LovelySkin Customer Reviews
LovelySkin holds a 9.7/10 overall rating and 888 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 96% | 95% |
 Neutral | 3% | 3% |
 Negative | 1% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 91% |
Neutral | 8% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 8,801
TacoTuestay.
Site Experience FeedbackOct 30, 2026
It's easy to find what I need and I can read the ingredients and how to use it plus I like the recommendations and prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ernie
Site Experience FeedbackOct 30, 2026
No complaints about this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mari
Post-Delivery FeedbackOct 30, 2026
I had been looking for this deodorant everywhere and couldn't find it anywhere until I came across this dermatology store. Honestly, I was so happy to finally find it in stock! The ordering process was super easy, and the shipping was incredibly fast. Everything arrived perfectly and exactly as expected. I'm definitely going to order from them again as soon as I run out. If you're searching for hard-to-find skincare or personal care products, I highly recommend checking them out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
pnwgirl
Site Experience FeedbackOct 30, 2026
Best price online. Appreciate free bundled shipping. LOve the free samples as its fun to try something new.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Everything went fine! Easy to use and liked the way information about the product was given and easy to locate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teri
Site Experience FeedbackOct 30, 2026
The website was easy to navigate and I was quickly able to locate the products needed. The checkout process was also very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
I did not want body oil when I bought Laliscious originally and had never used body oil. I had it, so I tried it, and it’s incredible. I feel terrible I made such an issue of it but I was in the market for face oil. I don’t see myself ever using a body oil aside from The Oil. But I fell in love with it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Veerod
Site Experience FeedbackOct 30, 2026
Easy to find what I was looking for and prices are competitive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BowBow
Site Experience FeedbackOct 30, 2026
Good experience, survey too long.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gigi
Site Experience FeedbackOct 30, 2026
No problems.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
iu
Site Experience FeedbackOct 30, 2026
It was good, fast, and I got a discount and promo items, fantastic!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Excellent experience. Clear instructions. Appreciate loyalty program and free shipping. Great pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KJ
Site Experience FeedbackOct 30, 2026
I always order my favorite lip product from this site and have had a pleasant experience every time! Shipping is fast and reliable and I appreciate the frequent sales that the site has.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
The website is very easy to find the articles and the information provided is very clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GG
Site Experience FeedbackOct 30, 2026
I've had a consistently great experience with LovelySkin. The website is easy to navigate, everything is organized well, and I appreciate the variety of professional skincare brands and products available. I also enjoy browsing the product details and finding the products I need. Overall, the shopping experience is smooth, convenient, and enjoyable, and I've always been happy with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wandalee
Site Experience FeedbackOct 30, 2026
very good! had to phone c/s for assistsnce quick reaponse with a teal person! five stars!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glenda
Site Experience FeedbackOct 30, 2026
Excellent experiance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Post-Delivery FeedbackOct 30, 2026
Since my initial order, I have ordered 2 of the items I was gifted samples for from LovelySkin. So glad to have found you and have a solid routine for facial care now. Kristin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tictac
Site Experience FeedbackOct 30, 2026
Very good interaction. Great prices. Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 30, 2026
It's way too expensive. I will not order more. And the size of your "free sample" was laughable.
- Overall Rating: 8
- Would Shop Here Again: 2
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 8
Lovely Skin User
Site Experience FeedbackOct 30, 2026
Always fantastic... the best!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbie
Site Experience FeedbackOct 30, 2026
Ease of navigation, although the site crashed during checkout. Coupon Code was a bonus!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Magaly
Site Experience FeedbackOct 30, 2026
all perfect. nothing negative to say.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bea
Site Experience FeedbackOct 30, 2026
It has always been a perfect experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynniebye
Site Experience FeedbackOct 29, 2026
Very easy to use and great products and descriptions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aging With Grace
Site Experience FeedbackOct 29, 2026
Very easy ….great products always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katchoo
Site Experience FeedbackOct 29, 2026
This site is very easy to navigate, and I appreciate the discount that auto-replenish offers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JenT
Site Experience FeedbackOct 29, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lori P
Site Experience FeedbackOct 29, 2026
I received this product as a sample and loved it. I like how they offer such great samples so you can try different products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AliciaB
Site Experience FeedbackOct 29, 2026
it is easy and fast
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackOct 29, 2026
Nice variety of choices and samples
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Princess Caribbean
Site Experience FeedbackOct 29, 2026
I love how friendly the page. I would love that the points won't expire.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grams
Site Experience FeedbackOct 29, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skygurl
Site Experience FeedbackOct 29, 2026
I love that I am able to try a variety of samples with my purchases. I have than used my discounts to buy the products I tried if I like them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 29, 2026
This is the only website where I can find the sunscreen my dermatologist recommended to me. Easy to use and love the auto-ship feature!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimmy G
Site Experience FeedbackOct 29, 2026
Great site- you have items that i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 29, 2026
12/10!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kat
Site Experience FeedbackOct 29, 2026
Fantastic site and has all my name brands. The sales are often and you can save alot of money!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 29, 2026
The website was a bit difficult to work with. Trouble with the checkout process.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
Online Shopper
Site Experience FeedbackOct 29, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cj
Site Experience FeedbackOct 29, 2026
Everything went smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patti
Site Experience FeedbackOct 29, 2026
Great shopping experience, lots of great brands and products available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patti
Site Experience FeedbackOct 29, 2026
Easy to use, great variety and explanation of product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pat
Site Experience FeedbackOct 29, 2026
I did not receive the eye shaddow for the $30 price as listed in the Fall Beauty book. I even tried to use code BBFALL26
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Aging Gracefully on Cape Cod
Site Experience FeedbackOct 29, 2026
It was relatively straightforward however, I was surprised by the tax. I realize that is not LovelySkin's call.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Lulou
Site Experience FeedbackOct 29, 2026
Smooth transaction as always!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LisaR
Site Experience FeedbackOct 29, 2026
It was fine, I was trying to do a split payment and wasn't able to. I do understand that you system isn't able to do this feature.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bentley
Site Experience FeedbackOct 29, 2026
Very easy to place my order and my items are always in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pam
Site Experience FeedbackOct 29, 2026
No problems. Easy to find items & pay.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A