LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 842 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 94% |
 Neutral | 4% | 5% |
 Negative | 2% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 89% |
Neutral | 8% | 9% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 8,030
Emmieann13
Site Experience FeedbackSep 23, 2026
So easy to check out 10/10 recommend just wish they carried a few other brands!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
No hassle shopping experience
Site Experience FeedbackSep 23, 2026
Well-designed website with easy-to-find and read product reviews. The product comparison functionality is great. I love that shipping is included when you subscribe. Subscribing is a no-brainer when you find that this site carries the products you already use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 23, 2026
Easy to use and I found a discount code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Excellent site
Site Experience FeedbackSep 23, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miamidan
Site Experience FeedbackSep 23, 2026
It took me a while to find a product that was looking for, but my wife found it right away, so that was my bed if you have detailed information what each product does that would be great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dysan
Site Experience FeedbackSep 23, 2026
Great interaction. Price is perfect! Love the discount code. Try to support small business v. Amazon. Have been a customer for years!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buena en todo
Site Experience FeedbackSep 23, 2026
Muy bueno
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 23, 2026
Get a few too many emails but they always remember me when i need product. I rely on the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Bridgette
Site Experience FeedbackSep 23, 2026
The check out experience checked off all my boxes, e.g. being able to enter a separate billing address, being able to enter a promo coupon, accuracy at the review screen, a way to opt out of having my info shared, etc. These are all things that help make a person "trust" the entity they're using to shop. Thanks for keeping the shopper in mind in the design of your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 23, 2026
This is my first time to buy at LovelySkin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 23, 2026
Good website...user friendly
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Georgie
Site Experience FeedbackSep 23, 2026
I stopped taking because of expense, but started again. But was easy to re-up.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Di
Site Experience FeedbackSep 23, 2026
Fácil de manejar la pagina
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Laurie
Site Experience FeedbackSep 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Richard
Site Experience FeedbackSep 23, 2026
Pretty seamless
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Susie Q
Site Experience FeedbackSep 23, 2026
I love this company. Great selection and love the free sampkes
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jennyj
Site Experience FeedbackSep 23, 2026
Love quality of products and discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Site Experience FeedbackSep 23, 2026
I am pleased with how easy I can find the products that I prefer to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Post-Delivery FeedbackSep 23, 2026
Got my new Elta MD clear sunscreen . I usually sit the slightly tinted one but am looking forward to seeing how the sheer compares
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Abby
Post-Delivery FeedbackSep 22, 2026
Lovely Skin recommended this product to me and I love it! They sent me a free sample to try and I was able to tell in a few days that the product was helping the area around my eyes so I ordered a full size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 22, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 22, 2026
TRIED TO USE THE 15 PERCENT OFF CODE SENT TO ME... WOULD NOT ACCEPT IT BECAUSE I PURCHASED THE WRONG BRAND. DISAPPOINTED!!!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
jaz
Site Experience FeedbackSep 22, 2026
easy and no fluff, straight to the point shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackSep 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shany
Site Experience FeedbackSep 22, 2026
more sales
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
New to Skin care guy
Site Experience FeedbackSep 22, 2026
impartial currently first time purchase looking to see if this helps with my skin care needs
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
BCM
Site Experience FeedbackSep 22, 2026
Experience with LovelySkin was great. Website is very easy to manage. Love that I get free samples of products to try out which has led me to purchase the full size products. Checkout is very easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
karo
Site Experience FeedbackSep 22, 2026
My only issue with the website is I could not change my phone number when I checked out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Byrd
Site Experience FeedbackSep 22, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
s.jeanne
Site Experience FeedbackSep 22, 2026
Highlighted offer for free product with $ purchase was not immediately clear that my order would not qualify. gets hopes up and requires more money spent than initially implied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackSep 22, 2026
I was looking for Dermend Bruise Cream and had no problem finding it on their website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bunny
Site Experience FeedbackSep 22, 2026
Slow finding coupon and getting it to work
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Doce392
Site Experience FeedbackSep 22, 2026
Very good Love samples with order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ali55
Site Experience FeedbackSep 22, 2026
Great website, easy to use, found some great deals on my favorite brands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dottie
Site Experience FeedbackSep 22, 2026
Very easy to order and checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SaraR
Site Experience FeedbackSep 22, 2026
Best company ever!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 22, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JessieB
Site Experience FeedbackSep 22, 2026
LovelySkin is just such a reliably good shopping experience. I love that I can count on free fast shipping (like Amazon), I love knowing that I'm supporting what feels like a human run business (unlike Amazon), and it feels like the company is making such a good faith effort to give discounts and provide good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 22, 2026
Nothing bad always good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Felix
Site Experience FeedbackSep 22, 2026
Looking for a blue eyeliner and was pleased to finally find it on your site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suz
Post-Delivery FeedbackSep 22, 2026
I love shopping at lovely skin. The products are legit and shipping is fast. The free samples are always high quality and allow me to try product lines for my skin suitability before purchasing. I highly recommend lovely skin as a supplier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kitty
Site Experience FeedbackSep 22, 2026
Today, I ordered different products, and not the products that I have ordered in the past because the produces were not available, so I'll see if I like the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynner
Site Experience FeedbackSep 22, 2026
Great! I actually forgot about you and am so glad you popped up in my online search for this product. I will order from you again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cymp
Site Experience FeedbackSep 22, 2026
Love the product and free shipping. I will order the tinted moisturizer soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackSep 22, 2026
easy website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stacy
Site Experience FeedbackSep 22, 2026
I have been ordering from LovelySkin for over 20+years… I will continue to order because they have a wide variety of products, sales like 20% off, and I just love LovelySkin!😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 22, 2026
I've ordered from LovelySkin for well over 5 years. I am always please with their customer service, products, and delivery. I've never had any trouble with any of the orders I received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 22, 2026
Good experience l
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
CK
Site Experience FeedbackSep 22, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 22, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9