LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 820 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 97% |
 Neutral | 4% | 3% |
 Negative | 2% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 90% |
Neutral | 7% | 8% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,861
Julie
Site Experience FeedbackSep 13, 2026
Easy to use as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
alilstormy
Site Experience FeedbackSep 13, 2026
Lovelyskin is easy to shop with, fast shipping, good samples
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vicki
Site Experience FeedbackSep 13, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jj
Site Experience FeedbackSep 13, 2026
Very nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lillauramac
Site Experience FeedbackSep 13, 2026
Good experience so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
annie
Site Experience FeedbackSep 13, 2026
Very easy to naviage
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Diann
Post-Delivery FeedbackSep 13, 2026
I ordered on line because it was a weekend. When I order by phone the associate is always helpful and pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
User-friendly website
Site Experience FeedbackSep 13, 2026
User friendly. Many ways to pay and I appreciated the 20% for signing up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mago
Site Experience FeedbackSep 13, 2026
It was very easy to order I would order again
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 13, 2026
always quick shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackSep 13, 2026
Great! Easy to navigate and find the items I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bklyn
Site Experience FeedbackSep 13, 2026
All Seems ok. This is my first time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jane
Site Experience FeedbackSep 13, 2026
The website was easy to find the product I was looking for. Check out was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KS
Site Experience FeedbackSep 13, 2026
Great
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Judy
Site Experience FeedbackSep 13, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great selection
Site Experience FeedbackSep 13, 2026
Website is very easy to use. I like that it always reminds me when I have rewards stored so that I can use those when I pay. I like their selection of products and they run a lot of good promotions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackSep 13, 2026
Love Lovely Skin! Recommend to everyone!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
904 flower girl
Site Experience FeedbackSep 13, 2026
Site easy to use. Very much appreciate money saving deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Site Experience FeedbackSep 13, 2026
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Easy and convenient transaction
Site Experience FeedbackSep 13, 2026
I ordered using my FSA account and appreciated how organized this section is, including notating which products required LMN.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M.H.
Post-Delivery FeedbackSep 13, 2026
Lovely Skin provides great products at better prices than many other similar companies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Joy
Site Experience FeedbackSep 13, 2026
I liked that my cart kept my choices until I returned, days later. It was easy to change my mind about free samples. I wish I was reminded about my subscription info bc I needed to change the CC on file. I will go back in to be.sure.that happened and delete the card that was replaced. Although it did look like you had a 2nd card on file as a back up I suppose.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
kcfab
Site Experience FeedbackSep 13, 2026
Like the website. Easy to navigate and nice range of products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Yarisc
Site Experience FeedbackSep 13, 2026
I love lovelyskin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MKS
Post-Delivery FeedbackSep 13, 2026
I shop LovelySkin frequently. Many brands and products are available and free, quick shipping is very much appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
CK
Site Experience FeedbackSep 13, 2026
I think your website is perfect. It is extremely easy and very quick to use. Kudos to those that created it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cynthia Perhaps
Post-Delivery FeedbackSep 13, 2026
Huge inventory of products, seems like every brand is represented, frequent sales & special offers push prices into unbeatable category!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Porter
Post-Delivery FeedbackSep 13, 2026
A good Derm Store alternative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Lovely skin user
Site Experience FeedbackSep 13, 2026
Always fantastic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babylon Babcia
Site Experience FeedbackSep 12, 2026
Overall a good experience although I wish you stocked NARS cosmetics
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Suzoz
Site Experience FeedbackSep 12, 2026
The website is easy yo use and efficient
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
skhb
Site Experience FeedbackSep 12, 2026
Great selection of products and prices. Site is very easy to navigate and contains comprehensive product information. Once of the best places to shop for my products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Reesibits
Post-Delivery FeedbackSep 12, 2026
Price was good and it was recommended by chatgpt
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Meredith
Site Experience FeedbackSep 12, 2026
It was very easy to use the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
happy girl
Site Experience FeedbackSep 12, 2026
this is the most DIFFICULT order I have done...why ? I just want to order one product from you...referred by DERM WAREHOUSE
- Overall Rating: 3
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Steph
Site Experience FeedbackSep 12, 2026
I always love shopping at LovelySkin! When I am looking at purchasing a new skincare product, I come to their site first. The value is great, shipping is fast, and I love the auto ship feature so I never run out of my products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lauren H
Site Experience FeedbackSep 12, 2026
I enjoy the discounts and high quality products
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
BC
Site Experience FeedbackSep 12, 2026
So far so good little pricey not enough sales or discounts available
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
ter
Site Experience FeedbackSep 12, 2026
I've been shopping at LovelySkin and love the ease of having all the products I enjoy available with a click. Thank you for having such an easy website to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stefc
Site Experience FeedbackSep 12, 2026
Love this site for beauty buys
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Cool!
Site Experience FeedbackSep 12, 2026
All is good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Luda
Site Experience FeedbackSep 12, 2026
Great , easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tosca
Site Experience FeedbackSep 12, 2026
All is very good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 12, 2026
I was trying to buy 2 different items, but wasn't able to add either of them to the cart because they had a minimum quantities required OR cart must be $25 or more. In the end, I had to add 3 of one of the products to meet the minimum quantity requirement, then add 1 of the other product, then go back to my cart and reduce the first 3 to just 1. My cart ended up being $25 exactly.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Megan
Site Experience FeedbackSep 12, 2026
Love the Revision products. Great quality and leaves my skin feeling clean, without stripping too many natural oils.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Post-Delivery FeedbackSep 12, 2026
Lovely Skin! I recommend to all!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kitty
Site Experience FeedbackSep 12, 2026
Like the way that one can compare things on your site. It's a great website. And, I've always been very pleased by the customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kylee
Site Experience FeedbackSep 12, 2026
Super easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Good Price!
Post-Delivery FeedbackSep 12, 2026
This product is now very expensive. I appreciate the price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A