LovelySkin Customer Reviews
LovelySkin holds a 9.7/10 overall rating based on 736 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 90% |
 Neutral | 5% | 6% |
 Negative | 2% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 92% |
Neutral | 8% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 6,999
Cyndy
Post-Delivery FeedbackJul 16, 2026
The items I picked were delivered in a timely manner. So far everything working okay.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Shelby
Site Experience FeedbackJul 16, 2026
Such a great website! Love the compare feature, makes shopping for skin care so much easier!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sara Leslie
Site Experience FeedbackJul 16, 2026
Lovely skin is my go to place for buying quality skincare at affordable prices. I’ve been buying all my skincare here for several years now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neka
Site Experience FeedbackJul 16, 2026
Easy to look for needed product and order it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 16, 2026
It was fine.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Sindin
Site Experience FeedbackJul 16, 2026
I wish you have affirm or shop pay option for payment plan, since they’re taking my American Express, than what you have here doesn’t take my Amex, otherwise it’s good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackJul 16, 2026
Everything was great as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mocho
Site Experience FeedbackJul 16, 2026
All exceptional except would prefer more discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Best selection - skincare
Site Experience FeedbackJul 16, 2026
Easy to navigate, sort and filter. Product descriptions helpful
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SKINTASRIC
Post-Delivery FeedbackJul 16, 2026
I order from LovelySkin of all of my skincare, They are the best company to order from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
HappyAngie
Site Experience FeedbackJul 16, 2026
I recently discovered this website/shop and couldn’t be more pleased! I found products that i haven’t been able to find anywhere else and their sale prices can’t be beat! Awesome fast shipping, safely packaged and just overall a great experience, thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bethy
Site Experience FeedbackJul 16, 2026
very easy to use and select samples, have all the best products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 16, 2026
No issues.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Whales
Site Experience FeedbackJul 16, 2026
Fine
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Flash
Site Experience FeedbackJul 16, 2026
After checking other purchase options, the one from Lovely Skin came out on top as far as best overall offer. I appreciate the ease of locating the product that I wished to order and the ease of placing the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chrissy
Site Experience FeedbackJul 16, 2026
Had a good experience no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ladyknight
Post-Delivery FeedbackJul 16, 2026
So I was looking for some products and by googling, I found LovelySjin. The prices were good, website was easy to manage. Dr. Schlessinger is board-certified by the American Board of Dermatology so I decided to trust this company. I was also sent samples which is always nice. I will shop there again when I need too.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Ashlee
Site Experience FeedbackJul 16, 2026
The website is very user friendly. I enjoy reading other customers reviews of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betty
Site Experience FeedbackJul 16, 2026
Had severe burns on face from a fire and searched for the best sun protectant since we will be going to Hawaii and need protection and lovely skin was recommended the highest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blanqa
Site Experience FeedbackJul 16, 2026
Very good experience and good savings with the discount.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Marsh
Site Experience FeedbackJul 16, 2026
I bought from this site because of free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love Skin
Site Experience FeedbackJul 16, 2026
The website overall is good, I believe you can improve the portion of the samples on the checkout page but overall, a well-made website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackJul 16, 2026
As always a smooth experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 16, 2026
Everything was wonderful !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teri H
Site Experience FeedbackJul 16, 2026
My on-line experience with this website was great! It was easy to navigate and order my products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NTU
Site Experience FeedbackJul 16, 2026
It said I’d receive 15% off if I signed up for auto refill. I did, but the 15% off was not applied.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Roxy
Site Experience FeedbackJul 16, 2026
Easy to maneuver.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tallread1
Site Experience FeedbackJul 16, 2026
Very easy to find what I was looking for. Good sales. Good coupons. Good selection of free gifts and samples. No negatives so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maureen
Site Experience FeedbackJul 16, 2026
Excellent selection of high quality products and free shipping in USA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenny
Site Experience FeedbackJul 16, 2026
Always easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Niki
Post-Delivery FeedbackJul 16, 2026
Absolutely love this store. Love the selections and samples and little booklets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Barb
Site Experience FeedbackJul 16, 2026
The website is easy to use; the order is accurate and prompt, and I use it for my cosmetic needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 16, 2026
Fair price
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 15, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss Kim
Site Experience FeedbackJul 15, 2026
I love lovely skin. The products are wonderful . I have referred friends and they also just love it . All the products I’ve ordered work so well. I am a huge skin Ceuticals fan . The sale prices and discount codes help so much . Thank you lovely skin , you are the only website I order from, and you never disappoint
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Belle
Site Experience FeedbackJul 15, 2026
Website is great overall but I wish the samples on process on mobile was a different screen. The current scrolling is annoying.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Moley
Site Experience FeedbackJul 15, 2026
Not good the 1st time as my card wasn’t accepted! This time I had no problems.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Muffy
Site Experience FeedbackJul 15, 2026
It is easy to use and I think I get a lot for my money here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 15, 2026
Its good - but would like product suggestions for comparative products under each product
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Mary
Site Experience FeedbackJul 15, 2026
The compare feature is cumbersome. I wanted to know what the difference in Elta MD body sunscreens between active sport and the other body sunscreens. it says all of them contain zinc oxide but this isnt listed on the ingredients next to the product.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 15, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 15, 2026
Very easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 15, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JZ
Site Experience FeedbackJul 15, 2026
very easy to find item and place order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linda
Site Experience FeedbackJul 15, 2026
Had no issues. Looking forward to trying the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Moe
Site Experience FeedbackJul 15, 2026
Always easy to find new products to try.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skincare
Site Experience FeedbackJul 15, 2026
received mail solicitation and decided to order have previously ordered directly from Skinceutical
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
AK
Site Experience FeedbackJul 15, 2026
Looking for new products to help with aging sun damaged skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
April12345
Site Experience FeedbackJul 15, 2026
I wish LovelySkin carried some of the brands recommended by my dermatologist, like CeraVe
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Diane
Site Experience FeedbackJul 15, 2026
Perfect easy
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10