LovelySkin Customer Reviews
LovelySkin holds a 9.7/10 overall rating and 891 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 95% | 94% |
 Neutral | 3% | 5% |
 Negative | 1% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 91% |
Neutral | 8% | 7% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 8,825
Kiki
Site Experience FeedbackOct 31, 2026
Very user friendly when I had to rest my password
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruby
Site Experience FeedbackOct 31, 2026
Easy user friendly site, informative.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeannette
Site Experience FeedbackOct 31, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Deb
Site Experience FeedbackOct 31, 2026
Great place to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noe
Site Experience FeedbackOct 31, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 31, 2026
Website very easy to use, with a very wide range of products. Occasionally has a percent off the products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patrick of FL
Site Experience FeedbackOct 31, 2026
Wonderful website and company. Best price available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
GLAD TO FIND ANOTHER WONDERFUL SALE.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
I wish that you sold Keranique on here
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Lindsay
Site Experience FeedbackOct 31, 2026
Great experience and best price for real products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nels
Site Experience FeedbackOct 31, 2026
Good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Good experience because they offered me a 20% discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jaylil
Site Experience FeedbackOct 31, 2026
Good experience, easy to navigate and find what I needed and use my SkinCeuticald Code
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
jm
Site Experience FeedbackOct 31, 2026
Love that I can order quality brand names from Lovely Skin with a discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackOct 31, 2026
I love shopping for my skin care needs with LovelySkin. Always shipped promptly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AGC
Site Experience FeedbackOct 31, 2026
I have shopped with LovelySkin for years because they offer the products I prefer at fair prices!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lezlita
Post-Delivery FeedbackOct 31, 2026
Loved that I have a new source for my Obagi 20%C..problem with the samples..I requested FixMySkin lip balm and got body balm instead which I did not realize until after I put it on my lips..I did not like the body balm on my lips..of course at first I thought it was lip and it wasn't until the am I discover they sent me body balm...then on the Marini Night Zyme the directions on the attached sample card said to "apply as a final layer over ALL of your PM routine products", which I did..but the results seemed very bad then I researched the directions on line with Marini and it said something completely different. So very poor sample experience.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Obagi Medical
Site Experience FeedbackOct 31, 2026
Everything worked great. Even my promo code was filled in automatically. This is a great site because they offer so many different products. prices are actually very reasonable and they always offer incentives.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JenR
Site Experience FeedbackOct 31, 2026
I love that Lovely Skin gives samples so that you can be sure how your skin will react before you purchase. I've been a Lovely Skin customer for years. They have the best prices and a generous rewards system. I will continue to purchase my hair, skin, and body products from them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
I love the website, user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Veronica Hanson
Site Experience FeedbackOct 31, 2026
I still have to see what this website is like after I get the products delivered can't say untill it happens.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Queen
Site Experience FeedbackOct 31, 2026
Great
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Mindy
Site Experience FeedbackOct 31, 2026
Always a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charliehorze
Site Experience FeedbackOct 31, 2026
Perfect checkout. Straight forward and easy. Great value on merchandise and free shipping is a plus.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mic
Site Experience FeedbackOct 31, 2026
Easy site and lots of brands love 1st time discount
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 31, 2026
I liked the samples to of rose face daytime cream and the cleanser. Would like to order them too. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
GG
Post-Delivery FeedbackOct 31, 2026
I've been shopping with LovelySkin for several years and have always appreciated their great selection of medical-grade skincare, trusted brands, and helpful product information. The website is easy to navigate, and I love the samples and rewards. Overall, I've had a consistently positive experience and would definitely recommend LovelySkin to anyone looking for quality skincare products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mar
Post-Delivery FeedbackOct 31, 2026
i had just started to use my product, so far i am satusfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Moe
Site Experience FeedbackOct 31, 2026
I absolutely love the website. It’s easy to use and deals are ALWAYS available. As a grown adult I really love the free samples that are provided with each purchase! Thank you for allowing us to choose them too!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
amazing selections. Quick delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
YAYA64
Site Experience FeedbackOct 31, 2026
Obagi Sale is wonderful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TacoTuestay.
Site Experience FeedbackOct 30, 2026
It's easy to find what I need and I can read the ingredients and how to use it plus I like the recommendations and prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ernie
Site Experience FeedbackOct 30, 2026
No complaints about this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mari
Post-Delivery FeedbackOct 30, 2026
I had been looking for this deodorant everywhere and couldn't find it anywhere until I came across this dermatology store. Honestly, I was so happy to finally find it in stock! The ordering process was super easy, and the shipping was incredibly fast. Everything arrived perfectly and exactly as expected. I'm definitely going to order from them again as soon as I run out. If you're searching for hard-to-find skincare or personal care products, I highly recommend checking them out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
pnwgirl
Site Experience FeedbackOct 30, 2026
Best price online. Appreciate free bundled shipping. LOve the free samples as its fun to try something new.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Everything went fine! Easy to use and liked the way information about the product was given and easy to locate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teri
Site Experience FeedbackOct 30, 2026
The website was easy to navigate and I was quickly able to locate the products needed. The checkout process was also very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
I did not want body oil when I bought Laliscious originally and had never used body oil. I had it, so I tried it, and it’s incredible. I feel terrible I made such an issue of it but I was in the market for face oil. I don’t see myself ever using a body oil aside from The Oil. But I fell in love with it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Veerod
Site Experience FeedbackOct 30, 2026
Easy to find what I was looking for and prices are competitive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BowBow
Site Experience FeedbackOct 30, 2026
Good experience, survey too long.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gigi
Site Experience FeedbackOct 30, 2026
No problems.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
iu
Site Experience FeedbackOct 30, 2026
It was good, fast, and I got a discount and promo items, fantastic!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Excellent experience. Clear instructions. Appreciate loyalty program and free shipping. Great pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KJ
Site Experience FeedbackOct 30, 2026
I always order my favorite lip product from this site and have had a pleasant experience every time! Shipping is fast and reliable and I appreciate the frequent sales that the site has.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
The website is very easy to find the articles and the information provided is very clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GG
Site Experience FeedbackOct 30, 2026
I've had a consistently great experience with LovelySkin. The website is easy to navigate, everything is organized well, and I appreciate the variety of professional skincare brands and products available. I also enjoy browsing the product details and finding the products I need. Overall, the shopping experience is smooth, convenient, and enjoyable, and I've always been happy with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wandalee
Site Experience FeedbackOct 30, 2026
very good! had to phone c/s for assistsnce quick reaponse with a teal person! five stars!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glenda
Site Experience FeedbackOct 30, 2026
Excellent experiance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Post-Delivery FeedbackOct 30, 2026
Since my initial order, I have ordered 2 of the items I was gifted samples for from LovelySkin. So glad to have found you and have a solid routine for facial care now. Kristin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10