LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 779 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 92% |
 Neutral | 5% | 4% |
 Negative | 2% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 91% |
Neutral | 7% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,347
Online Shopper
Site Experience FeedbackJul 29, 2026
Very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nina
Site Experience FeedbackJul 29, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Naya
Site Experience FeedbackJul 29, 2026
I searched for a product and lovelyskin was the first supplier listed. The site was easy to manage, as was making an account on the checkout page and entering my email in order to receive updates, and a discount for my next purchase. The layout was simple and I made the purchase quickly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 29, 2026
Babor Anniversary set same cost as peptide cream. Interesting, thank you.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shannon
Site Experience FeedbackJul 29, 2026
A little disappointed about missing the summer sale by a day, I still think I got a fair price. I’m very happy I found this site. I was looking for the best price for DermaNail recommended by my dermatologist. Your site was the lowest price by far. I’m very satisfied with the product and have ordered a few more things. I like the fact that I don’t feel like I’m getting scammed and trust the products that are approved by dermatologists. The reviews are very helpful and actually answered my questions. Very happy first time customer.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dance
Site Experience FeedbackJul 29, 2026
Easy, no problem
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ella
Site Experience FeedbackJul 29, 2026
Easy to repurchase my favorite foundation and try new skincare with the samples. Took less than 4 minutes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 29, 2026
Great product and good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 9
Lovely skin user
Site Experience FeedbackJul 29, 2026
Always fantastic! My go-to place!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DD
Site Experience FeedbackJul 29, 2026
No issues today or with any previous transactions. Everything has worked perfectly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eli
Site Experience FeedbackJul 29, 2026
Very easy and I did it on my iPhone!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MesaLife
Site Experience FeedbackJul 29, 2026
Lovelyskin always has a wonderful website experience and it has gotten better over the years. More information, more products, reviews. 5 Star
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
SKU
Site Experience FeedbackJul 29, 2026
Did not like that Sale tax not told before checking out
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy and trigger was the reward points expiring.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smash
Site Experience FeedbackJul 29, 2026
Great never heard of company before so excited to try it out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ber
Site Experience FeedbackJul 29, 2026
The website has always been easy to navigate and give complete information on each product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rosyglow
Site Experience FeedbackJul 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D-
Site Experience FeedbackJul 29, 2026
Love this company and their own products as well!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yvonne
Site Experience FeedbackJul 29, 2026
Great website, easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Karen SP
Site Experience FeedbackJul 29, 2026
I am a retired master esthetician and instructor, no longer receiving discounts on medical-grade products from (now former) employers. I had not known that LovelySkin had the true dermatological creators, which I was delighted to see when I looked it up -- especially with so many substandard, relabeled, expired, nonauthentic products out there are sketchy sites. I'm so happy to receive some discounts so I can maintain good skin care on my budget -- even trying new products of lesser cost in order to do so. Thank you, LovelySkin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GillyB
Site Experience FeedbackJul 29, 2026
Easy site to navigate and pay. Thanks for the free shipping, it definitely influences my decision. It's so nice to order from a site where the product isn't counterfeit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Everest
Site Experience FeedbackJul 29, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mims
Post-Delivery FeedbackJul 29, 2026
LovelySkin has a great stable of products and often there are coupons or promos to encourage the shopper.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
kate
Site Experience FeedbackJul 29, 2026
Very good experience - easy to find the product I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackJul 29, 2026
Was supposed to arrive Friday, it came Monday instead. It's a refill for product I use every day. I love it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 6
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noni
Site Experience FeedbackJul 29, 2026
Love this site - trust the reviews, love the staff favorite designations, love the discounts, love the free samples and samples in the mail, great product offerings, generous return policy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
It was difficult getting my password se t up, but then I'm not real computer savy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dottie
Site Experience FeedbackJul 28, 2026
Wonderful. And I love getting samples in the mail. This is what I ordered and used a discount code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Site Experience FeedbackJul 28, 2026
Lovely Skin is wonderful, both in product selection, prices, and shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donna L
Site Experience FeedbackJul 28, 2026
Love LovelySkin! Good prices, free product samples with every purchase and free delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ssmith
Site Experience FeedbackJul 28, 2026
Took slightly longer than I expected
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
J and N
Site Experience FeedbackJul 28, 2026
Overwhelming site, but plenty of items. the LMN was fairly easy to get and I do appreciate that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Thanks, LovelySkin!
Post-Delivery FeedbackJul 28, 2026
I purchased an spf tinted facial cream at an outlet store and really love it, but was having trouble finding somewhere to purchase it. I found LovelySkin online and they had it in stock for a good price and without shipping- almost unheard of! The experience was quick and easy and I received my cream in just a few days. I will definitely use LovelySkin again in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
LB
Site Experience FeedbackJul 28, 2026
This website is easy to navigate. I love that you can earn pointe toward future purchases. The reviews are very helpful for me. I always recommend this site to friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mari
Site Experience FeedbackJul 28, 2026
It was great easy to find items.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
missy
Site Experience FeedbackJul 28, 2026
it has been really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elaine
Site Experience FeedbackJul 28, 2026
I am satisfied. Not complicated
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MyrnaB
Site Experience FeedbackJul 28, 2026
User friendly, very easy to navigate on the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amanda
Site Experience FeedbackJul 28, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John R.
Site Experience FeedbackJul 28, 2026
All good. Save15 coupon is appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa T
Post-Delivery FeedbackJul 28, 2026
I am a returning customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Carol
Post-Delivery FeedbackJul 28, 2026
I wanted my product for vacation and came late.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 10
so
Site Experience FeedbackJul 28, 2026
dermatologist gave me a sample i liked it so am purchasing it online from you.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Reds
Site Experience FeedbackJul 28, 2026
Sales information in my box was confusing. I had to call and an hour later, I made my purchase.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
Website worked as usual very easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CB
Site Experience FeedbackJul 28, 2026
Website was easy to use and clearly explained the product I was looking for. It was easy to purchase what I wanted and everything was clearly explained. Overall great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kavery
Post-Delivery FeedbackJul 28, 2026
Easy ordering, high quality product, great price, and fast delivery!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
happygirl
Site Experience FeedbackJul 28, 2026
Very happy they credited my account for a product that irritated my skin. Lots of goodwill from that transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
El
Site Experience FeedbackJul 28, 2026
Everything was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A