LovelySkin Customer Reviews
LovelySkin holds a 9.7/10 overall rating and 892 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 95% | 94% |
 Neutral | 3% | 4% |
 Negative | 1% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 91% |
Neutral | 8% | 7% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 8,851
Cece
Site Experience FeedbackNov 1, 2026
Easy experience overall. Nothing bad to say! Everything i needed was available and then some (: spent more than I wanted but I love skin care. I will say one thing I love about this site that is different from any other site that specializes in the same products is that I can click on any product ingredient and it explains to me exactly what it is, so I'm making more informed and smart purchases. I really appreciate the rewards program offered as well. It's always a pleasant surprise to see i have some reward money in my account- even if it's a small amount. Anything helps, right? The sites super easy to navigate and never any glitches. Love the free samples, too (:
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Karen
Site Experience FeedbackNov 1, 2026
Great, affordable products! Website is user-friendly, and there are many quality products to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susi
Site Experience FeedbackNov 1, 2026
I had no negative interactions. Very happy with the price. Compared to many other sellers and this was the cheapest with coupon and had free delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alli
Site Experience FeedbackNov 1, 2026
Love!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
Good Prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
zoey101
Site Experience FeedbackNov 1, 2026
overall great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KeyMakeup
Site Experience FeedbackNov 1, 2026
Easy to use. Got discount with promo which is a huge plus! Survey froze when almost done.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Issa
Site Experience FeedbackNov 1, 2026
i love that i get rewarded for purchasing at their website and also the ability to use the HSA card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Reggie
Site Experience FeedbackNov 1, 2026
Easy to use and efficient some of the promo offers were a little confusing.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Evie
Site Experience FeedbackNov 1, 2026
Like the prices and ease of finding the items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MKCampbell
Site Experience FeedbackNov 1, 2026
The website is incredibly easy to navigate and the filters work correctly so my purchase was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackNov 1, 2026
I just wanted the best deal on the shampoo and conditioner I wanted to find which originally were a gift to me.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 1, 2026
easy to order and plenty of items to choose from.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
DDC
Site Experience FeedbackNov 1, 2026
Was able to find my products & received a great discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Akela
Site Experience FeedbackNov 1, 2026
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Malou
Site Experience FeedbackNov 1, 2026
it’s always positive reviews. Easy to navigate and to order. Cheaper and authentic Vitanin C Obagi.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Vero415
Site Experience FeedbackNov 1, 2026
Love this website. I buy all. My skincare here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimberly
Site Experience FeedbackNov 1, 2026
It was nice. I found the site with a Google search of the product I wanted and found it with a discount with this site. I love skin products so I will be back. I should have created an account.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Noblerose
Post-Delivery FeedbackNov 1, 2026
i contacted customer support because the sample I received was 'empty' when I cut it open. I was offered additional points & I contacted afain & asked fir them to mail me another sample instead & they agreed. I haven't teceived it yet.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Mariya K
Site Experience FeedbackNov 1, 2026
Easy check out. Thanks for those 2 free samples
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bea
Site Experience FeedbackNov 1, 2026
Great easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Pooda
Site Experience FeedbackNov 1, 2026
It was straight forward , almost too many choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ms. J
Site Experience FeedbackNov 1, 2026
Lovely skin always has a great selection and what I am looking for. I love the samples offered on each sale, the coupons I receive with my order, and I love the accumulation of points/$ to spend on the next purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 1, 2026
Website is easy to navigate. Unsure when I will receive product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 1, 2026
very easy to use and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C W
Site Experience FeedbackNov 1, 2026
great website easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosie
Post-Delivery FeedbackNov 1, 2026
Absolutely love the products and the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
none
Site Experience FeedbackNov 1, 2026
Every thing went smoothly. No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CEEBEE
Site Experience FeedbackNov 1, 2026
Website was easy to use, no complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackNov 1, 2026
As usual, ordering was easy. The process was seamless! I am a regular customer referred by my Dermatologist. I’m a native of Omaha, now living in Delaware. I’m especially impressed with the quality of my purchases!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TSW
Site Experience FeedbackNov 1, 2026
Easy and affordable process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sharon
Site Experience FeedbackNov 1, 2026
this has been my go to skin store. I find value in the points and the samples to rxplore mew products and kerp coming back. i value the sales as well. i have never had any issues. shipping is well executed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nococatmama
Site Experience FeedbackNov 1, 2026
This is the best "all skin related" shopping experience of all time! I love shopping with LovelySkin and have nothing negative to say! keep up the excellent work!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Post-Delivery FeedbackNov 1, 2026
Very fast shipping and the order was sent out quickly too. I love the choices of the free samples too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ina
Site Experience FeedbackNov 1, 2026
I love the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Fast delivery
Post-Delivery FeedbackNov 1, 2026
I ordered my Obagi tinted sunscreen and it arrived within about 3 days. Easy and quick. This is a great sunscreen that gives great protection and doesn’t irritate my skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jaimie
Site Experience FeedbackNov 1, 2026
Ive ordered through lovely skin many times, its always super easy. Shipping is extremely fast and offer some amazing discounts often
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackOct 31, 2026
Very user friendly when I had to rest my password
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruby
Site Experience FeedbackOct 31, 2026
Easy user friendly site, informative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeannette
Site Experience FeedbackOct 31, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Deb
Site Experience FeedbackOct 31, 2026
Great place to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noe
Site Experience FeedbackOct 31, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 31, 2026
Website very easy to use, with a very wide range of products. Occasionally has a percent off the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patrick of FL
Site Experience FeedbackOct 31, 2026
Wonderful website and company. Best price available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
GLAD TO FIND ANOTHER WONDERFUL SALE.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
I wish that you sold Keranique on here
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Lindsay
Site Experience FeedbackOct 31, 2026
Great experience and best price for real products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nels
Site Experience FeedbackOct 31, 2026
Good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Good experience because they offered me a 20% discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jaylil
Site Experience FeedbackOct 31, 2026
Good experience, easy to navigate and find what I needed and use my SkinCeuticald Code
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10