LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 777 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 91% |
 Neutral | 5% | 5% |
 Negative | 2% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 7% | 8% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,362
Maria08
Site Experience FeedbackJul 30, 2026
I think that lovelyskin is the best web page with all kinds of good products with the best prices in the market. It was game changer when someone talk me about this page
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Greek
Site Experience FeedbackJul 30, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JL
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Newbie8926
Site Experience FeedbackJul 30, 2026
Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy person
Site Experience FeedbackJul 30, 2026
You and your team are the best thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzi
Site Experience FeedbackJul 30, 2026
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
My experience was quick and efficient, and I am always satisfied with the products when they arrive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Easy website to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justine
Site Experience FeedbackJul 30, 2026
I was transferred from Amazon and the selection was much better and the same for the prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackJul 30, 2026
Always have what I'm looking for in stock and at a good price. Great selection and excellent samples always!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bichon2
Site Experience FeedbackJul 30, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Site Experience FeedbackJul 30, 2026
everything was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mayte
Site Experience FeedbackJul 30, 2026
Excellent soo easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
COsunny
Site Experience FeedbackJul 30, 2026
Good overall experience with easy to find products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pruncer
Site Experience FeedbackJul 30, 2026
I had an excellent experience with this website today! Lovely Skin is a dream come true for me. I can always find all of my of my skincare needs as well as makeup and hair care too. I always learn about the latest and greatest products out there in the beauty industry with the highest quality ingredients ever sold! To me…LovelySkin.com is the only place for me personally to shop! Thank you LovelySkin, for taking care of me! I also appreciate the discount cards you send to me!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cicily Marie
Site Experience FeedbackJul 30, 2026
No problem ordering the lip balm with a discount code AND free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Girl
Site Experience FeedbackJul 30, 2026
I love the selection of products and the prices. I stopped ordering from another great site after the first order with LovelySkin. This is my go to for most to all products now. The ordering process is very clear and simple. They also keep track of all Alle points as well as LovelySkin points and then apply them to your order automatically. Super simple and super amazing. Products always arrive soon and in great packaging with samples too!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sevrose
Site Experience FeedbackJul 30, 2026
Difficult website for first time user.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 30, 2026
Today I purchased the expensive eye cream bc I’m already using it & love it. Same for Açaí firm moisturizer
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laney
Post-Delivery FeedbackJul 30, 2026
Great selection of products that are not easily found in stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Paulita
Site Experience FeedbackJul 30, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 30, 2026
Keep the sale prices and I'll keep ordering
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
Very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nina
Site Experience FeedbackJul 29, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Naya
Site Experience FeedbackJul 29, 2026
I searched for a product and lovelyskin was the first supplier listed. The site was easy to manage, as was making an account on the checkout page and entering my email in order to receive updates, and a discount for my next purchase. The layout was simple and I made the purchase quickly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 29, 2026
Babor Anniversary set same cost as peptide cream. Interesting, thank you.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shannon
Site Experience FeedbackJul 29, 2026
A little disappointed about missing the summer sale by a day, I still think I got a fair price. I’m very happy I found this site. I was looking for the best price for DermaNail recommended by my dermatologist. Your site was the lowest price by far. I’m very satisfied with the product and have ordered a few more things. I like the fact that I don’t feel like I’m getting scammed and trust the products that are approved by dermatologists. The reviews are very helpful and actually answered my questions. Very happy first time customer.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dance
Site Experience FeedbackJul 29, 2026
Easy, no problem
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ella
Site Experience FeedbackJul 29, 2026
Easy to repurchase my favorite foundation and try new skincare with the samples. Took less than 4 minutes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 29, 2026
Great product and good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 9
Lovely skin user
Site Experience FeedbackJul 29, 2026
Always fantastic! My go-to place!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DD
Site Experience FeedbackJul 29, 2026
No issues today or with any previous transactions. Everything has worked perfectly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eli
Site Experience FeedbackJul 29, 2026
Very easy and I did it on my iPhone!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MesaLife
Site Experience FeedbackJul 29, 2026
Lovelyskin always has a wonderful website experience and it has gotten better over the years. More information, more products, reviews. 5 Star
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
SKU
Site Experience FeedbackJul 29, 2026
Did not like that Sale tax not told before checking out
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy and trigger was the reward points expiring.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smash
Site Experience FeedbackJul 29, 2026
Great never heard of company before so excited to try it out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ber
Site Experience FeedbackJul 29, 2026
The website has always been easy to navigate and give complete information on each product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rosyglow
Site Experience FeedbackJul 29, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D-
Site Experience FeedbackJul 29, 2026
Love this company and their own products as well!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yvonne
Site Experience FeedbackJul 29, 2026
Great website, easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Karen SP
Site Experience FeedbackJul 29, 2026
I am a retired master esthetician and instructor, no longer receiving discounts on medical-grade products from (now former) employers. I had not known that LovelySkin had the true dermatological creators, which I was delighted to see when I looked it up -- especially with so many substandard, relabeled, expired, nonauthentic products out there are sketchy sites. I'm so happy to receive some discounts so I can maintain good skin care on my budget -- even trying new products of lesser cost in order to do so. Thank you, LovelySkin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GillyB
Site Experience FeedbackJul 29, 2026
Easy site to navigate and pay. Thanks for the free shipping, it definitely influences my decision. It's so nice to order from a site where the product isn't counterfeit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Everest
Site Experience FeedbackJul 29, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mims
Post-Delivery FeedbackJul 29, 2026
LovelySkin has a great stable of products and often there are coupons or promos to encourage the shopper.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
kate
Site Experience FeedbackJul 29, 2026
Very good experience - easy to find the product I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackJul 29, 2026
Was supposed to arrive Friday, it came Monday instead. It's a refill for product I use every day. I love it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 6
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10