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Natural Beauty Group Reviews - 324 Reviews - 9.3/10

Jan 8, 2025
Natural Beauty Group's primary goal is to offer customers unsurpassed service along with the best products, guaranteed prices, secure order processing, and fast delivery. Their dedication to providing top-notch quality products and expert advice makes them the perfect destination for all your natural skincare needs.

Natural Beauty Group Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.3 /10
Product Selection9.5 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%85%

Neutral

14%13%

Negative

1%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Natural Beauty Group

Showing 1 - 20 of 324

Nancyjo

Site Experience Feedback

Jan 05, 2025

No complaints

SpaGirl

Site Experience Feedback

Jan 05, 2025

I’ve used them for years. I don’t trust other shipping companies that may trade out products inside containers. They are the real deal.

Hockey puck

Site Experience Feedback

Jan 05, 2025

Good

Online Shopper

Site Experience Feedback

Jan 04, 2025

I order by phone always

Neeko

Site Experience Feedback

Jan 03, 2025

Easy.

ShoppingMiMi

Site Experience Feedback

Jan 02, 2025

Easily maneuvered website. Shade variations demonstrated clearly

Gigi5

Site Experience Feedback

Jan 02, 2025

It would have been nice to have a first time customer code/ coupon.

Carolyn

Site Experience Feedback

Dec 31, 2024

I am highly satisfied with my experience today! I usually order Eminence products only and this is the first time I ordered through the "Natural Beauty Group". I am pleased to have been introduced to the new brands and products. Also, thank you for supporting teachers, we are often overlooked.

Liz

Site Experience Feedback

Dec 30, 2024

It was a good interaction.

JLEAD

Site Experience Feedback

Dec 12, 2024

It was very easy to find and use.

Meglieb

Site Experience Feedback

Dec 29, 2024

A little expensive but I hope it is good quality

Ashley

Site Experience Feedback

Dec 28, 2024

It was my first time on here, but it was very easy to find what I needed and the check out was easy as well! Will use this website again

Erin

Site Experience Feedback

Dec 28, 2024

Website is decent - finding items in cart to view can be a bit tricky. I only buy Eminence products, so trying to narrow down their items that I like is somewhat cumbersome. I want to be able to view all anti-aging products, not just for a specific area/zone of concern.

Online Shopper

Site Experience Feedback

Dec 05, 2024

Quick and easy!

l

Site Experience Feedback

Dec 15, 2024

positive experience in all ways!!


Post-Delivery Feedback

Dec 25, 2024

I am very happy with everything about this order. Thank you!!

Online Shopper

Site Experience Feedback

Dec 21, 2024

How to redeem rewards are entirely unclear on site.

Barb

Site Experience Feedback

Dec 21, 2024

Easy to navigate

Principessa

Site Experience Feedback

Dec 16, 2024

I found it to be fairly straightforward. However, when I clicked on my cart I noticed that my order reflected two pencils instead of the one I ordered. It was easy enough to correct.

EJ

Site Experience Feedback

Dec 15, 2024

would have liked to specify what samples you would send

Online Shopper

Site Experience Feedback

Dec 09, 2024

positive experience all around!! Thank you!!


Post-Delivery Feedback

Dec 15, 2024

A very positive experience in all aspects!!