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Mowers at jacks Customer Reviews

Mowers at jacks holds a 9/10 overall rating and 75 verified post-delivery reviews on Bizrate.

Mowers at jacks logo
Certified
Most Current Certification:
Nov 2, 2026
Mowers at Jacks is not new to the lawn mower and outdoor power equipment business. They are actually the new face of the business Jacks Small Engines has been providing for years. They continue to do business selling lawn mowers, parts, and accessories. Their experience selling and servicing walk behind, riding, and zero turn mowers gives them a leg up on the competition. Mowers at Jacks also has The Jacks Advantage where they provide Free Tech Support for the life of your lawn mower and power equipment, and Free Freight Shipping to the lower 48 states (excludes Gravely log splitters, Honda commercial mowers, Honda mid tine tillers, and Honda rear tine tillers - In-Store pick up or local availability only). Their service is why Mowers at Jacks is the place you can count on when you need a lawn mower or any other lawn equipment, because they are always here to support your purchase, if and when you need them.

Mowers at jacks Rating

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Post-Delivery Feedback - 75 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%40%
Neutral rating icon

Neutral

8%40%
Negative rating icon

Negative

8%20%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 352 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

82%82%
Neutral rating icon

Neutral

13%11%
Negative rating icon

Negative

4%7%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Mowers at jacks

Showing 1 - 50 of 427

  • Toolg GuyTroy

    Site Experience Feedback

    Nov 1, 2026

    Good experience. Quick and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Chris

    Site Experience Feedback

    Nov 1, 2026

    The website posted free shipping but that was not included in the invoice. I selected "no for lift gate service and I shouldn't be charged the $50 fee.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chris

    Site Experience Feedback

    Oct 31, 2026

    Great service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mower leaf catcher

    Post-Delivery Feedback

    Oct 27, 2026

    I ordered the part on 5 Oct and did not rcvd any updates until I called. It turned out that the item would not be available until Dec - after being told it usually takes 5-15 days. Bottom line - I ended up cancelling the order.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 3
    Full ratings for this review »
  • Chief

    Site Experience Feedback

    Oct 26, 2026

    Good price and easy to order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ray

    Site Experience Feedback

    Oct 24, 2026

    The good reviews helped me decide to buy from you.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Besty

    Site Experience Feedback

    Oct 24, 2026

    ok

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 22, 2026

    Box was torn open and partially crushed. Hardware bag was cut open, and all hardware was loose in the box. 2 nuts, 1 bolt, and a cotter pin were missing. Rather than contact customer service and wait for delivery I bought new ones at the local hardware store. Shipping was three days later than carrier said it would be. Was delayed twice for unknown reasons.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 22, 2026

    all ok

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 22, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Noneck

    Post-Delivery Feedback

    Oct 21, 2026

    Item arrived in good condition with no missing hardware and was very high quality being OEM Toro parts. Everything in kit fit very well and installation on my mower was very straightforward.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • JS

    Site Experience Feedback

    Oct 20, 2026

    It was a good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ryan

    Site Experience Feedback

    Oct 19, 2026

    Had a flawless experience. Easy to find item.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rick

    Site Experience Feedback

    Oct 19, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dawson

    Site Experience Feedback

    Oct 18, 2026

    Its quick and simple.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ryan

    Site Experience Feedback

    Oct 13, 2026

    Quality products decent pricing

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 12, 2026

    Jacks is the best online to work with fast shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nope

    Site Experience Feedback

    Oct 12, 2026

    Easy to order. Now we will see about delivery and use.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • 610dragon

    Site Experience Feedback

    Oct 10, 2026

    Best price online

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • N

    Site Experience Feedback

    Oct 9, 2026

    N

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Oct 9, 2026

    Very easy experience, the site is well laid out and user friendly. The prices beat all others.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Layne

    Site Experience Feedback

    Oct 8, 2026

    Jacks had the equipment I wanted with less problems ordering and paying.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • JackB

    Site Experience Feedback

    Oct 7, 2026

    Perfect!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BJanks

    Post-Delivery Feedback

    Oct 7, 2026

    I saw a wood splitter I liked. They delivered it for free and it was an awesome experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nando

    Site Experience Feedback

    Oct 6, 2026

    So far so good. It's all about receiving the product. Don't know yet.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Ataylor

    Site Experience Feedback

    Oct 6, 2026

    Easy website on mobile devices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Smiley!

    Site Experience Feedback

    Oct 6, 2026

    I was very pleased with my overall experience!.. The website was very easy to navigate through & it was very informative so thank you for the experience!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • J&J

    Post-Delivery Feedback

    Oct 6, 2026

    The Billy goat performs as I hoped it would. It's a little hard to start as the starting rope is located in front of the bag. Starting fluid makes it easier as you are turning a heavy rotating mass. Overall quite happy with my purchase.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Satisfied Customer

    Site Experience Feedback

    Oct 6, 2026

    Always happy to buy from Jacks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lanre

    Site Experience Feedback

    Oct 5, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DeBo

    Site Experience Feedback

    Oct 4, 2026

    Good experience and pricing. I’d recommend and will be using again in the future.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Oct 4, 2026

    Awesome

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Noneck

    Site Experience Feedback

    Oct 4, 2026

    Best price anywhere for the bagger. I have had good experiences with Jacks in the past for parts for my Northern 37 ton log splitter.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sergiob

    Site Experience Feedback

    Oct 4, 2026

    I was looking for a bagger for my zero turn and I liked the price of it ,everyone else wanted like $800

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RJ

    Site Experience Feedback

    Oct 3, 2026

    My first order ever but a great experience. Thanks guys keep up the great work.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Topher

    Site Experience Feedback

    Oct 1, 2026

    Hope i receive my tool

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mower802

    Site Experience Feedback

    Sep 29, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • andy

    Site Experience Feedback

    Sep 28, 2026

    Like it easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JS in Hixson, TN

    Site Experience Feedback

    Sep 28, 2026

    excellent product detail, attachments also!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nelson

    Site Experience Feedback

    Sep 28, 2026

    none

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • ken

    Site Experience Feedback

    Sep 26, 2026

    good products, well presents and priced right

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DAVID Ez

    Post-Delivery Feedback

    Sep 26, 2026

    Quick and easy and shipping charge wasn't expensive.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 25, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • sngdanten

    Site Experience Feedback

    Sep 25, 2026

    I was only a bit hung up on the liftgate service, but I spoke to a representative Ms Demo and she assured me that they would still deliver the item and I could pull it off the truck.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • bmpc

    Site Experience Feedback

    Sep 23, 2026

    Good website. Could have been a little more upfront with tail lift service. I think that is a little nickel and dime charge

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 21, 2026

    Always good service at Jacks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • BJanks

    Site Experience Feedback

    Sep 20, 2026

    Website is easy to interact with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • bert

    Site Experience Feedback

    Sep 20, 2026

    no problems so far. wasnot able to accept my visa card for some reason

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • ForestsDad

    Site Experience Feedback

    Sep 20, 2026

    Your website needs to be updated now that Mowers is under Northern Tools umbrella. Images won't load. You could easily cross sell but are missing this opportunity. Also why don't you give customers option to purchase cover with grill ? No accessories = lost $ when I have to go elsewhere. Nice BBB up front.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Homer

    Site Experience Feedback

    Sep 19, 2026

    Enjoyed website and ordering process. Also liked system id checks for security.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Mowers at jacks Customer Reviews | Verified Customer Reviews at Bizrate Surveys