LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 812 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 97% |
 Neutral | 4% | 3% |
 Negative | 2% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 92% |
Neutral | 7% | 7% |
Negative | 2% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,645
SCOTT
Site Experience FeedbackSep 5, 2026
IT WAS OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
it was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bky
Site Experience FeedbackSep 5, 2026
The best products, price and service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Good experience, easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anonymous
Site Experience FeedbackSep 5, 2026
LovelySkin is a trusted source for most of the products I use or want to try. I do wish the NIOD serum was available here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katy
Site Experience FeedbackSep 5, 2026
Nice to use rewards and combine with Labor Day sale. My favorite brand is on this site and I love the perks of samples and rewards to continue purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carol K
Site Experience FeedbackSep 5, 2026
I appreciate the discount and website is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Poppy
Site Experience FeedbackSep 5, 2026
Good prices especially for delivery. If I continue to like the product, I will go to AutoShip.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mary Beth
Site Experience FeedbackSep 5, 2026
Easy to find what I was looking for and free shipping!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
MKS
Site Experience FeedbackSep 5, 2026
I appreciate the Lovely Skin website. I am very particular re products I use on my face and hair. Lovely Skin carries many brands, provides complete product descriptions, lists ingredients, directions for use, and offers two free samples per order. Fast delivery and free shipping are game changers. I rarely shop other websites for skin and hair products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leslie
Site Experience FeedbackSep 5, 2026
Very easy to navigate and coupon code. Good selection.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gia mom
Site Experience FeedbackSep 5, 2026
Easy to find item and order❤️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LV
Site Experience FeedbackSep 5, 2026
It was very easy to order from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MicAtkis
Site Experience FeedbackSep 5, 2026
I went to the website for a particular product, easily found it, purchased it with ease.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janice G.
Site Experience FeedbackSep 5, 2026
LovelySkin, thank you for the wonderful samples that you send in the mail! I love samples. It is always exciting to receive your surprises in the mail. The samples introduce me to new products, and I love to discover and try new things.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Diana
Site Experience FeedbackSep 5, 2026
I loved the pictures, description of the products and that they had in stock a product that’s sold out everywhere else.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Babylon Babcia
Site Experience FeedbackSep 5, 2026
Free shipping was nice perk for purchase less than $50 , Website did not offer Laura mercier mini caviar eye sticks , also I could only use one promotion I could not use my favorites promotion with 20% promo
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Love this site & the products!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B queen
Site Experience FeedbackSep 5, 2026
I was referred by a friend. It was a great experience
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy husband
Site Experience FeedbackSep 5, 2026
The LovelySkin website was intuitive, smooth, and clear. The payment process was uncomplicated and quick. I think it was overall a well designed affair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Easy & happy to get the sale. However a product I wanted was not offered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 5, 2026
All good. Very organized and efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elsie
Site Experience FeedbackSep 5, 2026
Easy to navigate website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ari
Site Experience FeedbackSep 5, 2026
Thank you for the sale!!! Makes taking care of my skin a bit easier!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fran
Site Experience FeedbackSep 5, 2026
didn't like
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Looloo
Site Experience FeedbackSep 5, 2026
Easy to navigate web site. Had products I wanted and a discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
N/A
Site Experience FeedbackSep 5, 2026
N/a
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Natalie
Site Experience FeedbackSep 5, 2026
My experience was good as I was able to find my products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Easier to call order in to Lovely Skin vs email
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
SJ
Site Experience FeedbackSep 5, 2026
LovelySkin has any and all products I need to make my skin look & feel it’s best. The website is easy to navigate and love the mobile app.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harriet
Site Experience FeedbackSep 5, 2026
As usual, very easy to navigate through the LovelySkin website. Always looking forward to (and impressed with) their website sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KiKi P
Site Experience FeedbackSep 5, 2026
Seems very easy to navigate. I will say more pictures are better than less.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lalo4
Site Experience FeedbackSep 5, 2026
A plus
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 5, 2026
Website is easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Rachy
Site Experience FeedbackSep 5, 2026
Found my products easily. Good price point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Helen
Site Experience FeedbackSep 5, 2026
Trouble using comparison tool.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sheree
Site Experience FeedbackSep 5, 2026
Excellent to follow. Read reviews and ordered from there.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maggie
Site Experience FeedbackSep 5, 2026
Happy, I like Lovely Skin’s prices. I like supporting a company other than Amazon. I will continue to purchase my make up (that I can only find with this site) and Glytone products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coco R
Site Experience FeedbackSep 5, 2026
There are a lot of sketchy websites that sell skincare. I received an item from your company as a gift and now feel comfortable buying skincare from you. So comfortable…that I want to try your house brand! Love your website and all its information: directions to use product, ability to accrue points, various brands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pauline
Site Experience FeedbackSep 5, 2026
There are variety products, I tried Obagi FX line as it was higher recommended. Website easy friendly, clear products information in terms of size and benefits. Thank you lovely skin for generously first time order discount. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brandy
Site Experience FeedbackSep 5, 2026
Grateful for the Labor Day sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Taz
Site Experience FeedbackSep 5, 2026
Good, from vanicream website link. Only place I can find vanicream dandruff shampoo, great product!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SLP72
Site Experience FeedbackSep 4, 2026
It was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
Lizzzz
Site Experience FeedbackSep 4, 2026
It’s was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Make codes eligible
Site Experience FeedbackSep 4, 2026
Couldn’t use discount code
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
ben_mad
Site Experience FeedbackSep 4, 2026
Easy to find products and easy purchasing process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Davonk
Site Experience FeedbackSep 4, 2026
Very satisfied that you had my product which is missing everywhere else. Thank you so very much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tori L
Site Experience FeedbackSep 4, 2026
The website is easy to use, even on a cell phone. Lots of information for those not sure what product is best for them. Great deals around holidays!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bajangirl
Site Experience FeedbackSep 4, 2026
Easy to order, many options to pay, products always ship/arrive in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cynthia
Site Experience FeedbackSep 4, 2026
All the products from the brand I’m currently using are available, saves shopping & searching multiple places. The site is very fast & easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10