LovelySkin Customer Reviews
LovelySkin holds a 9.7/10 overall rating based on 694 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 93% |
 Neutral | 5% | 5% |
 Negative | 2% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 92% |
Neutral | 8% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 6,615
Sara
Site Experience FeedbackJul 2, 2026
منابعة العروض
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Derm Dame
Site Experience FeedbackJul 2, 2026
Easy to find products. I liked that one of the products I was looking for was also a "staff favorite." Checking out was quick and simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Twins
Site Experience FeedbackJul 2, 2026
Awesome experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Louise
Site Experience FeedbackJul 2, 2026
I was happy to see your prices were cheaper than the Elemis website. I have had facials with the products I ordered and wanted to start using them at home.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Now I just need the cell cycle catalyst, the ce ferulic, and the rgn-6 to complete my collection. One hour of my life spent watching a layering webinar and I’m a convert. And the questions you took from those writing in was just pitch-perfect. Madison Ave has nothing on Omaha!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackJul 2, 2026
It was great! But I don't like how I can't use my promotion codes for everything.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FOC
Site Experience FeedbackJul 2, 2026
Very good authentic product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janice G.
Site Experience FeedbackJul 2, 2026
I enjoy taking the Bizrate survey after my LovelySkin order. It is exciting to find the two surprise product samples in my package. It is a fun way to discover new products. Thank you for the generous samples!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackJul 2, 2026
Everything is great as always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
I finally watched the Skinceuticals layering YouTube video and I learned a lot. On August 1 I’m getting the RGN-6, really looking forward to getting my bonus credits on LS!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hbomb
Site Experience FeedbackJul 2, 2026
Always a winner! 🥇
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
I love ordering from LovelySkin. The website is easy to follow and lovelySkin has a great variety of products. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 2, 2026
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
A.P.
Site Experience FeedbackJul 2, 2026
I really enjoyed shopping on Lovelyskin.com. They have a great variety of products at great prices! I just wish we could add 2 promo codes at the same time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JM
Site Experience FeedbackJul 2, 2026
Fast checkout and love the promo codes!!!!!!!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Karolg
Site Experience FeedbackJul 2, 2026
Es la segunda vez que compro en esta paguina y sus precios son muy buenos con sus promociones
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
USA2026
Site Experience FeedbackJul 2, 2026
Love the website and product availability of specials
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HappyShopper
Site Experience FeedbackJul 2, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ceci
Site Experience FeedbackJul 2, 2026
It was a great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackJul 2, 2026
it would be helpful if you can click on multiple options (brand, ingredients, etc.) without having to submit then re-display the options to add more when doing a search.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
It was an easy order process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sony
Site Experience FeedbackJul 2, 2026
User friendly and easy to understand. Description of products good and great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
It was very clear information and discount codes which is why I’m buying here and not any other website! The whole purchase and payment experience was easy and Smooth
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jazz
Site Experience FeedbackJul 2, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
I always find everything I want on the site. I also like the fact that when you buy products, you can always save a little bit on your next purchase, which is important to me because what I buy is expensive and I can only use certain things because I have eczema.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
nurserust
Post-Delivery FeedbackJul 2, 2026
The ease of ordering just what I need and rapid delivery are big pluses. They also always send you samples with your order which I like. Trying new products this way saves a big expense and then you don't use it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
DD
Site Experience FeedbackJul 2, 2026
My go to for skin care! Quality products with great prices. Shipping is prompt.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peacebabie
Post-Delivery FeedbackJul 2, 2026
I was looking for a good vitamin C moisturizer. I am in love with what I purchased!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Hbomb
Post-Delivery FeedbackJul 2, 2026
Amazing as always!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Marie
Site Experience FeedbackJul 2, 2026
So easy to use… love the sale prices!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue M.
Site Experience FeedbackJul 2, 2026
Great experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mimi Toall
Site Experience FeedbackJul 2, 2026
Easy. Pleased with no shipping charges.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debi
Site Experience FeedbackJul 2, 2026
It was all good. Loved giving a discount code 😁
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Essie
Post-Delivery FeedbackJul 2, 2026
I love the products I purchase from lovely skin. Website is easy to follow. Good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
STEVIE
Site Experience FeedbackJul 2, 2026
Lovely Skin is a very well run company which offers a wide range of products and has an easy to navigate their website. and is considerate of their customers!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary Ann
Post-Delivery FeedbackJul 2, 2026
I have ordered this product from Lovely Skin several times. Their prices are lower than on Amazon and delivery is just as quick. Definitely recommend Lovely Skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Licha
Site Experience FeedbackJul 2, 2026
No problems!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melrose
Post-Delivery FeedbackJul 2, 2026
Lovely Skin is amazing - great products , prices promotions & service . My go to for keeping my skin looking great !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
LizS
Post-Delivery FeedbackJul 2, 2026
I love shopping at LovelySkin. They offer great sales and samples, and the product selection is excellent. This order was consistent with my typical experience - free shipping, discounts automatically added, and items were high quality and delivered on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Safaber
Post-Delivery FeedbackJul 2, 2026
Very pleased with Lovely Skin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 2, 2026
Let’s recommended by demo several years back and my step daughter. Been faithful to it ever since. Had spit on my face and tried your acid sample-spot is slowly reducing in size and smooth again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Becca
Site Experience FeedbackJul 2, 2026
I have been purchasing Obagi products for many years,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
It was super easy and they had exactly what I wanted, on sale! I didn't however like the mandatory shipping cost
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Milly
Site Experience FeedbackJul 2, 2026
Excellent!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CDP
Site Experience FeedbackJul 2, 2026
As usual, my interaction with this website was extremely easy. Just like dealing with an old friend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FA
Site Experience FeedbackJul 2, 2026
Experience is good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
HilaS
Site Experience FeedbackJul 2, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Baker
Site Experience FeedbackJul 1, 2026
It was good I loved the opportunities that are given to save money
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10