Natural Beauty Group Reviews - 324 Reviews - 9.3/10
Natural Beauty Group Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 85% |
Neutral | 14% | 13% |
Negative | 1% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Natural Beauty Group
Showing 1 - 20 of 324
Nancyjo
Site Experience Feedback
Jan 05, 2025
No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SpaGirl
Site Experience Feedback
Jan 05, 2025
I’ve used them for years. I don’t trust other shipping companies that may trade out products inside containers. They are the real deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hockey puck
Site Experience Feedback
Jan 05, 2025
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
I order by phone always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Neeko
Site Experience Feedback
Jan 03, 2025
Easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ShoppingMiMi
Site Experience Feedback
Jan 02, 2025
Easily maneuvered website. Shade variations demonstrated clearly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Gigi5
Site Experience Feedback
Jan 02, 2025
It would have been nice to have a first time customer code/ coupon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carolyn
Site Experience Feedback
Dec 31, 2024
I am highly satisfied with my experience today! I usually order Eminence products only and this is the first time I ordered through the "Natural Beauty Group". I am pleased to have been introduced to the new brands and products. Also, thank you for supporting teachers, we are often overlooked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Dec 30, 2024
It was a good interaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JLEAD
Site Experience Feedback
Dec 12, 2024
It was very easy to find and use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Meglieb
Site Experience Feedback
Dec 29, 2024
A little expensive but I hope it is good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ashley
Site Experience Feedback
Dec 28, 2024
It was my first time on here, but it was very easy to find what I needed and the check out was easy as well! Will use this website again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erin
Site Experience Feedback
Dec 28, 2024
Website is decent - finding items in cart to view can be a bit tricky. I only buy Eminence products, so trying to narrow down their items that I like is somewhat cumbersome. I want to be able to view all anti-aging products, not just for a specific area/zone of concern.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 05, 2024
Quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
l
Site Experience Feedback
Dec 15, 2024
positive experience in all ways!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
l
Post-Delivery Feedback
Dec 25, 2024
I am very happy with everything about this order. Thank you!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 21, 2024
How to redeem rewards are entirely unclear on site.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Barb
Site Experience Feedback
Dec 21, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Principessa
Site Experience Feedback
Dec 16, 2024
I found it to be fairly straightforward. However, when I clicked on my cart I noticed that my order reflected two pencils instead of the one I ordered. It was easy enough to correct.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
EJ
Site Experience Feedback
Dec 15, 2024
would have liked to specify what samples you would send
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 09, 2024
positive experience all around!! Thank you!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 15, 2024
A very positive experience in all aspects!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »