Mowers at jacks Reviews - 93 Post-Delivery Reviews - 8.6/10

Most Current Certification:

Dec 16, 2025

Mowers at Jacks is not new to the lawn mower and outdoor power equipment business. They are actually the new face of the business Jacks Small Engines has been providing for years. They continue to do business selling lawn mowers, parts, and accessories. Their experience selling and servicing walk behind, riding, and zero turn mowers gives them a leg up on the competition. Mowers at Jacks also has The Jacks Advantage where they provide Free Tech Support for the life of your lawn mower and power equipment, and Free Freight Shipping to the lower 48 states (excludes Gravely log splitters, Honda commercial mowers, Honda mid tine tillers, and Honda rear tine tillers - In-Store pick up or local availability only). Their service is why Mowers at Jacks is the place you can count on when you need a lawn mower or any other lawn equipment, because they are always here to support your purchase, if and when you need them.

Mowers at jacks Rating

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Post-Delivery Feedback - 93 Reviews

Overall Satisfaction:

8.6out of 10

Would Shop Here Again:

8.5out of 10

Likelihood To Recommend:

8.9out of 10

Overall Rating	Past 3 Months	Past Month
Positive	70%	76%
Neutral	15%	18%
Negative	15%	6%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 425 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall Rating	Past 3 Months	Past Month
Positive	85%	90%
Neutral	13%	8%
Negative	2%	2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

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