Very simple and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
JasonS
Site Experience FeedbackJul 1, 2026
Just came to look for a replacement carpet for my 70 chevy, ended up liking what I saw and ordered it. I believe it will be a great upfit for my old chevy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 1, 2026
Website is hard to navigate, Took me a while to find what I was looking for,
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
RCRice
Site Experience FeedbackJul 1, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Waunabird
Site Experience FeedbackJul 1, 2026
Made 2 phone calls, which were exceptional with clarification
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greg
Site Experience FeedbackJul 1, 2026
Good, kind of expensive for floor mats and shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJul 1, 2026
No problems. Easy site to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clay
Site Experience FeedbackJul 1, 2026
Easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
47Chevy
Site Experience FeedbackJul 1, 2026
Always easy to order from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
COOL CAT
Site Experience FeedbackJul 1, 2026
AWESOME
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JERRY
Site Experience FeedbackJul 1, 2026
OK, SHIPPING NEEDS ATTN
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
CJ
Site Experience FeedbackJul 1, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackJul 1, 2026
Very easy and pleasurable experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
P paw
Site Experience FeedbackJul 1, 2026
Everything seems to work well plenty to choose from. Have 2 more cars to order carpet for later on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stick man
Site Experience FeedbackJul 1, 2026
I needed to replace the floor mats in my pick up that I am selling. I had purchased them here before I am not new to your business. I just do not set up permanent residence on your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Site Experience FeedbackJul 1, 2026
I drive a 99 Tacoma. I called the number on the website, left a message and got a quick response. I spoke with Bailey in Simi Valley CA office hoping to see carpet samples in person. I live in Tarzana CA and Simi is close by. Bailey was great with product and shipping info and texted high def pics of carpet samples. Placing an order couldn’t have been easier!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackJul 1, 2026
Ordering was difficult, I have difficulty with all the typing in numbers and email addresses. Blame it on my age and health condition
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
Website was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slowride
Site Experience FeedbackJul 1, 2026
I called in prior to purchase with a couple questions which were answered quickly. I completed my online order - very simple process. Granted this survey is filled out prior to receiving product but so far my experience has been top notch and I feel confident the the product will be top notch as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 1, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony T.
Site Experience FeedbackJul 1, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C10 restoration
Site Experience FeedbackJul 1, 2026
The checkout page did not autopopulate billing and shipping that is part of my account. Not a big deal but it is annoying to reenter information you already have.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Joe
Post-Delivery FeedbackJul 1, 2026
I absolutely would recommend them the ability to get new molded upholstery for any vehicle at the price is absolutely amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Isaiah
Post-Delivery FeedbackJul 1, 2026
I loved my purchase form OC Auto Carpets. The website was easy to navigate, the prices were competitive, and I have absolutely loved the product, so far. I would highly recommend them to anyone looking to purchase automotive carpets. Very thankful for this resource.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Mike M
Site Experience FeedbackJun 30, 2026
Website is pretty good, just not much to report back on.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Slim
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sb pumping
Site Experience FeedbackJun 30, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackJun 30, 2026
Easy process to find the carpet and correct color.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dom
Site Experience FeedbackJun 30, 2026
website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chet
Site Experience FeedbackJun 30, 2026
note send me your e mail i will send u pics of my fleet of 10 other lincolns 60% need carpets
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
I spoke with Shelby before ordering the parts to confirm they were the correct fit. She was very patient and helpful. Overall a good experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tool
Site Experience FeedbackJun 30, 2026
It was easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD Cooks
Site Experience FeedbackJun 30, 2026
Worked well. Would have preferred Apple Pay for convenience and personal tracking.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jackjack AIT
Site Experience FeedbackJun 30, 2026
This was nice and quick and I like being able to click inside diagrams to find what I'm looking for. Top notch
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Great super simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Jim vett man
Site Experience FeedbackJun 30, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
detail
Site Experience FeedbackJun 30, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
51 Coupe
Site Experience FeedbackJun 30, 2026
website was easy, waitig for carpet to see quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bramble
Site Experience FeedbackJun 30, 2026
Easy to navigate web site
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 30, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
PhilBilly
Site Experience FeedbackJun 30, 2026
Very helpful with everything!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubba
Site Experience FeedbackJun 30, 2026
Great experience/pricing ordering carpet for a project car and upholstery for a project truck.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bender
Site Experience FeedbackJun 30, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10