LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 811 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 94% |
 Neutral | 5% | 4% |
 Negative | 2% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 7% | 8% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,600
Meatmon
Site Experience FeedbackAug 12, 2026
I have used this site for Years!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
aloha
Site Experience FeedbackAug 12, 2026
It was great!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackAug 12, 2026
Everything was fabulous as usual, thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zesty
Site Experience FeedbackAug 12, 2026
I recieved a sample in the mail and tried it and decided to order it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marie
Post-Delivery FeedbackAug 12, 2026
Easy and good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Dj
Site Experience FeedbackAug 12, 2026
Good exsperience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sapphire
Site Experience FeedbackAug 12, 2026
Easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monie
Post-Delivery FeedbackAug 12, 2026
I’m 84 and love you’re products .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Needed a cleansing oil that would really scour—gently. The clay-cased masks I use, and even those like the phyto-mask I accidentally stored overnight in the freezer and am replacing, aren’t easily removed…but then I tried the DHC sample I had helped a lot with the clay. I got a $25 discount for helping my mother 3,000 miles away figure put how to male a purchase and use my link code. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abby
Site Experience FeedbackAug 11, 2026
I received a free sample of this product in the mail from LovelySkin. From the first time I tried it I was sold on it. This eye care product from Colorscience called Total Eye, is just that, a total product! It did everything it was supposed to do. I was very impressed and knew I would need to order this product. Thank you, LovelySkin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Honeybee
Site Experience FeedbackAug 11, 2026
Looks good and easy to understand about products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
alpineCatheb
Site Experience FeedbackAug 11, 2026
it's good, no complaints. easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Starr
Site Experience FeedbackAug 11, 2026
An excellent selection of products and a website that is easy to find what you are looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Su
Site Experience FeedbackAug 11, 2026
The search selection is very slow, it appears to restart every time you add a selection. Also, there is no way to save the selection for future use. The check out process was terrible. I use Paypal for online orders and I got into a loop of verifying my order. I almost canceled, I wasn't sure if I would get billed multiple times, etc
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackAug 11, 2026
Excelent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Products are always exceptional. Website easy to maneuver
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
GiGi
Site Experience FeedbackAug 11, 2026
I almost purchased this product straight from the products website. It was $3.00 more for the exact product, size,etc & they charge for shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc
Site Experience FeedbackAug 11, 2026
LovelySkin website is easy to use. Checkout is simple. I love the selection of products that represent the latest in skin care and anti-aging science. I can find what I want for my skin all in one place. I also like that I get to select product samples so I can try new things without making the commitment of purchasing the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sharon
Post-Delivery FeedbackAug 11, 2026
I have been ordering from LovelySkin for a couple of years now. Never had any issues, besides wanting the product NOW! Instant gratification and all.. but will wait for your products. Always has a sale and you can NOT beat the samples!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tatertott
Site Experience FeedbackAug 11, 2026
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DenWill
Site Experience FeedbackAug 11, 2026
Great Products and great online and customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michelle
Site Experience FeedbackAug 11, 2026
I heard about how great this product is for people with previous skin issues so I am very excited to try it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tami
Site Experience FeedbackAug 11, 2026
been using Lovely skin for many years
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
KE
Site Experience FeedbackAug 10, 2026
Little difficult at first because I just had my phone updated and sometimes AI really gets In the way
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Kris
Site Experience FeedbackAug 10, 2026
My go-to site for beauty products. I love the variety of brands & products, the frequent promotions, rewards program, free gifts and free samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
look_in_anya
Site Experience FeedbackAug 10, 2026
Bought the SkinCeuticals toner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
always an easy purchase but would be better if I didn't have to scroll so much to find my specific product just to get the tinted version. perhaps put it as one entry with option to select tinted formula once i find the product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackAug 10, 2026
I have been shopping at Lovely Skin for several years and plan to continue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Site Experience FeedbackAug 10, 2026
I was able to use my rewards points which was very helpful for my budget
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Anna Banana
Site Experience FeedbackAug 10, 2026
This website is very easy to use.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SusieQ
Site Experience FeedbackAug 10, 2026
Easy to find products I'm looking for. Appreciate free shipping and samples.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
PC
Site Experience FeedbackAug 10, 2026
I love LovelySkin, it always easy to go on your site and the product are of good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Customer
Post-Delivery FeedbackAug 10, 2026
I am concerned that I didn’t have enough information about the product I was interested in and purchased the wrong thing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Awhitey
Post-Delivery FeedbackAug 10, 2026
I have been extremely happy purchasing products through LovelySkin. They are responsive, prompt, include samples, and I like their loyalty program. I am not sure if I will keep the product itself due to it leaving an orange residue.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Johnnytwoxfour
Site Experience FeedbackAug 9, 2026
mobile site is a little finicky to deal with, but happy to have found at least one retailer who has my shampoo.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lsm
Site Experience FeedbackAug 9, 2026
Well I thought I could get a discount but I was a little disappointed in that but I wanted the product
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
None
Site Experience FeedbackAug 9, 2026
Ok…..
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
I really needed something to use with my Gua sha and I really thought I needed the Luzern oil. (I’ve been looking forward to purchasing the Replenishing Oil for a long time, but I couldn’t justify it to myself, and here was an opportunity to justify purchasing it. But until my sample is empty I do not need it yet. However, I decided to look for cheaper options and really hope that this bioelements elements selection is good. It took a lot of time and energy to find the right search terms!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sony
Site Experience FeedbackAug 9, 2026
So many wonderful products- so easy to find and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sperk
Site Experience FeedbackAug 9, 2026
Great sales, easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Best price for the product. Easy to use site. I like that my cart was saved for over a week.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wally
Site Experience FeedbackAug 9, 2026
Amo esta aplicación! Y su rápida y eficaz entregas , además de sus precios y las muestras .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy purchase
Site Experience FeedbackAug 9, 2026
Easy to order and submit order - enjoyed the free sample options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
I came online LS to select the “ride or die” products my mother needs because even though she gets radio frequency microneedling she had never heard of a retinoid. She knows to moisturize (uses the fab skinbetter science Trio moisturizer) and she uses a vitamin C in the morning, and must use a tone when she removes her makeup, she has no skincare routine—in her late 70s (y’all dearly need an app, please develop an app because it’s so much easier to teach older folks how to use apps than unleashing them on the internet). But she’d never heard of a retinoid (!!) so I recommended SkinMedica’s affordable baby step 0.25. I also told her she needed hyaluronic acid and recommended Skinceuticals (also showed her La Roche Posay but she wasn’t interested in their products) despite the price. I think that about put her over budget. Are there any must-haves in any skincare routine I missed? So besides guidance, I keep running out of Skinceuticals lip treatment and finally set the replenish to 8 weeks, but if I’m wrong this site is pretty easy to work with, I figure there’s an easy way to change the frequency from 8 weeks to 6 weeks (it’d be super easy on an app, lol). And zi realized I should have bought the Dr. Gross Kit instead of just the acid peel pads…every kit or pack of full-sized products is well woth the money on LS and it is a protip I’m keeping private. Thank you. Glad ya’all are getting some respite from the daytime NE heat at night!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mlm
Site Experience FeedbackAug 9, 2026
Love shopping on lovely skin. Shipping is fast and products are great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Soos
Site Experience FeedbackAug 9, 2026
Took me a bit to get my password entered and accepted, but all is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Great very helpful super understanding representative. Everything I love about LS!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
EWE
Site Experience FeedbackAug 9, 2026
I use Heliocare based on my dermatologist's recommendation. I appreciate the offer for a 20%discount, but don't care to give my cell phone number for your marketing purpose. I already get way too many call/texts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7