LovelySkin Customer Reviews
LovelySkin holds a 9.7/10 overall rating based on 732 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 91% |
 Neutral | 5% | 6% |
 Negative | 2% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 92% |
Neutral | 8% | 7% |
Negative | 2% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 6,967
Online Shopper
Site Experience FeedbackJul 15, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss Kim
Site Experience FeedbackJul 15, 2026
I love lovely skin. The products are wonderful . I have referred friends and they also just love it . All the products I’ve ordered work so well. I am a huge skin Ceuticals fan . The sale prices and discount codes help so much . Thank you lovely skin , you are the only website I order from, and you never disappoint
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Belle
Site Experience FeedbackJul 15, 2026
Website is great overall but I wish the samples on process on mobile was a different screen. The current scrolling is annoying.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Moley
Site Experience FeedbackJul 15, 2026
Not good the 1st time as my card wasn’t accepted! This time I had no problems.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Muffy
Site Experience FeedbackJul 15, 2026
It is easy to use and I think I get a lot for my money here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 15, 2026
Its good - but would like product suggestions for comparative products under each product
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Mary
Site Experience FeedbackJul 15, 2026
The compare feature is cumbersome. I wanted to know what the difference in Elta MD body sunscreens between active sport and the other body sunscreens. it says all of them contain zinc oxide but this isnt listed on the ingredients next to the product.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 15, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 15, 2026
Very easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 15, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JZ
Site Experience FeedbackJul 15, 2026
very easy to find item and place order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linda
Site Experience FeedbackJul 15, 2026
Had no issues. Looking forward to trying the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Moe
Site Experience FeedbackJul 15, 2026
Always easy to find new products to try.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skincare
Site Experience FeedbackJul 15, 2026
received mail solicitation and decided to order have previously ordered directly from Skinceutical
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
AK
Site Experience FeedbackJul 15, 2026
Looking for new products to help with aging sun damaged skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
April12345
Site Experience FeedbackJul 15, 2026
I wish LovelySkin carried some of the brands recommended by my dermatologist, like CeraVe
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Diane
Site Experience FeedbackJul 15, 2026
Perfect easy
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
bro
Site Experience FeedbackJul 15, 2026
Easy to view and place order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Em
Site Experience FeedbackJul 15, 2026
It was easy to use and had no hidden fees. I appreciate the free sample with my purchase also. I bought this sunscreen once before and loved it so I wanted to get a refill. I will be back again for when it runs out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 15, 2026
Xx
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 15, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
82 year old!
Site Experience FeedbackJul 15, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jude
Site Experience FeedbackJul 15, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jude
Site Experience FeedbackJul 15, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tun
Site Experience FeedbackJul 15, 2026
Very organized website and timely products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 15, 2026
It’s good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Les
Site Experience FeedbackJul 15, 2026
Muy buenos
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana
Site Experience FeedbackJul 15, 2026
Good options at good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackJul 15, 2026
Very simple to find what you need, and place order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MAMMAL
Site Experience FeedbackJul 15, 2026
GREAT PRODUCTS AS WELL AS GRET DISCOUNTS. SHIPPING AND GETTING MY ITEMS ARE ALWAYS ON TIME
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maysam
Site Experience FeedbackJul 14, 2026
It’s amazing product honest to God every time I put this product I get Complement being young. I’m 50 people They tell me I’m in my 30s my skin flawless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 14, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
user
Post-Delivery FeedbackJul 14, 2026
easy to use, great prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
Seib
Site Experience FeedbackJul 14, 2026
no problem very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 14, 2026
First time I’ve made use of the multi-wishlists, thank you for the tip!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate918
Site Experience FeedbackJul 14, 2026
So glad Lovely skin carries my skin and hair favorites. They have great promotions, rewards, and samples so my sensitive skin can try it out first. And fast shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jorge
Site Experience FeedbackJul 14, 2026
I’ve been shopping with LovelySkin for a long time, and they are my favorite place to buy skincare products. They have an excellent selection of authentic, high-quality brands, competitive prices, and fast, reliable shipping. Every order arrives carefully packaged, and their customer service has always been friendly and helpful. I also love the samples they include with orders, which have helped me discover new products I now use regularly. If you’re looking for a trustworthy place to buy skincare, I highly recommend LovelySkin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Site Experience FeedbackJul 14, 2026
Love the extra goodies that you can add to your orders!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stephanie
Site Experience FeedbackJul 14, 2026
I’ve never used this product before I am just trying it
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 14, 2026
Would like to add to my cart, less than the minimum quantity per item, as long as my minimum total purchase is $25.00.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kel
Site Experience FeedbackJul 14, 2026
Love to be able to order products online and in the store!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dori
Site Experience FeedbackJul 14, 2026
I thought the experience was good. You had the Image products I wanted amd the price was reduced from the Image website. Delivery is quick, even with the free shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Super quick checkout
Site Experience FeedbackJul 14, 2026
Very good experience! Creating an account and checking out were faster than other websites. Very happy!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 14, 2026
Everything was very easy and smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CariLeticia
Site Experience FeedbackJul 14, 2026
Used to order from here a long time ago and always had a great experience. Love the site, ease of use, fast delivery, and always getting samples makes me feel valued as a customer!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Prettypar
Post-Delivery FeedbackJul 14, 2026
I will simply say once again what I’ve said many times before. I have used Lovely Skin for years. It is the first place I go for my makeup and skin care needs. They have a vast array of products and good pricing. The customer service is incomparable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lucy Girl
Site Experience FeedbackJul 14, 2026
Very easy to order!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jer
Site Experience FeedbackJul 14, 2026
Disappointed you no longer apply 20% discounts for long time customers.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Dena
Post-Delivery FeedbackJul 14, 2026
Im eighty year’s old and I have never had a product have such a great impact on my skin, it has really given my skin a nice moist look. I love the product. I wish it wasn’t so pricey I’d like to be able to buy it more often it’s a wonderful on my skin,I feel younger.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Maggie
Site Experience FeedbackJul 14, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10