LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 777 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 91% |
 Neutral | 5% | 5% |
 Negative | 2% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 8% | 8% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,385
Online Shopper
Site Experience FeedbackJul 31, 2026
Like this company but product selection has shrunk. Also some price increases. Appreciate the discount percentages offered as thank yous. Keeps me coming back rather then use another site
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JGC
Site Experience FeedbackJul 31, 2026
Great customer service. Good prices. Fantastic selection of products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Noni
Site Experience FeedbackJul 31, 2026
Very easy to navigate. Products lists ingredients which I appreciate and check out is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Hard to find gift card option
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
g
Site Experience FeedbackJul 31, 2026
easy to search and find things..... the first time savings offer was not able to apply ;(
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
J
Site Experience FeedbackJul 31, 2026
Mostly good. However, there was an offer for a free sample lipstick after spending $50 of qualified items. I'm pretty sure I did that but didn't get the free gift. Not sure why.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Kat
Site Experience FeedbackJul 31, 2026
Always an excellent selection of fine products and in stock ready to ship.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maria
Site Experience FeedbackJul 31, 2026
Very easy and thorough experience, using this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Site Experience FeedbackJul 31, 2026
I like the fast shipping and periodic sales offered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vicky
Site Experience FeedbackJul 31, 2026
Buena experiencia padezco de eczema espero me ayude a controlarlo
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ginny
Site Experience FeedbackJul 31, 2026
Always a pleasure to shop online with Lovely Skin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AC in OC
Site Experience FeedbackJul 31, 2026
I used to purchase a lot from Lovely Skin and was always very happy with everything. Little by little you've discontinued the product lines I purchase - very disappointing and frustrating. I don't like that earned rewards aren't immediately available. I shop mainly for Eminence Organics because I trust that they are genuine and not counterfeit.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Love
Site Experience FeedbackJul 31, 2026
I luv having discounts
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
LPCC
Site Experience FeedbackJul 31, 2026
When I placed my order I had to ask for help because the address was not recognized
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackJul 31, 2026
Need more discounts
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Steph
Site Experience FeedbackJul 31, 2026
Wish it was discounted more
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
GiGi
Site Experience FeedbackJul 31, 2026
Easy to order and found what I was needing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mOLLYb
Site Experience FeedbackJul 31, 2026
I have ordered from LovelySkin before and this time was just as easy!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
as
Site Experience FeedbackJul 31, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Diann
Site Experience FeedbackJul 31, 2026
This website is clear and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
S.K.
Site Experience FeedbackJul 31, 2026
I didn’t experience any issues with the checkout process. I only wish they would provide promo codes directly to their customers.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Gem9
Site Experience FeedbackJul 31, 2026
I love this website, it is easy to find what is needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sherrid
Site Experience FeedbackJul 31, 2026
It was easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 31, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cph
Site Experience FeedbackJul 31, 2026
One thing I noticed was when I googled the product LovelySkin did not appear. I had to go directly to the website which was fine because I knew of LovelySkin but if you didn't you wouldn't find it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PSH
Site Experience FeedbackJul 31, 2026
I googled a promotion code and it worked! I received 25% off. The disappointing thing is that I have rewards in my account, but I'm unable to use them until a specified date, which is strange.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Susan
Site Experience FeedbackJul 31, 2026
I discovered Lovely Skin a few months ago and have enjoyed purchasing from this site. I find the prices very reasonable and enjoy the free samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Love cost, deals, and ease of website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bj
Site Experience FeedbackJul 31, 2026
Easy to place order thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maria08
Site Experience FeedbackJul 30, 2026
I think that lovelyskin is the best web page with all kinds of good products with the best prices in the market. It was game changer when someone talk me about this page
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Greek
Site Experience FeedbackJul 30, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JL
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Newbie8926
Site Experience FeedbackJul 30, 2026
Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy person
Site Experience FeedbackJul 30, 2026
You and your team are the best thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzi
Site Experience FeedbackJul 30, 2026
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
My experience was quick and efficient, and I am always satisfied with the products when they arrive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Easy website to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Justine
Site Experience FeedbackJul 30, 2026
I was transferred from Amazon and the selection was much better and the same for the prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackJul 30, 2026
Always have what I'm looking for in stock and at a good price. Great selection and excellent samples always!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bichon2
Site Experience FeedbackJul 30, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great
Site Experience FeedbackJul 30, 2026
everything was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mayte
Site Experience FeedbackJul 30, 2026
Excellent soo easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
COsunny
Site Experience FeedbackJul 30, 2026
Good overall experience with easy to find products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pruncer
Site Experience FeedbackJul 30, 2026
I had an excellent experience with this website today! Lovely Skin is a dream come true for me. I can always find all of my of my skincare needs as well as makeup and hair care too. I always learn about the latest and greatest products out there in the beauty industry with the highest quality ingredients ever sold! To me…LovelySkin.com is the only place for me personally to shop! Thank you LovelySkin, for taking care of me! I also appreciate the discount cards you send to me!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cicily Marie
Site Experience FeedbackJul 30, 2026
No problem ordering the lip balm with a discount code AND free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Girl
Site Experience FeedbackJul 30, 2026
I love the selection of products and the prices. I stopped ordering from another great site after the first order with LovelySkin. This is my go to for most to all products now. The ordering process is very clear and simple. They also keep track of all Alle points as well as LovelySkin points and then apply them to your order automatically. Super simple and super amazing. Products always arrive soon and in great packaging with samples too!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sevrose
Site Experience FeedbackJul 30, 2026
Difficult website for first time user.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 30, 2026
Today I purchased the expensive eye cream bc I’m already using it & love it. Same for Açaí firm moisturizer
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10