LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 845 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 96% |
 Neutral | 4% | 4% |
 Negative | 2% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 88% |
Neutral | 8% | 9% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 8,052
Online Shopper
Site Experience FeedbackSep 24, 2026
Ordering went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
peppermint patty
Site Experience FeedbackSep 24, 2026
I found the website con
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Meg
Site Experience FeedbackSep 24, 2026
good selection of products
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Sony
Site Experience FeedbackSep 24, 2026
Great! Love the selections!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
love the products
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 24, 2026
Very informative and site easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tetiana
Site Experience FeedbackSep 24, 2026
Everything was good and fast, easy to find what are you looking for But no more k18 available :(
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Peachy
Site Experience FeedbackSep 24, 2026
Restocked on some skin care products and bought one I haven’t tried before. Love the samples and free gift that came with purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
T
Site Experience FeedbackSep 24, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackSep 24, 2026
Great selection of products. Wish promo codes that come w order worked on my selected products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VG
Site Experience FeedbackSep 24, 2026
Liked the product combo offering. I’ve used the brand for years and it works great for my hair type…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tv8
Site Experience FeedbackSep 24, 2026
I would prefer to pay with PayPal and not a credit card. It's inconvenient to have to use one. The price was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Stelio
Site Experience FeedbackSep 24, 2026
no comment right now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MELLUVSWINE
Site Experience FeedbackSep 24, 2026
Variety to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ap mom
Post-Delivery FeedbackSep 24, 2026
I like the Brands and variety offered on LovelySkin. They’re shipping is prompt and free and you can earn rewards on your purchases. I do sometimes hesitate to buy things because I don’t think they have a generous return policy. I think you have to pay for returns or exchanges. So I usually just buy products that I already know.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Katmc58
Post-Delivery FeedbackSep 24, 2026
These are products that I’ve purchased from other retailer. I found a better price on your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Cindy
Site Experience FeedbackSep 24, 2026
I thought the website was easy to navigate, the ability to use the coupon code was straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Post-Delivery FeedbackSep 24, 2026
I always buy my skincare products from LovelySkin. I always check their website first and they usually always have what I’m looking for. They also offer great prices and discounts and I love that they include free samples. I’ve always been very satisfied with the products and the company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Stephie
Site Experience FeedbackSep 24, 2026
Very easy website to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coach
Site Experience FeedbackSep 24, 2026
Good product and good price. Easy to order with clear instructions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Redhead#1
Site Experience FeedbackSep 24, 2026
Lots of product information but had to call customer service to get instructions on how to navigate back to order screen. Success achieved !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzy
Site Experience FeedbackSep 24, 2026
I always experience only positive feedback from this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brooke
Site Experience FeedbackSep 24, 2026
Had to type in product name. I have used this product before and love itHard to navigate on my phone may have been easier on my computer, unsure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great place to shop
Site Experience FeedbackSep 24, 2026
Loved the ease of use and product availability was wonderful! Looking foward to more future purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Very user-friendly website with many top brands to choose all in one place. I love having the reviews to understand others' experiences that helps me choose what to buy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicki
Site Experience FeedbackSep 24, 2026
loved the website! easy and quick!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
REC
Site Experience FeedbackSep 24, 2026
Thank you so much for carrying such a wide range of products. I also love getting the free samples - kinda like the prize in a box of Cracker Jacks ;)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
I like the website and I think I’m gonna love it because it’s my first time to shop here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Emmieann13
Site Experience FeedbackSep 23, 2026
So easy to check out 10/10 recommend just wish they carried a few other brands!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
No hassle shopping experience
Site Experience FeedbackSep 23, 2026
Well-designed website with easy-to-find and read product reviews. The product comparison functionality is great. I love that shipping is included when you subscribe. Subscribing is a no-brainer when you find that this site carries the products you already use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 23, 2026
Easy to use and I found a discount code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Excellent site
Site Experience FeedbackSep 23, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miamidan
Site Experience FeedbackSep 23, 2026
It took me a while to find a product that was looking for, but my wife found it right away, so that was my bed if you have detailed information what each product does that would be great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dysan
Site Experience FeedbackSep 23, 2026
Great interaction. Price is perfect! Love the discount code. Try to support small business v. Amazon. Have been a customer for years!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buena en todo
Site Experience FeedbackSep 23, 2026
Muy bueno
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 23, 2026
Get a few too many emails but they always remember me when i need product. I rely on the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Bridgette
Site Experience FeedbackSep 23, 2026
The check out experience checked off all my boxes, e.g. being able to enter a separate billing address, being able to enter a promo coupon, accuracy at the review screen, a way to opt out of having my info shared, etc. These are all things that help make a person "trust" the entity they're using to shop. Thanks for keeping the shopper in mind in the design of your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 23, 2026
This is my first time to buy at LovelySkin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 23, 2026
Good website...user friendly
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Georgie
Site Experience FeedbackSep 23, 2026
I stopped taking because of expense, but started again. But was easy to re-up.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Di
Site Experience FeedbackSep 23, 2026
Fácil de manejar la pagina
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Laurie
Site Experience FeedbackSep 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Richard
Site Experience FeedbackSep 23, 2026
Pretty seamless
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Susie Q
Site Experience FeedbackSep 23, 2026
I love this company. Great selection and love the free sampkes
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jennyj
Site Experience FeedbackSep 23, 2026
Love quality of products and discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Site Experience FeedbackSep 23, 2026
I am pleased with how easy I can find the products that I prefer to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Post-Delivery FeedbackSep 23, 2026
Got my new Elta MD clear sunscreen . I usually sit the slightly tinted one but am looking forward to seeing how the sheer compares
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Abby
Post-Delivery FeedbackSep 22, 2026
Lovely Skin recommended this product to me and I love it! They sent me a free sample to try and I was able to tell in a few days that the product was helping the area around my eyes so I ordered a full size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 22, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10