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OC Auto Carpets Reviews - 5,043 Review - 9.3/10

Jan 8, 2025
OC Auto Carpets are into automotive flooring, weather stripping and glass, headliners, sunvisors, sail panels, and seat upholstery.

OC Auto Carpets Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.3 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.3 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%84%

Neutral

13%12%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

6.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for OC Auto Carpets

Showing 1 - 20 of 5,043

Trish

Site Experience Feedback

Dec 14, 2024

Great experience easy to use got exactly what I needed.


Post-Delivery Feedback

Jan 07, 2025

They had exactly what I wanted at a fair price and it arrived in a timely manner. I would highly recommend getting any auto interior products from OC.

Berna

Site Experience Feedback

Dec 22, 2024

Web site easy to use, I would recommend to use Apple Pay or google pay , will be more easy to use the site, other then that I really love the products of OC AUTO


Post-Delivery Feedback

Jan 07, 2025

I love the product, is my second time I bought this carpet

Doc

Site Experience Feedback

Dec 20, 2024

Cool


Post-Delivery Feedback

Jan 07, 2025

Everything was cut and contoured to fit my vehicle. Very little trimming was needed.

None

Site Experience Feedback

Dec 27, 2024

Yall don't need to know all this info


Post-Delivery Feedback

Jan 07, 2025

Order carpet for my 71 ford truck the ordering was fast and easy and got it in 24 hours the carpet fit great well pleased

Online Shopper

Post-Delivery Feedback

Jan 06, 2025

mats were good and the right color

Yoyoyo

Site Experience Feedback

Dec 21, 2024

Yeah

Horse

Site Experience Feedback

Jan 05, 2025

Great

BADGER

Site Experience Feedback

Jan 05, 2025

We'll see what happens when I get the parts

Online Shopper

Site Experience Feedback

Jan 05, 2025

Easy to work with and find items

Online Shopper

Site Experience Feedback

Jan 05, 2025

Cool

Tony

Site Experience Feedback

Jan 05, 2025

Very positive experience! Your website is user friendly and easy to navigate.

Mike

Site Experience Feedback

Dec 17, 2024

Very easy to pick out products and easy order process


Post-Delivery Feedback

Jan 05, 2025

Shipping took a lil long for my Matt’s

Online Shopper

Site Experience Feedback

Jan 05, 2025

Heard great reviews regarding this company and their products. Hope to see if true.

BadassNova

Site Experience Feedback

Dec 25, 2024

Website was easy to navigate. My only problem with purchase is having to pay for freight. The freight should be free with a larger purchase.


Post-Delivery Feedback

Jan 05, 2025

Carpet was of good quality only complaint I would have is that the carpet was full of fuzz. I would think if you bought a new carpet you should not have to be cleaned.

Hard2kill

Site Experience Feedback

Jan 04, 2025

Everything went smoothly

Angelo the Greek

Site Experience Feedback

Jan 04, 2025

I am pleased with the purchase. I am hoping to get my mats for my 1989 focbody notch in the color that I need. It's sand beige.

DriftBarbie350z

Site Experience Feedback

Jan 04, 2025

Very easy to select which product, style, and color. Quick and easy checkout process! Can't wait to see the new carpet for my drift car build!

Capt Bob

Site Experience Feedback

Jan 04, 2025

Good experience

Jolly Elf

Site Experience Feedback

Jan 04, 2025

Shipping costs too high. But was impressed with selection and quantity

bonnie

Site Experience Feedback

Jan 04, 2025

great price