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LovelySkin Reviews - 677 Post-Delivery Reviews - 9.7/10

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Most Current Certification:
Jun 27, 2026
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well over a million customers. Under the expert direction of board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, we are an authorized retailer for some of the best professional beauty products that are typically only available in dermatologist offices, salons or spas. Our team is dedicated to top-quality customer service to help you find the perfect solution for any skin or hair concern.

LovelySkin Rating

Customer Certified
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Circle of Excellence
Circle of Excellence - LovelySkin

2025 Winner Platinum Circle of Excellence

15 years

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Post-Delivery Feedback - 677 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

94%93%
Neutral rating icon

Neutral

4%5%
Negative rating icon

Negative

2%1%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

8 out of 10

Site Experience Feedback - 5,757 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%91%
Neutral rating icon

Neutral

8%7%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for LovelySkin

Showing 1 - 50 of 6,434

  • Mtskin

    Site Experience Feedback

    Jun 26, 2026

    Promo codes that should have automatically applied didn’t go through this time. Normally, I don’t have that problem in this site. I caught it at checkout. I was able to go back and look up another product from the same brand to see the promo code and copy it to paste into the checkout section. I feel like it usually auto populates the code, so the extra steps were not ideal, but didn’t take too much extra time

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sherryl

    Site Experience Feedback

    Jun 26, 2026

    This site is amazing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • I'mFran14!

    Site Experience Feedback

    Jun 26, 2026

    My experience today with the webpage was great as usual.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chris

    Site Experience Feedback

    Jun 26, 2026

    No problem with placing an order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Toni

    Site Experience Feedback

    Jun 26, 2026

    Website not as easy for seniors to fill out as younger customers! But, I have been ordering Obagi for many years and your products are the only ones I use; they work very well!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CT

    Site Experience Feedback

    Jun 26, 2026

    Easy purchase - nice site!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 26, 2026

    Website is fine. Very usable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nola

    Site Experience Feedback

    Jun 26, 2026

    Love the website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BS

    Site Experience Feedback

    Jun 26, 2026

    Love that I find everything I need and it gets delivered right at my door.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kathy

    Site Experience Feedback

    Jun 26, 2026

    Easy site to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • California-BFD

    Site Experience Feedback

    Jun 26, 2026

    Overall experience was positive. Just a learning curve with any new website. Really appreciate the free gifts and samples

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 26, 2026

    I Researched Advanced Heliocare supplements as recommended by my dermatologist and looked at different distributors and found Lovely Skin was a reputable dermatologic approved site with the best prices for the value.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Drew

    Site Experience Feedback

    Jun 26, 2026

    Everything is great as always. Thanks!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Emilie

    Site Experience Feedback

    Jun 26, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BJ

    Site Experience Feedback

    Jun 26, 2026

    It’s easy to work with and I like the discounts

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LGB

    Site Experience Feedback

    Jun 26, 2026

    Very easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Becky

    Site Experience Feedback

    Jun 26, 2026

    I was able to find what I wanted quickly. There were niit many night cremes and I do not know about the contents.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Bambi

    Site Experience Feedback

    Jun 26, 2026

    Always look forward to a great deal for quality products that ACTUALLY improve my skin.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Marissa

    Site Experience Feedback

    Jun 26, 2026

    Easily found what I was looking for and appreciated the discount.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alex

    Site Experience Feedback

    Jun 26, 2026

    was not expecting discount, wanted to check my next order, and then saw the sale and remembered I needed sunscreen....

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Iris

    Site Experience Feedback

    Jun 26, 2026

    Me gusta que siempre tienen descuento 😃🙏

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alice

    Site Experience Feedback

    Jun 26, 2026

    I have been using Kenra 13 for years. So easy to work with .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 26, 2026

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RTR

    Site Experience Feedback

    Jun 26, 2026

    I needed to order some shampoo and conditioner and hydrating oil, so I was very pleased to receive an email letting me know that the products that I needed were on sale.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CintiB

    Site Experience Feedback

    Jun 26, 2026

    I like that I can find legitimate SkinCeutical products with a slight discount.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • GIGI

    Site Experience Feedback

    Jun 26, 2026

    I’ve ordered several skin care products and sunscreen from this sight! This is my first go to to check out if Lovely Skin has what I want!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Skylah

    Site Experience Feedback

    Jun 26, 2026

    Best price on product that I found and this product is not an easy one to locate.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • FDW

    Site Experience Feedback

    Jun 26, 2026

    It was all good! I love the free samples!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yary

    Site Experience Feedback

    Jun 26, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 26, 2026

    No issues with the purchasing part. Thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ismi

    Site Experience Feedback

    Jun 26, 2026

    I Looove LovelySkin!! Excellent service, excellent brands. Lovely🫶

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • djc1737

    Site Experience Feedback

    Jun 26, 2026

    Generally positive hjowever I got a lttle confused because to. mw similar looking bottles held different Items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JanisJ

    Site Experience Feedback

    Jun 26, 2026

    I have been purchasing from LovelySkin for several years and am extremely happy with the promotions offered, the free samples and the speed of delivery! Also, items(s) are always beautifully packaged! I trust the LoveSkin, they always put the customer first. JanisJ

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DonnaKap

    Site Experience Feedback

    Jun 26, 2026

    Everything was amazing except the Prosil isn’t offered anymore. Great coupon!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Essie

    Site Experience Feedback

    Jun 26, 2026

    It's a very good website, easy to find what you are looking for, prices are fair for the size and product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gloria

    Site Experience Feedback

    Jun 26, 2026

    Love you products all very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AuntLovely

    Site Experience Feedback

    Jun 26, 2026

    LovelySkin has an easy website to navigate, excellent selection of products and great prices. Overall, a great shopping experience.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GlassGal

    Site Experience Feedback

    Jun 26, 2026

    LovelySkin carries the brands that I like to use. Website is easy to navigate and the special offers are very helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kelsea

    Site Experience Feedback

    Jun 26, 2026

    I had no problems finding anything. Super easy and quick. The explanation of each product is super easy to read and very understanding!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Roseann

    Site Experience Feedback

    Jun 26, 2026

    Very easy process - no issues

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Champ

    Site Experience Feedback

    Jun 26, 2026

    I think the website, product and pricing are great. Highly recommended.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • kp

    Site Experience Feedback

    Jun 26, 2026

    Lovely Skin is easy to interact with! I appreciate the discounts and free samples.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Halmoni

    Site Experience Feedback

    Jun 26, 2026

    I don’t like the advertising that product is FSA/HSA approved but yet forced to go with third party which is a racket.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bea

    Site Experience Feedback

    Jun 26, 2026

    Found the products that I needed to purchase on this website and was very happy that you had the products that I was looking for very pleased with overall of my communication with you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Reader

    Site Experience Feedback

    Jun 26, 2026

    I was very pleased to get a 30% off code when I shopped today. It was easy to find the product and shipping was free.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ester

    Post-Delivery Feedback

    Jun 26, 2026

    Good products at good prices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • cyclegirl

    Site Experience Feedback

    Jun 26, 2026

    Wonderful quality products with outstanding pricing!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mary Ann

    Site Experience Feedback

    Jun 26, 2026

    Cheaper than Amazon. and delivery is just as quick.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Steph

    Site Experience Feedback

    Jun 26, 2026

    Great prices, free shipping, timely delivery, good variety of products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Not That Karen

    Site Experience Feedback

    Jun 26, 2026

    Website was very easy to use. Checkout was easy. Sale was excellent.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »