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LovelySkin Customer Reviews

LovelySkin holds a 9.7/10 overall rating and 892 verified post-delivery reviews on Bizrate.

LovelySkin logo
Certified
Most Current Certification:
Nov 3, 2026
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well over a million customers. Under the expert direction of board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, we are an authorized retailer for some of the best professional beauty products that are typically only available in dermatologist offices, salons or spas. Our team is dedicated to top-quality customer service to help you find the perfect solution for any skin or hair concern.

LovelySkin Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - LovelySkin

2025 Winner Platinum Circle of Excellence

15 years

Trust & Authority

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Learn more about reviews
Post-Delivery Feedback - 892 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

95%94%
Neutral rating icon

Neutral

3%4%
Negative rating icon

Negative

1%1%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

9.3 out of 10

Site Experience Feedback - 7,986 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%91%
Neutral rating icon

Neutral

8%7%
Negative rating icon

Negative

2%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

Recent Reviews for LovelySkin

Showing 1 - 50 of 8,878

  • Online Shopper

    Site Experience Feedback

    Nov 2, 2026

    I love the free samples! You don't get those on Amazon!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Nov 2, 2026

    Quick and easy to maneuver through purchase process

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 2, 2026

    The website is real relatable & the experience wasn’t overwhelming.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nancinator

    Site Experience Feedback

    Nov 2, 2026

    I love the shampoo especially. I love that you sell Yonka products also

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 2, 2026

    It was great I just wish I could’ve used Apple Pay for my subscription

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • patches

    Site Experience Feedback

    Nov 2, 2026

    i tried this product from a magazine sample and it helped me. I look forward to getting more of it in 4 days, it was easy to order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PCE

    Site Experience Feedback

    Nov 2, 2026

    Easy to navigate. Great array of products and much appreciated discounts!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 2, 2026

    Website is very user friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dave

    Site Experience Feedback

    Nov 2, 2026

    My interaction was very good. It was easy to purchase and I found the product I wanted for a very reasonable price.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fawn

    Site Experience Feedback

    Nov 2, 2026

    website is great. Just it's hard to find the promotion coupon but might be bc of the product brand exclusion. If you have little smaller of this promotion for those ex-brands- you will draw a lot of customers away from direct brand buying which have offer coupons.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cindy

    Site Experience Feedback

    Nov 2, 2026

    All very well

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Susieq

    Site Experience Feedback

    Nov 2, 2026

    The website is user friendly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Espectacular

    Site Experience Feedback

    Nov 2, 2026

    I think it has a variety of products at fair prices, and I have been able to shop with confidence

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 2, 2026

    N/A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 2, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Janet

    Site Experience Feedback

    Nov 2, 2026

    Love the variety of products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Annie

    Site Experience Feedback

    Nov 2, 2026

    User-friendly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Spanky

    Site Experience Feedback

    Nov 2, 2026

    Overall website was great; product sample received in the mail which was excellent and made me want to purchase the product. Great way to increase sales. Love samples.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 2, 2026

    I love the discount coupons.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • S…

    Site Experience Feedback

    Nov 2, 2026

    Fine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sun

    Site Experience Feedback

    Nov 2, 2026

    I love purchasing online from Lovely skin bc it saved me from a trip to go to other place to look what I want! Also when goi g to aesthetic places they don’t have all the products that I want but here I can find everything from every brands.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gail

    Site Experience Feedback

    Nov 2, 2026

    I have used this combination for several years and it helps me look better.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • sharon

    Site Experience Feedback

    Nov 2, 2026

    Site and price and ease of finding product excellent!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Vic

    Site Experience Feedback

    Nov 2, 2026

    Totally satisfied

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 2, 2026

    na

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Liz

    Site Experience Feedback

    Nov 2, 2026

    Easy to shop at Lovely Skin when you know exactly what you are looking for. Website is great, explains directions for every product, prices and pictures!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chella

    Site Experience Feedback

    Nov 2, 2026

    Got discount for buying favorited items.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Linda

    Site Experience Feedback

    Nov 2, 2026

    excellent web page

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JF

    Site Experience Feedback

    Nov 2, 2026

    Website is easy to negotiate. I have ordered Glytone before and really like the product.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cathy

    Site Experience Feedback

    Nov 2, 2026

    Very good products

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Aaku

    Post-Delivery Feedback

    Nov 2, 2026

    The serum i got was so good and helped my skin to get better.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Lovely skin user

    Post-Delivery Feedback

    Nov 2, 2026

    this is the best place to purchase from!!!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jenny

    Site Experience Feedback

    Nov 2, 2026

    Love then always

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • A

    Site Experience Feedback

    Nov 2, 2026

    Discount code provided by the company did not work.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Helloworld

    Site Experience Feedback

    Nov 2, 2026

    Checkout could be more streamlined

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cece

    Site Experience Feedback

    Nov 1, 2026

    Easy experience overall. Nothing bad to say! Everything i needed was available and then some (: spent more than I wanted but I love skin care. I will say one thing I love about this site that is different from any other site that specializes in the same products is that I can click on any product ingredient and it explains to me exactly what it is, so I'm making more informed and smart purchases. I really appreciate the rewards program offered as well. It's always a pleasant surprise to see i have some reward money in my account- even if it's a small amount. Anything helps, right? The sites super easy to navigate and never any glitches. Love the free samples, too (:

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Karen

    Site Experience Feedback

    Nov 1, 2026

    Great, affordable products! Website is user-friendly, and there are many quality products to choose from.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Susi

    Site Experience Feedback

    Nov 1, 2026

    I had no negative interactions. Very happy with the price. Compared to many other sellers and this was the cheapest with coupon and had free delivery.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alli

    Site Experience Feedback

    Nov 1, 2026

    Love!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 1, 2026

    Good Prices

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • zoey101

    Site Experience Feedback

    Nov 1, 2026

    overall great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KeyMakeup

    Site Experience Feedback

    Nov 1, 2026

    Easy to use. Got discount with promo which is a huge plus! Survey froze when almost done.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Issa

    Site Experience Feedback

    Nov 1, 2026

    i love that i get rewarded for purchasing at their website and also the ability to use the HSA card

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Reggie

    Site Experience Feedback

    Nov 1, 2026

    Easy to use and efficient some of the promo offers were a little confusing.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Evie

    Site Experience Feedback

    Nov 1, 2026

    Like the prices and ease of finding the items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MKCampbell

    Site Experience Feedback

    Nov 1, 2026

    The website is incredibly easy to navigate and the filters work correctly so my purchase was quick and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lynn

    Site Experience Feedback

    Nov 1, 2026

    I just wanted the best deal on the shampoo and conditioner I wanted to find which originally were a gift to me.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 1, 2026

    easy to order and plenty of items to choose from.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DDC

    Site Experience Feedback

    Nov 1, 2026

    Was able to find my products & received a great discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Akela

    Site Experience Feedback

    Nov 1, 2026

    Excellent experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
LovelySkin Customer Reviews | Verified Customer Reviews at Bizrate Surveys