Natural Beauty Group Customer Reviews
Natural Beauty Group holds a 9.6/10 overall rating and 81 verified post-delivery reviews on Bizrate.
Natural Beauty Group Rating
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
10out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 82% |
 Neutral | 7% | 12% |
 Negative | 3% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 91% |
Neutral | 4% | 0% |
Negative | 7% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
Recent Reviews for Natural Beauty Group
Showing 1 - 50 of 153
Shp31
Site Experience FeedbackAug 1, 2026
I love that you offer samples with each purchase! The subscription offer was also great, with simple, clear terms (not pages!).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruby88
Site Experience FeedbackJul 31, 2026
Website is user friendly but it looks like my rewards points weren't applied. I'm okay with that and can just use them next time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tkme2thspa
Site Experience FeedbackJul 27, 2026
Good experience, easy to navigate, straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DixieInMidwest
Post-Delivery FeedbackJul 25, 2026
I found what I wanted and I really appreciated the 15% discount. I also like reading the note on the paper receipt as well as the samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Going gray in style!
Site Experience FeedbackJul 23, 2026
The only thing that is disappointing is the shipping time. Compared to other sites it is quite a long wait.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pame
Site Experience FeedbackJul 9, 2026
Experience was very easy. I just put in the name of the product and the rest as easy. I ordered Jane Iredale's auburn brown pencil. Can buy at Cosmetic Market 40 miles away. Just thought I would try on line and glad I did. Total cost was about $8 less than I pay at the Cosmetic Market.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 9, 2026
I just love anything I order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
LS
Post-Delivery FeedbackJul 3, 2026
Great products, easy to navigate web site, on time delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ellie
Post-Delivery FeedbackJul 3, 2026
I ordered a Voya facial exfoliate and toner after they were recommended by the Spa staff on a recent European river cruise. This was my first Voya order. Both products deliver - no strong fragrance, attractive product packaging, the toner makes my face feel very clean. Voya products are expensive - time will tell whether they actually improve the feel and appearance of the skin on my face. My suggestion is to include one free, reusable application pad as a bonus to use with the toner.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Rosita
Post-Delivery FeedbackJul 2, 2026
I am an old customer. I am very satisfy. They pack the order very well. I use payment through Amazon which makes it very easy to order. The creams, etc. are of very good quality. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
JP
Site Experience FeedbackJul 1, 2026
Website was quick and easy work--I found out about y'all from my sister, who turned me on to some samples, which I used, like and now have more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donjoejoe
Site Experience FeedbackJul 1, 2026
My concern is with the product. I have ordered a strawbeery cream for hydration and a firming control. Each time the cap has not worked and I've had to take the entire top off in order to use the product. Aside from this being an inconvenience, it is also not how a prodcut top should came off.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Online Shopper
Post-Delivery FeedbackJun 28, 2026
I loved Jane Iredale which has obviously been bought out. The powder with brush does not work. I will dump the powder vials into my old powder container and use the old brush. The eyebrow material is fine, but I will need a brush.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
Beautiful, and easy to navigate it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miggs
Site Experience FeedbackJun 26, 2026
quick and efficient found everything i needed
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
l
Site Experience FeedbackJun 25, 2026
Easy to navigate site had the products I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Britt
Post-Delivery FeedbackJun 19, 2026
Loved all of my items. This company is dedicated to quality products and uses organic components whenever possible, something I value so much in skincare. Can’t wait to continue my journey of discovery with these products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 8, 2026
Easy no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lori
Post-Delivery FeedbackJun 7, 2026
I am curious about the difference between the air dry cream and the quiet calm curl control.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Desertrose
Post-Delivery FeedbackJun 7, 2026
Natural Beauty Group provides great products consistently with quick response sto any questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mo
Site Experience FeedbackJun 6, 2026
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 1, 2026
Easy ordering! Best customer service, products anywhere.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
Mace
Post-Delivery FeedbackMay 31, 2026
The handwritten? Thank you was absolutely wonderful. It was a really good feeling that somebody took the time out to say. Thank you after taking my money. That's very rare.Keep up the great work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
LR
Site Experience FeedbackMay 30, 2026
The website is easy to navigate and the information about the product is detailed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Desertrose
Post-Delivery FeedbackMay 29, 2026
All items in stock and shipped quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackMay 27, 2026
Easy to order and quick delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Desertrose
Site Experience FeedbackMay 27, 2026
The site would not let me select a single item that was offered as a discount if 2 were purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackMay 20, 2026
I am enjoying my purchase. I love the quality of the prodicts
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
RayR
Site Experience FeedbackMay 16, 2026
Natural Beauty Group's website is easy to use and though prices are high, these are premium products + there is a low barrier to free shipping and there are lots of different discount options that are easy to find on the website. The website is aesthetic and easy to navigate and the search tool works effectively. The chat option is visable clearly which made me feel supported while shopping. The option to choose free samples at the end reminded me of how grocery stores put chocolate at checkout since people are more likely to want a little treat at the end of a shopping experience and it boosted my impression of NBG + reinforced I was getting a premium experience & that they stand by both their products & customer satisfaction strongly. The option to add a comment or request at the end of the checkout process did this as well. One final note is I actually won an online social media giveaway from them twice though I have no connection with the brand and them awarding me twice although I am not an influencer shows that they really opperate their giveaways by chance and are an honest brand (some brands I notice host giveaways but they seem rigged so an influencer will win and promote the product).
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Annie
Post-Delivery FeedbackMay 15, 2026
I love buying Eminence products from Natural Beauty Group - always wait to buy 3+ at a time as you can customize your bundle for a discount. Eminence is always an incredible product and the majority of my skincare
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackMay 13, 2026
got what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
meg
Site Experience FeedbackMay 4, 2026
Happy to see there are a grouping of natural/responsible beauty products!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
EA
Post-Delivery FeedbackMay 2, 2026
The product works extremely well and one of the best I have tried. I have really enjoyed it so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rick
Site Experience FeedbackMay 1, 2026
I just ordered seaweed for a bath for my wife. I am hoping to get it before mothers day. I would have papredciated more info on the amount of seaweed and if you can divide it in two for two separate baths. That info may be on the website but was not included in the product description. I chose you over a place in Ireland cause I assumed you would get it to me faster...
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackApr 27, 2026
Found exact product I was looking for and a small discount was available for this first purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ashley
Post-Delivery FeedbackApr 26, 2026
Great customer service and I love the free samples, great way to try new products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ShellyM
Post-Delivery FeedbackApr 24, 2026
I had a couple samples of the hibiscus ultra lift neck cream so decided to try one and loved it immediately! The cream was so silky smooth and the fragrance delightful. It felt so nice on my neck, and I swear I could see an immediate improvement of wrinkles on my neck. I just had to order a full size, which I felt was listed at a great price, and have used this cream every night since. Won't go to bed without it again. New favorite, along with my other staples, the Bamboo Firming Fluid (awesome) and the Triple C+E firming oil (amazing).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackApr 23, 2026
cannot find sign off after purchase made
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Devora
Post-Delivery FeedbackApr 23, 2026
Everything i order exceeds my expectations
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
DesertRose
Post-Delivery FeedbackApr 18, 2026
Product was available, shipped and received quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Joey
Site Experience FeedbackApr 15, 2026
Navigating the websit was easy. I made my order in less than 5 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy M.
Site Experience FeedbackApr 13, 2026
Can't understand why I saw two different totals: $138 and $130!!! I love the products but tried to ck.. out the discrepancy in the 2 different totals. Was the difference due to using PayPal/ credit card?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackApr 12, 2026
I always receive my order quickly
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
JJ
Post-Delivery FeedbackApr 11, 2026
I love these products. I especially love curl memory. I've never tried anything g that works like this product. I use it every day and love what it does for my curls.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
purias
Site Experience FeedbackApr 11, 2026
I love this site. I have been purchasing for years. I like that they offer Shop pay the only thing I don't like is that they only offer on single orders instead of being able to purchase multiple items and apply the payment plan. I don't have much money right now so I decided to purchase a travel kit to get me by.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackApr 9, 2026
I’ve ordered many times from Natural Beauty Group and always excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mama G
Site Experience FeedbackApr 5, 2026
Very good. I like the layout and the ease of ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MindyMB
Site Experience FeedbackApr 4, 2026
I had no problems.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackApr 1, 2026
Fairy easy.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kimmi
Site Experience FeedbackApr 1, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10