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Natural Beauty Group Customer Reviews

Natural Beauty Group holds a 9.6/10 overall rating and 74 verified post-delivery reviews on Bizrate.

Natural Beauty Group logo
Certified
Most Current Certification:
Oct 23, 2026
Natural Beauty Group's primary goal is to offer customers unsurpassed service along with the best products, guaranteed prices, secure order processing, and fast delivery. Their dedication to providing top-notch quality products and expert advice makes them the perfect destination for all your natural skincare needs.

Natural Beauty Group Rating

Customer Certified
Certified

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Post-Delivery Feedback - 74 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

10out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

93%96%
Neutral rating icon

Neutral

4%0%
Negative rating icon

Negative

4%4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 100 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%80%
Neutral rating icon

Neutral

13%20%
Negative rating icon

Negative

3%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Natural Beauty Group

Showing 1 - 50 of 174

  • Online Shopper

    Post-Delivery Feedback

    Oct 22, 2026

    The website was easy to navaigate and I loved the high end products. Speficially, I purchased Eminence Organics.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 22, 2026

    i love the products, shipping was fast, and because of the free samples i have told multiple other people to buy from here

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Carita

    Site Experience Feedback

    Oct 18, 2026

    I had a good experience.. I like the products. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rubylips

    Site Experience Feedback

    Oct 18, 2026

    Love this site. I just wish the bundle pricing would auto populate because I forgot to add it to my purchase today.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sandy

    Post-Delivery Feedback

    Oct 14, 2026

    I was looking for something for my dry skin. I first thoght f checking emineince products. I check the reviews found someone my age to see what she said. I ordered it right away. Put a little on my face right away. It felt great on my face. Love the product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 14, 2026

    It was pretty easy - thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Elliesmom

    Post-Delivery Feedback

    Oct 13, 2026

    I have been a customer for over 10 years, and I have always been pleased with my purchases! All of the products smell so good, but not overwhelming. I love that I get to choose samples. I always get a persoanlized handwritten note on each receipt. And sometimes they throw in a piece of chocolate!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • CB

    Post-Delivery Feedback

    Oct 11, 2026

    NBG has been in the business of selling genuine Eminence Products for a long time. For the first time I also ordered a product from Innersense. Both are premier products and I appreciate being able to trust that I am getting the product I am paying for, not a substitute or a watered down version. I usually order 2 products at a time so I don't pay postage.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mary

    Post-Delivery Feedback

    Oct 7, 2026

    I have been using their products for several years. yes, I have and would recommend them to friends and family.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bear

    Site Experience Feedback

    Oct 7, 2026

    Easy, Easy, Easy! Time is so important and this whole process was a delight. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JT

    Site Experience Feedback

    Oct 6, 2026

    Always great! Very informational and user friendly!! The price of my preferred product (Eminence)always makes me pause for a moment, but ultimately I pick the items I can afford and place my order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Betzy

    Site Experience Feedback

    Oct 5, 2026

    I’m very satisfied with the products and the overall experience. The pricing is a make or break factors at times, and definitely a factor I mention when recommending. I don’t like the experience of hearing about a lovely product I’d want to try and then visiting the site only to find out it’s outside of my budget. Otherwise, I’ll be coming back for more as needed! Thank you for wonderful products!

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 2, 2026

    It was good overall. Although it took quite a few clicks to zero in and hold/keep the Eminence Organics page up. That's never happened before. And the search function for EO's products was not as quick.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • darkling

    Site Experience Feedback

    Oct 2, 2026

    Ordering is always easy and shipping is quick. Customer service is attentive and timely. I wish every company ran like this one. Can get items I can’t find in shops.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Stevie

    Site Experience Feedback

    Oct 1, 2026

    I first purchased one of your products via Amazon and did not care of the scent. I ended up calling and talking to one of your terrific representatives who talked me through the products and we selected one he thought I would like. I loved it and am now re-ordering that product. I appreciate the opportunity to receive a few samples. My best suggestion is that you make some of your products in travel sizes -- I travel and it would be helpful but also it is a nice way to truly test out a new product....or consider making your samples a bit larger?

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 1, 2026

    I ordered Jane Iredale Enlighten Plus. Since this was my first order, I selected #2 which turned out to be too dark. I called to order a lighter shade and asked for a discount since I won’t use the #2 shade. I was hoping for a 50 percent discount but the representative stated he could only offer a 15 percent discount. So I opted not to buy the concealer. I did not feel supported by the customer service.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • Annie

    Site Experience Feedback

    Sep 30, 2026

    Been ordering from you for years and have always been happy with my purchases and the extremely fast service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LS

    Post-Delivery Feedback

    Sep 28, 2026

    Great visit as usual. Love your products. Easy to navigate site had all my needed products and delivered in a timely manner.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • RS

    Site Experience Feedback

    Sep 26, 2026

    I bought the Irish seawwed bath for my wife and she loved it so much that I'm back for more!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Hunter S

    Post-Delivery Feedback

    Sep 25, 2026

    They had all the samples I was (generally) looking for, the website was easy to navigate, the prices were reasonable, and the overall experience was shockingly pleasant. If I want to purchase any samples in the future, I will definitely be returning to this site.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • LS

    Site Experience Feedback

    Sep 20, 2026

    Love Natural Beauty great products, exceptional web site thank you one and all !!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kate

    Post-Delivery Feedback

    Sep 17, 2026

    I love all the products I order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Hunter S

    Site Experience Feedback

    Sep 17, 2026

    I'm SHOCKED, frankly, at how efficient, useful, and intuitive this website is. I was prepared for the worst, but it wasn't laggy, I always knew where to look for what I was looking for, and everything worked as it should. Great job with this site, I will definitely use it again in the future! You also have a great selection and great prices for the samples. I've been looking for Eminence samples for YEARS, because I'm hesitant to shell out money for a product I haven't tried before. You're a lifesaver!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 16, 2026

    GOOD

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nash

    Site Experience Feedback

    Sep 16, 2026

    I have been a customer for decades now and will continue to order Eminence products (and other stuff!) through Natural Beauty Group. I did notice a "bad actor" of another website that is posing as you guys. I knew it wasn't the right site as it didn't have my order history.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 11, 2026

    I really don’t like spending my time on products I order. Sorry

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • bonnie

    Site Experience Feedback

    Sep 10, 2026

    very informative

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Happy

    Site Experience Feedback

    Sep 8, 2026

    Easy to navigate website. Love the coupons and offers, free shipping. Love eminence

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • jay

    Site Experience Feedback

    Sep 7, 2026

    I would have purchased from my local spa. Online was just easier this time. i am upset that I couldn't use coupon code CITRUSLIP with. this order. If I was thinking I would have tired for hte head band

    • Overall Rating: 6
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • D

    Site Experience Feedback

    Sep 5, 2026

    n/a

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 4, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Riri

    Site Experience Feedback

    Sep 3, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Peggy

    Site Experience Feedback

    Sep 3, 2026

    It was quite easy. However, I wanted two different orders in the same package but didn’t know how to do it. I appreciate the use of recycled materials.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tia

    Site Experience Feedback

    Sep 3, 2026

    I appreciated being able to choose some free samples!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Discount comment

    Site Experience Feedback

    Sep 1, 2026

    I received an email ad about a product. When I clicked the email ad it took me right to the product. Generally, I do not like the bundle sales offers, I prefer the old system of offering sales on individual items, or a holiday/birthday general discount.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lauren

    Site Experience Feedback

    Aug 31, 2026

    The website is always easy to navigate. I don't really appreciate that a discount is offered to recurring purchases only to have to pay for shipping insurance, packing materials, etc. It defeats the purpose and I may as well go to the store to buy it.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • dg

    Post-Delivery Feedback

    Aug 31, 2026

    I can highly recommend Natural Beauty Group for options and speed of delivery. The sample was a nice touch also.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Geri

    Site Experience Feedback

    Aug 27, 2026

    Difficult to apply promotional gift.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AK2TN Shelly

    Post-Delivery Feedback

    Aug 27, 2026

    I use the Emminence products through the Natural Beauty group. The products are amazing, with all natural ingredients. As a mature woman myself, I highly recommend these products! Oh, the customer service and personal service you receive is the best!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 24, 2026

    I was pleased with product itself. But I paid extra for faster shipping via Fedex. I rcvd texts re expected delivery time on date that item should have been delivered and waited at home for delivery that day. It never arrived as promised.Finally arrived 24 hours later - next day. Not happy with delivery service.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Cpap

    Post-Delivery Feedback

    Aug 23, 2026

    I ordered products that I could take traveling

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Essie E

    Site Experience Feedback

    Aug 23, 2026

    Very easy checkout experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • dg

    Site Experience Feedback

    Aug 23, 2026

    I have always ordered Golden Glow and this time I wanted to step a shade darker. It was so hard to figure out which shade would be one step darker, so I guessed. The the order kept defaulting to Golden Glow. I think I finally got it right. I will know when I receive the order.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nyla

    Site Experience Feedback

    Aug 21, 2026

    I love all of the promotions Natural Beauty Group offers, and they have the best rewards program!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pandaberrybaby

    Site Experience Feedback

    Aug 19, 2026

    Always an easy experience navigating the website. Love the suggested suggestions. Just love this place for my favorite products !

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Carol

    Site Experience Feedback

    Aug 19, 2026

    I enjoy the variety of options and easy checkout with Apple Pay!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LS

    Post-Delivery Feedback

    Aug 18, 2026

    Easy to navigate web site, great products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • AK2TNShelly

    Site Experience Feedback

    Aug 16, 2026

    I used to struggle using the website all the time, but it has evolved, and as long as I use a full screen computer it works just fine. Now I can easily find the sample list which I love picking out and appreciate so much! I use them for travel so I don't have to bring all my bottles or vessels... so much easier. Also your customer service is the best. Love the personal notes, like Happy Birthday Michele, when I use my birthday discount. I still have that note on my bathroom mirror as a reminder of your personal touch.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Precious

    Site Experience Feedback

    Aug 13, 2026

    Easy to order since I order often

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • meg

    Site Experience Feedback

    Aug 12, 2026

    The website drop down selection is sometimes tricky to use. It moves fast and if you aren't using a mouse it can be difficult to scroll over to a selection. This is a minor issue. The products sold are all high quality and there's a great selection. Shipping process is fast and easy. I do wish that we could select two samples. I've been using these items for awhile and love them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »