Natural Beauty Group Customer Reviews
Natural Beauty Group holds a 9.6/10 overall rating and 75 verified post-delivery reviews on Bizrate.
Natural Beauty Group Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsRecent Reviews for Natural Beauty Group
Showing 1 - 50 of 174
Sandy
Post-Delivery FeedbackOct 14, 2026
I was looking for something for my dry skin. I first thoght f checking emineince products. I check the reviews found someone my age to see what she said. I ordered it right away. Put a little on my face right away. It felt great on my face. Love the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 14, 2026
It was pretty easy - thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elliesmom
Post-Delivery FeedbackOct 13, 2026
I have been a customer for over 10 years, and I have always been pleased with my purchases! All of the products smell so good, but not overwhelming. I love that I get to choose samples. I always get a persoanlized handwritten note on each receipt. And sometimes they throw in a piece of chocolate!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
CB
Post-Delivery FeedbackOct 11, 2026
NBG has been in the business of selling genuine Eminence Products for a long time. For the first time I also ordered a product from Innersense. Both are premier products and I appreciate being able to trust that I am getting the product I am paying for, not a substitute or a watered down version. I usually order 2 products at a time so I don't pay postage.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mary
Post-Delivery FeedbackOct 7, 2026
I have been using their products for several years. yes, I have and would recommend them to friends and family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Bear
Site Experience FeedbackOct 7, 2026
Easy, Easy, Easy! Time is so important and this whole process was a delight. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JT
Site Experience FeedbackOct 6, 2026
Always great! Very informational and user friendly!! The price of my preferred product (Eminence)always makes me pause for a moment, but ultimately I pick the items I can afford and place my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betzy
Site Experience FeedbackOct 5, 2026
I’m very satisfied with the products and the overall experience. The pricing is a make or break factors at times, and definitely a factor I mention when recommending. I don’t like the experience of hearing about a lovely product I’d want to try and then visiting the site only to find out it’s outside of my budget. Otherwise, I’ll be coming back for more as needed! Thank you for wonderful products!
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 2, 2026
It was good overall. Although it took quite a few clicks to zero in and hold/keep the Eminence Organics page up. That's never happened before. And the search function for EO's products was not as quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
darkling
Site Experience FeedbackOct 2, 2026
Ordering is always easy and shipping is quick. Customer service is attentive and timely. I wish every company ran like this one. Can get items I can’t find in shops.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stevie
Site Experience FeedbackOct 1, 2026
I first purchased one of your products via Amazon and did not care of the scent. I ended up calling and talking to one of your terrific representatives who talked me through the products and we selected one he thought I would like. I loved it and am now re-ordering that product. I appreciate the opportunity to receive a few samples. My best suggestion is that you make some of your products in travel sizes -- I travel and it would be helpful but also it is a nice way to truly test out a new product....or consider making your samples a bit larger?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 1, 2026
I ordered Jane Iredale Enlighten Plus. Since this was my first order, I selected #2 which turned out to be too dark. I called to order a lighter shade and asked for a discount since I won’t use the #2 shade. I was hoping for a 50 percent discount but the representative stated he could only offer a 15 percent discount. So I opted not to buy the concealer. I did not feel supported by the customer service.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Annie
Site Experience FeedbackSep 30, 2026
Been ordering from you for years and have always been happy with my purchases and the extremely fast service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LS
Post-Delivery FeedbackSep 28, 2026
Great visit as usual. Love your products. Easy to navigate site had all my needed products and delivered in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
RS
Site Experience FeedbackSep 26, 2026
I bought the Irish seawwed bath for my wife and she loved it so much that I'm back for more!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hunter S
Post-Delivery FeedbackSep 25, 2026
They had all the samples I was (generally) looking for, the website was easy to navigate, the prices were reasonable, and the overall experience was shockingly pleasant. If I want to purchase any samples in the future, I will definitely be returning to this site.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
LS
Site Experience FeedbackSep 20, 2026
Love Natural Beauty great products, exceptional web site thank you one and all !!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Post-Delivery FeedbackSep 17, 2026
I love all the products I order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Hunter S
Site Experience FeedbackSep 17, 2026
I'm SHOCKED, frankly, at how efficient, useful, and intuitive this website is. I was prepared for the worst, but it wasn't laggy, I always knew where to look for what I was looking for, and everything worked as it should. Great job with this site, I will definitely use it again in the future! You also have a great selection and great prices for the samples. I've been looking for Eminence samples for YEARS, because I'm hesitant to shell out money for a product I haven't tried before. You're a lifesaver!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 16, 2026
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nash
Site Experience FeedbackSep 16, 2026
I have been a customer for decades now and will continue to order Eminence products (and other stuff!) through Natural Beauty Group. I did notice a "bad actor" of another website that is posing as you guys. I knew it wasn't the right site as it didn't have my order history.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 11, 2026
I really don’t like spending my time on products I order. Sorry
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
bonnie
Site Experience FeedbackSep 10, 2026
very informative
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Happy
Site Experience FeedbackSep 8, 2026
Easy to navigate website. Love the coupons and offers, free shipping. Love eminence
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jay
Site Experience FeedbackSep 7, 2026
I would have purchased from my local spa. Online was just easier this time. i am upset that I couldn't use coupon code CITRUSLIP with. this order. If I was thinking I would have tired for hte head band
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
D
Site Experience FeedbackSep 5, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 4, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Riri
Site Experience FeedbackSep 3, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Peggy
Site Experience FeedbackSep 3, 2026
It was quite easy. However, I wanted two different orders in the same package but didn’t know how to do it. I appreciate the use of recycled materials.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tia
Site Experience FeedbackSep 3, 2026
I appreciated being able to choose some free samples!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Discount comment
Site Experience FeedbackSep 1, 2026
I received an email ad about a product. When I clicked the email ad it took me right to the product. Generally, I do not like the bundle sales offers, I prefer the old system of offering sales on individual items, or a holiday/birthday general discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lauren
Site Experience FeedbackAug 31, 2026
The website is always easy to navigate. I don't really appreciate that a discount is offered to recurring purchases only to have to pay for shipping insurance, packing materials, etc. It defeats the purpose and I may as well go to the store to buy it.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dg
Post-Delivery FeedbackAug 31, 2026
I can highly recommend Natural Beauty Group for options and speed of delivery. The sample was a nice touch also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Geri
Site Experience FeedbackAug 27, 2026
Difficult to apply promotional gift.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AK2TN Shelly
Post-Delivery FeedbackAug 27, 2026
I use the Emminence products through the Natural Beauty group. The products are amazing, with all natural ingredients. As a mature woman myself, I highly recommend these products! Oh, the customer service and personal service you receive is the best!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 24, 2026
I was pleased with product itself. But I paid extra for faster shipping via Fedex. I rcvd texts re expected delivery time on date that item should have been delivered and waited at home for delivery that day. It never arrived as promised.Finally arrived 24 hours later - next day. Not happy with delivery service.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
Cpap
Post-Delivery FeedbackAug 23, 2026
I ordered products that I could take traveling
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Essie E
Site Experience FeedbackAug 23, 2026
Very easy checkout experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dg
Site Experience FeedbackAug 23, 2026
I have always ordered Golden Glow and this time I wanted to step a shade darker. It was so hard to figure out which shade would be one step darker, so I guessed. The the order kept defaulting to Golden Glow. I think I finally got it right. I will know when I receive the order.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nyla
Site Experience FeedbackAug 21, 2026
I love all of the promotions Natural Beauty Group offers, and they have the best rewards program!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pandaberrybaby
Site Experience FeedbackAug 19, 2026
Always an easy experience navigating the website. Love the suggested suggestions. Just love this place for my favorite products !
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Carol
Site Experience FeedbackAug 19, 2026
I enjoy the variety of options and easy checkout with Apple Pay!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LS
Post-Delivery FeedbackAug 18, 2026
Easy to navigate web site, great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
AK2TNShelly
Site Experience FeedbackAug 16, 2026
I used to struggle using the website all the time, but it has evolved, and as long as I use a full screen computer it works just fine. Now I can easily find the sample list which I love picking out and appreciate so much! I use them for travel so I don't have to bring all my bottles or vessels... so much easier. Also your customer service is the best. Love the personal notes, like Happy Birthday Michele, when I use my birthday discount. I still have that note on my bathroom mirror as a reminder of your personal touch.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Precious
Site Experience FeedbackAug 13, 2026
Easy to order since I order often
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
meg
Site Experience FeedbackAug 12, 2026
The website drop down selection is sometimes tricky to use. It moves fast and if you aren't using a mouse it can be difficult to scroll over to a selection. This is a minor issue. The products sold are all high quality and there's a great selection. Shipping process is fast and easy. I do wish that we could select two samples. I've been using these items for awhile and love them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LS
Site Experience FeedbackAug 12, 2026
For the most part all was favorable some checkout problems but worked them out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CurlsGoneWild
Site Experience FeedbackAug 12, 2026
I visited several sites to find a deal on Innersense Air Dry Styling Cream. I found it at Natural Beauty Group!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shyla
Post-Delivery FeedbackAug 9, 2026
I will probably order again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Eve
Post-Delivery FeedbackAug 8, 2026
I have been a member of the beauty group for years. I love the products. I first found out about the products went I went to get a facial. I started using Emininence after getting a professional facial.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 7
