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LovelySkin Reviews - 669 Post-Delivery Reviews - 9.7/10

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Most Current Certification:
Jun 17, 2026
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well over a million customers. Under the expert direction of board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, we are an authorized retailer for some of the best professional beauty products that are typically only available in dermatologist offices, salons or spas. Our team is dedicated to top-quality customer service to help you find the perfect solution for any skin or hair concern.

LovelySkin Rating

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2025 Winner Platinum Circle of Excellence

15 years

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Post-Delivery Feedback - 669 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

94%91%
Neutral rating icon

Neutral

4%6%
Negative rating icon

Negative

2%2%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

7.3 out of 10

Site Experience Feedback - 5,455 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

89%90%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for LovelySkin

Showing 1 - 50 of 6,124

  • Chris-Chris

    Site Experience Feedback

    Jun 16, 2026

    First time buyer - so far love this site and can’t wait for my purchase-

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 16, 2026

    Easy to shop & order

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 16, 2026

    This is where I come to for the best product prices period

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Giubi

    Post-Delivery Feedback

    Jun 16, 2026

    I truly love Lovely Skin for every product I’ve ordered. I have no complaints whatsoever. Items have always been according to descriptions, service is great, always earlier than stated date of delivery, did mention to 2 girlfriends. I highly recommend this web site Lovely Skin. Great deals as well!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ali

    Site Experience Feedback

    Jun 16, 2026

    Easy to navigate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Amy

    Site Experience Feedback

    Jun 16, 2026

    Highly Reccomend

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ellie

    Site Experience Feedback

    Jun 16, 2026

    Great experience, great user experience. LovelySkin is always a reliable official reseller of my favorite medical grade skincare products and they always have great promotions/deals/discounts too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lara

    Site Experience Feedback

    Jun 16, 2026

    I bought the wrong product and talked to customer service. They offered me to take my order back but I would have to spend on shipping. Im such a loyal client that I came back to buy the right product anyways.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Hallla

    Site Experience Feedback

    Jun 16, 2026

    Would like ore transparent marketing. wAod like a readable survey window. Th. This one is absolutely terrible.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GranMom51

    Site Experience Feedback

    Jun 16, 2026

    Very easy to navigate and no issues at all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Allie

    Site Experience Feedback

    Jun 16, 2026

    Kept having to refresh page also difficulty removing quantity of product from two to one. Mistake I made.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 16, 2026

    This site was the only one that carried what my doctor has recommended for to try.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Buffy

    Post-Delivery Feedback

    Jun 16, 2026

    As usual products arrived on time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jam333

    Post-Delivery Feedback

    Jun 16, 2026

    My experience with LovelySkin could not have been better! The price was excellent and I received my order within a few days. The attention to detail in packaging the items carefully was outstanding. The website is easy to navigate and the checkout process was smooth and straightforward. I am a satisfied customer and have been purchasing from LovelySkin for years! I’ll continue to do so.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • CAM

    Site Experience Feedback

    Jun 16, 2026

    Love the free shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • GlowGirl30

    Post-Delivery Feedback

    Jun 16, 2026

    My most recent experience with LovelySkin was very positive overall. The website was easy to navigate, and I was able to quickly find the skincare products I was looking for. I appreciated the detailed product descriptions, ingredients information, and customer reviews, which helped me feel confident in my purchase. Shipping was fast, and my order arrived well packaged and in good condition. The only downside was that some products I was interested in were out of stock, and prices can be higher than some other retailers. However, I value that LovelySkin carries authentic, professional-grade skincare products and often includes samples and promotions. Because of the product selection, reliability, and overall shopping experience, I would recommend LovelySkin to friends and family who are looking for quality skincare products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Molly

    Site Experience Feedback

    Jun 16, 2026

    A treasure to find this site, prompt and efficient with so many choices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kathy

    Site Experience Feedback

    Jun 16, 2026

    The experience was perfct with a good price and I love the free shipping. However, I did not like that I was charged sales tax on a vitamin/supplement.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Barb

    Site Experience Feedback

    Jun 15, 2026

    Convenient and fast check-out process.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lina

    Site Experience Feedback

    Jun 15, 2026

    I’ve been buying stuff off this website for over a year now, ever had an issue. Very satisfied and love the samples all orders come with!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Ordering was easy and excited for my order!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • liveforskin

    Site Experience Feedback

    Jun 15, 2026

    super easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chau

    Site Experience Feedback

    Jun 15, 2026

    I absolutely love the website and especially being able to look at comments super easily

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Jun 15, 2026

    Very easy to follow

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Jun 15, 2026

    Did not recognize password. Did not send message to update password. Did not allow 20% discount

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • kinnard

    Site Experience Feedback

    Jun 15, 2026

    all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Meaningful

    Site Experience Feedback

    Jun 15, 2026

    LovelySkin is always my go to for skin care. Best prices and free shipping! Yes, they had me at free shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Harry

    Site Experience Feedback

    Jun 15, 2026

    Very easy to navigate. Was offered discounts not expected.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lexi

    Post-Delivery Feedback

    Jun 15, 2026

    Great post laser cream.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Deb

    Site Experience Feedback

    Jun 15, 2026

    Dependable place to purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nads

    Site Experience Feedback

    Jun 15, 2026

    I love this website!! Super easy to navigate, tells you exactly what you’re getting charged for, and is really secure! They also have really good deals!! Super excited to get my package!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CJK

    Site Experience Feedback

    Jun 15, 2026

    First order. First order was cancelled because of "verification" 3rd party issue. Would not let me use first order coupon again. Items no longer on sale. Received confirmation on first order so not sure why it got cancelled. Annoyed.

    • Overall Rating: 3
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Pam T

    Site Experience Feedback

    Jun 15, 2026

    Easy to use. Directions clear

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Face First

    Site Experience Feedback

    Jun 15, 2026

    chose your store because have what I need and no shipping charge

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KAB

    Site Experience Feedback

    Jun 15, 2026

    Appreciate the 1st time discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    plenty of product selections. easy to find products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    I love Yoka products and you always have them and usually I get a 15% discount and a free gift with purchase. I love this company as the products are always here quickly and customer service is also helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maddy

    Site Experience Feedback

    Jun 15, 2026

    Easy to re-order via my purchase history. That is what I usually do. So quick!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sis

    Site Experience Feedback

    Jun 15, 2026

    Always on Time and order always correct.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SS

    Site Experience Feedback

    Jun 15, 2026

    Had a good experience from beginning to end.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Very easy to access and easy to place my order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • \Kathy

    Post-Delivery Feedback

    Jun 15, 2026

    Great product. Good Prices. Good Service! Highly Recommend.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Nina

    Post-Delivery Feedback

    Jun 15, 2026

    Lovely Skin carries the best skincare lines and they are always running a sale. The website is excellent with access to the full ingredients list of products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • chuck

    Site Experience Feedback

    Jun 15, 2026

    i'm angry because i was not able to split the payment between my HSA and another account, even though that option was available. it irritates me when things don't work correctly. so i'm pissed off.

    • Overall Rating: 1
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • LeLo

    Site Experience Feedback

    Jun 15, 2026

    My experience with the website today was excellent from start to finish. The site was very easy to navigate, and I loved how smooth and fast the checkout process was. I was especially pleased that the item I wanted was in stock and ready to order, which made the whole experience even better. I really appreciated how simple and convenient everything felt, from browsing products to completing my purchase. The entire process was seamless, efficient, and stress-free. Overall, I’m very happy with my purchase experience and would definitely shop on the website again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Angel

    Site Experience Feedback

    Jun 15, 2026

    Very good would come back to purchase more and repurchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 14, 2026

    Long time customer

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JD

    Site Experience Feedback

    Jun 14, 2026

    Very easy to navigate the website. Was able to find the products my first try using the search tool.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bbabes

    Site Experience Feedback

    Jun 14, 2026

    I honestly really really loved the comparison tab that made looking at products so nice. I see an oxygenetix foundation in a couple of different bottles so it really helped narrow down what benefits I was looking for. I saw one with a white labeling on one kind of oxygenetix foundation is that an older bottle or does it have different benefits, I havent found it on your site but I have seen on others and really wanted to use it for the comparison chart.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Site Experience Feedback

    Jun 14, 2026

    Purchasing was very easy and even received a discount code and free shipping for my is clinical sof

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
LovelySkin Reviews | Verified Customer Reviews at Bizrate Surveys