LovelySkin Reviews - 674 Post-Delivery Reviews - 9.7/10
LovelySkin Rating
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2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 94% |
 Neutral | 4% | 5% |
 Negative | 2% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 91% |
Neutral | 8% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 6,368
Moo
Site Experience FeedbackJun 24, 2026
Very easy to order love the free samples! So quick to deliver! Great company!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Annie K. N.
Site Experience FeedbackJun 24, 2026
The whole shopping online experience was easy and direct. The website is easy to navigate and find the products I needed. I also like the way products are displayed with clear and visible prices. I also appreciate to learn that I got free shipping and free samples. The discount was awesome too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied
Site Experience FeedbackJun 24, 2026
The website was easy to use and already knew which products I wanted.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Dineska
Site Experience FeedbackJun 24, 2026
I loved this store because I get my favorite products. I have rosacea a skin condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cappy
Site Experience FeedbackJun 24, 2026
This was my first purchase and specifically I was looking for Kerstin Florian products. The site was easy to navigate and had what I was looking for, plus I received a discount.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ari
Site Experience FeedbackJun 24, 2026
Appreciate the samples sent via mail. Thank you, LovelySkin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gladymar
Site Experience FeedbackJun 24, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 1
- Likelihood To Recommend: 10
Jojo
Site Experience FeedbackJun 24, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
D
Site Experience FeedbackJun 24, 2026
I really like the product I ordered. Ipurchased somewhere else and needed more liking for a reasonable cost.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Deedah
Site Experience FeedbackJun 24, 2026
I have to say I always recommend this website to anyone who is looking to purchase any type of skincare product. What makes it very unique and special in my opinion is that (especially when comparing LovelySkin to other websites that sell skincare products) it gives WAY MORE INFORMATION about the product you are looking at. Specifically, my favorite feature is that when it lists the ingredients you can also go to the top right corner and have it explain what each ingredient actually is! Which is amazing! There are other sites that do not even list the products’ ingredients at all… or at least not all of them. And I haven’t seen any that explain what the ingredients do for your skin!! That’s just amazing! Also I love if you’re in a rush you can always click on that “Spec” or “Specs” link and it drops down to list the most important features about the skin or hair or makeup products you are currently looking at to see if it fits your “needs” or “concerns” or fulfills what you would want it to. And besides the website being so amazing.. when I had an issue with my sensitive skin and I had to call to speak to someone, the person over the phone was super sweet and told me all about how she was in Nebraska where the company is located. And how it’s a family run business and it’s not a big place and they are good people there. And it blew my mind because how could a family run business all the way from Nebraska take over the skincare (and hair care and makeup etc) industry with an amazing website built like this and offer killer sales and products and go so above and beyond?! I don’t have the answer. But I would love to know lol. Anyway… thanks for keeping me wrinkle free and moisturized and keeping some extra change in my pockets LovelySkin!! You’ll always be my fav! Even though I would buy so much more but my skin is so reactive since I’ve been diagnosed with this autoimmune disorder called Chronic Idiopathic Urticaria (which gives me hives and I had sensitive skin to begin with..) if it wasn’t for your return policy.. now I can only buy stuff I know won’t irate my skin :( I can’t try anything new :( because I can’t return anything until September… But before that I was spending definitely over 1,000$ a year maybe more. Oh well. This purchase would have been much more if you could change or make some wiggle room (say a legitimate Doctor’s note/letter explaining my condition and documentation of my hospitalization(s)…? Who knows. But I will still always be your loyal customer for my SkinCeutical retinol and eye cream and Epionce eye cream and tinted SPF and Obagi’s 15% Vitamin C :) plus my mom buys all her prescription hair loss products by ISDIN from you guys too! We love you!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barbara
Site Experience FeedbackJun 24, 2026
LovelySkin goes above and beyond for the best customer service ever! All products are high end quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Combing through masks I really relied on a short video on masks by a Skinceuticals dermatologist. Just the short video was so helpful, I’m pro-embedding more such videos among products, thoughts perhaps they’re exclusive to the brand (but they’re so relevant beyond the brand).
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Starfish
Site Experience FeedbackJun 24, 2026
Everything was so easy! Quick check out. Very efficient company! Love their sales of course!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunny
Site Experience FeedbackJun 24, 2026
I am always looking for a good value. So far Lovely Skin has delivered.I am more likely to shop with a coupon or discount code. I want what every senior lady wants ! Beautiful skin and feel good about my appearance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackJun 24, 2026
Love it! easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hbomb
Site Experience FeedbackJun 24, 2026
So glad LovelySkin has an amazing variety of skin care options! The free samples help me whose what is right for my future skin care purchases!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n2wishnn
Site Experience FeedbackJun 24, 2026
Didn't know about this website, until I was about to purchase the product on amazon, and thought, my goodness, that's awful high, and so I googled the product and found y'all were much cheaper! Thank u so much, u don't know how long I've wanted to get this lip butter again!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackJun 24, 2026
Very easy to negotiate the checkout process with a discount and a gift card. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisa
Site Experience FeedbackJun 24, 2026
Easy to locate the products I want and use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
All great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SarJan
Site Experience FeedbackJun 24, 2026
LovelySkin is one of the best skin care companies that I.have every used. I look to them for my skin. It has excellent customer support!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
R T
Site Experience FeedbackJun 24, 2026
Good except for my errors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Great sight. Wonderful sales.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paula
Site Experience FeedbackJun 24, 2026
love the 20% off for a first time purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aunna
Site Experience FeedbackJun 24, 2026
My overall interaction with the website has been good. Not too happy about the new taxes. Because Massachusetts doesn't have them underneath a certain amount. So I'm not sure why we have to pay them for your state.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kiki
Site Experience FeedbackJun 24, 2026
I had clicked on the product that I ordered today weeks ago and continue to check pricing. Today I got an email that it was 30% off so that was my go to to buy the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melrose
Site Experience FeedbackJun 24, 2026
Quick
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Est
Site Experience FeedbackJun 24, 2026
I called to ask a question and the person I talked with was friendly and helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wberliz
Site Experience FeedbackJun 24, 2026
This website is the best for bought skin care ever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 24, 2026
I've used the Obagi product for years, works for me and my skin type. I can honestly say "I'm an Obagi girl".
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
PrincessB
Site Experience FeedbackJun 24, 2026
Great website easy to maneuver. Love SkinCeuticals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nagy
Site Experience FeedbackJun 24, 2026
I've had very good experiences with LovelySkin. Ordes arrive in a timely manner, and I love the frequent discounts and points which accrue with purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
marcomex
Site Experience FeedbackJun 24, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wellness Mom
Site Experience FeedbackJun 24, 2026
I was sent a link, I had never heard of it before.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 24, 2026
I literally dreamt about this item. New rule: no LS before sleep. You’re literally the shop of my dreams
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Becky
Site Experience FeedbackJun 24, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Always had good experience with Lovely skin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 24, 2026
Happy with my purchase
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
peacebabie
Site Experience FeedbackJun 24, 2026
Found what I was looking for, but not s easily as I had hoped. I filtered moisturizers by active ingredient (vitamin C) and it gave me a ton of products that were NOT vitamin C so I had to sort through them.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
lalin
Site Experience FeedbackJun 24, 2026
I like the offers and the rewards.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Linders
Site Experience FeedbackJun 24, 2026
was so glad to fine the dermablend ! Will buy from LovelySkin always .Thank You !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Magnolia
Post-Delivery FeedbackJun 24, 2026
Had desired product, adequate product info available, on-time delivery and well-packaged. Would love lower pricing😉
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Gypsydog26
Site Experience FeedbackJun 24, 2026
Website is easy to navigate. Loads of high quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SaraR
Site Experience FeedbackJun 24, 2026
I’m a devoted LovelySkin customer and have been for years! The entire shopping experience is so seamless and enjoyable. They have incredible customer service and support about product questions. They offer a vast variety of skincare and beauty products which makes it so convenient to purchase favorites or to try something new. I also appreciate their fast and free shipping and the free samples to discover new products. A+ LovelySkin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Laura
Site Experience FeedbackJun 24, 2026
Super fast. I love that the discount code applied automatically.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MommaT
Site Experience FeedbackJun 24, 2026
I find the site very easy to navigate. It remembers when I have coupons and applies them. My only glitch today was when I tried to use ApplePay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joy
Site Experience FeedbackJun 24, 2026
Easy and good prices for products and good descriptions of use and ingredients
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Simple process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TOSCA
Site Experience FeedbackJun 23, 2026
EXELENT
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ting
Site Experience FeedbackJun 23, 2026
Overall good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10