Pico
Site Experience FeedbackSep 8, 2026
I have shopped at other places like Lovely Skin previously but none of them have come close to Lovely Skin. Yes, the website is easy to use, etc but what is most impressive to me is that when you call, an actual person answers. I am 77 and I cannot tell you how much I appreciate that in this age of AI and whatever other computer setups are used. Customer Service representatives are knowledgeable and most helpful. The person I had last time was extaordinary! Also, Lovely Skin allows you to retun items twice within a year if they are not right for you and refunds are issued in store credits. I have used one line of products for decades but they are rather pricey so I recently tried two new less expensive lines. They did not work for me and I was able to return them with a store credit and went back to my "old faithful" brand. And the sample gifts and earned points are nice too. Lovely Skin is a wonderful, real, honest to goodness customer centered business. I cannot imagine any reason that I would go anywhere else. And again, as this survey wants to know, the website is very good. Thank you Lovely Skin.