LovelySkin Reviews - 671 Post-Delivery Reviews - 9.7/10
LovelySkin Rating
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2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 93% |
 Neutral | 4% | 5% |
 Negative | 2% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 8% | 8% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 6,262
Tiff
Site Experience FeedbackJun 21, 2026
Good,
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Tara
Site Experience FeedbackJun 21, 2026
It was very easy to find my previous orders, and reorder.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ariel
Site Experience FeedbackJun 21, 2026
Only order from here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
user
Site Experience FeedbackJun 21, 2026
Very easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pico
Site Experience FeedbackJun 21, 2026
I think the website used to be easier but perhaps it is me. I am 77 and all of this technology and it's replacement of actual people is unpleasant and a chore.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frankie Ann
Site Experience FeedbackJun 21, 2026
The website is user friendly. Product pricing is attractive, including free shipping. I was able to use my reward as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
There were too many possible solutions to “redness” as a concern.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pearl
Site Experience FeedbackJun 21, 2026
I got hooked on skinmedica after watching the training video. The auto ship with discounts is an incentive and I'm able to tie my order with my alle points.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pj
Site Experience FeedbackJun 21, 2026
Just happy with my experience!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Site Experience FeedbackJun 21, 2026
I just love how easy is to find what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vicki
Site Experience FeedbackJun 21, 2026
its good. I love the discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Misch
Site Experience FeedbackJun 21, 2026
Came on to quickly place an order for a product I had previously received a free sample of. Quick purchase, love the website and order all of my skincare from this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lulu
Site Experience FeedbackJun 21, 2026
It took me awhile because at first i thought i had purchased the wrong item, but then I checked the date of the first purchase. The item was purchased in 2020.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joy
Site Experience FeedbackJun 21, 2026
Website is easily navigated, easily understood and the prices are reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Juli
Site Experience FeedbackJun 21, 2026
I absolutely love shopping at LovelySkin! I trust that all the products are genuine, and I find the customer reviews and ratings incredibly helpful when deciding what to buy. One of my favorite things is receiving samples with my orders—they’ve introduced me to several new products that I ended up loving. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OWL
Site Experience FeedbackJun 21, 2026
VERY EASY AND APPRECIATED THE PROMO CODE WORKED !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
I really enjoyed this website I think that I'm going to really love my products
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jade
Site Experience FeedbackJun 21, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cindy
Site Experience FeedbackJun 21, 2026
I love ordering from your website. I know whatever I receive from you will be quality products and know if any issues your customer care will help me. Never have I received expired products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cez
Site Experience FeedbackJun 21, 2026
soooooo good. always deals on high quality products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Me
Site Experience FeedbackJun 21, 2026
Went smoothly. I knew what I wanted to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JenR
Site Experience FeedbackJun 21, 2026
Lovely Skin has awesome sales all the time and best prices on high end skin care. I am constantly ordering from them. They are the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobbie
Site Experience FeedbackJun 21, 2026
Great experience. Easy to order. Especially like free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DBS
Site Experience FeedbackJun 21, 2026
everything went good with my ordering my order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lauren
Site Experience FeedbackJun 21, 2026
I enjoy the sales and variety of brands available through LovelySkin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackJun 21, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
CKorte
Site Experience FeedbackJun 21, 2026
Lovely skin has items in stock where no other site does AND has coupons on some of the more expensive brands
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Di
Site Experience FeedbackJun 21, 2026
Good product offering and no shipping fee
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rebe7
Site Experience FeedbackJun 21, 2026
Great website. The samples are great. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 21, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Overall good site, finding what was on sale using the holdiay sale banner link wasn't very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
harper
Site Experience FeedbackJun 21, 2026
it was good and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yaz
Site Experience FeedbackJun 21, 2026
Very good Services .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandra
Site Experience FeedbackJun 21, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Site Experience FeedbackJun 21, 2026
Easy to navigate and understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SueT
Site Experience FeedbackJun 21, 2026
checkout was fast and easy - easy to see what products are used for- glad to see a picture of the product - just sorry that some products were not in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Easy to find product and glad to have it on sale. Website excellent - finding products and checking out. Free samples most appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat!
Site Experience FeedbackJun 21, 2026
First time. Easy so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Amy
Site Experience FeedbackJun 21, 2026
Love Obagi
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love shopping at LovelySkin!
Site Experience FeedbackJun 21, 2026
I found what I was looking for quickly and like that Lovely Skin automatically applied the discount code and gave me free shipping and free samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bebe L.
Site Experience FeedbackJun 21, 2026
I've been a loyal LovelySkin customer for years, and they have always been consistent in offering high-quality products and an excellent shopping experience. Ordering is easy, shipping is fast, and everything is handled professionally. I especially love the samples included with my orders—such a thoughtful touch! Thank you, LovelySkin, for your outstanding service and commitment to quality
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie
Site Experience FeedbackJun 21, 2026
Quick and easy
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Copgyrl
Post-Delivery FeedbackJun 21, 2026
I highly recommend LovelySkin. The quality, proces and customer service are unparalleled.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Terry
Site Experience FeedbackJun 21, 2026
Everything was easy since I order frequently. I like to shop when you have sales or use the codes you send when I make a purchase. Love skin ceuticals products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Toptier
Site Experience FeedbackJun 21, 2026
Many options and having the discounted prices on the product very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Helen
Site Experience FeedbackJun 21, 2026
I used your lovely skin for years. I stopped last year and have been using expensive products . Now I’m back and very happy. Because my skin feels better and so do I
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
was easy
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 2