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LovelySkin Reviews - 684 Post-Delivery Reviews - 9.7/10

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Most Current Certification:
Jun 29, 2026
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well over a million customers. Under the expert direction of board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, we are an authorized retailer for some of the best professional beauty products that are typically only available in dermatologist offices, salons or spas. Our team is dedicated to top-quality customer service to help you find the perfect solution for any skin or hair concern.

LovelySkin Rating

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Circle of Excellence - LovelySkin

2025 Winner Platinum Circle of Excellence

15 years

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Post-Delivery Feedback - 684 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

93%94%
Neutral rating icon

Neutral

5%5%
Negative rating icon

Negative

2%1%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

8 out of 10

Site Experience Feedback - 5,800 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%91%
Neutral rating icon

Neutral

8%7%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

Recent Reviews for LovelySkin

Showing 1 - 50 of 6,484

  • KZ

    Site Experience Feedback

    Jun 28, 2026

    Easy process from A to Z

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 28, 2026

    Lowest price I found for this product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Tots

    Site Experience Feedback

    Jun 28, 2026

    5stars

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Naseem

    Site Experience Feedback

    Jun 28, 2026

    Overall, my experience with the website was good. It was easy to browse products and find what I was looking for. The checkout process was simple and smooth.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • finewine 57

    Site Experience Feedback

    Jun 28, 2026

    a little difficult at first

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Happy Customer

    Site Experience Feedback

    Jun 28, 2026

    Great experience and easily found my holy grail product (on sale with free shipping and free samples)!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Justin

    Site Experience Feedback

    Jun 28, 2026

    Great overall experience. Easy to navigate and checkout.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ar

    Post-Delivery Feedback

    Jun 28, 2026

    Great products. Anxious to continue to use and hope for positive results

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Deborah

    Site Experience Feedback

    Jun 28, 2026

    Everything went well, no complains. Discovered what seems to be a very interesting brand. Purchased something from them. Let's see how it goes. For me it's a great place for Skin Care shopping. Love the discount's, they help a lot.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Andy

    Site Experience Feedback

    Jun 28, 2026

    Liked the selection of beauty brands listed, ease of the site and finding products I have used at a discounted or special offer. Will definitely use Lovely Skin in the future!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lucy

    Site Experience Feedback

    Jun 28, 2026

    Love it!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jenny

    Site Experience Feedback

    Jun 28, 2026

    Always fast shipping. Love the freebies too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Christy

    Site Experience Feedback

    Jun 28, 2026

    It was nice and easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CMW from SoCal

    Site Experience Feedback

    Jun 28, 2026

    Sale on my preferred zinc sunscreen!!!

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lil G

    Site Experience Feedback

    Jun 28, 2026

    Good selection, good pricing and very user friendly website. Easy to check out.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mylene

    Site Experience Feedback

    Jun 28, 2026

    I have been customer of Lovely Skin for more than 15 years. They have never disappointed me. I appreciate their excellent products and services

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ronnieb

    Site Experience Feedback

    Jun 28, 2026

    First time buying from here as they had sale which made products prices very good. Found ordering on line very easy and looking forward to receiving products. Overall will most likely order from them again.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jamie

    Site Experience Feedback

    Jun 28, 2026

    I was pleased to find high end skin care products on this site. The on-going discounts made it possible for me to order more than I had planned.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Christin

    Site Experience Feedback

    Jun 28, 2026

    perfect

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 28, 2026

    Had to do 2 separate transactions because each had different discount codes and you won’t accept more than one code. I understand more than one code per product but ridiculous to have to do two transactions for two products. Otherwise I like lovelyskin!

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Diguma

    Site Experience Feedback

    Jun 28, 2026

    Easy to find and buy. I wish there were more brands

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • oldiebutgoodie

    Site Experience Feedback

    Jun 28, 2026

    easy to navigate to find the products I wanted.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Angie D.

    Site Experience Feedback

    Jun 28, 2026

    The site was easy to navigate. The site offers multiple products, very convenient.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nick

    Site Experience Feedback

    Jun 28, 2026

    Always great, carry variety of products.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Selective Shopper

    Post-Delivery Feedback

    Jun 28, 2026

    Well-designed website, substitutions suggested if desired product is unavalable (but usuallymostproducts offered are available, shipping is fast and packaging is correct. I have purchased my svincare products from Lovrly Skin and always been highly satisfied with their products and service. Prices nay be slightly above other websites for some products, but the quality of everything I've ever purchased from Lovely Skin has always been excellent. I highly recommend Lovely Skin for a seamless shopping experoence.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Erona

    Site Experience Feedback

    Jun 28, 2026

    Overall, the website provided an easy pay method Pfeiffer different options to utilize. I knew exactly what I was looking for and didn't necessarily peruse the website. But it was an easy experience and what I purchased provided free shipping.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • SaraR

    Site Experience Feedback

    Jun 28, 2026

    I’ve been shopping at LovelySkin for years! I love the whole experience from start to finish. Unbeatable customer support, a vast selection of top tier products, and fast and free shipping, including free samples to try new products! I always have a browser open to LovelySkin, it’s my all time favorite!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Darcy

    Site Experience Feedback

    Jun 28, 2026

    I love buying from Lovely Skin for their prices and with the sales!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Post-Delivery Feedback

    Jun 28, 2026

    Easy to order. Fair prices.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    • On Time Delivery: 8
    • Customer Support: 6
    Full ratings for this review »
  • The Kidd

    Post-Delivery Feedback

    Jun 28, 2026

    I found the product I wanted at a competitive price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Liz

    Site Experience Feedback

    Jun 28, 2026

    love the july 4th sales

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JMMA

    Site Experience Feedback

    Jun 28, 2026

    Very good experience shopping with LovelySkin with savings not found on other major online retailers.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Kk

    Site Experience Feedback

    Jun 28, 2026

    Details about products are very good. I appreciate also the samples.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jnac

    Site Experience Feedback

    Jun 27, 2026

    I loved all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DP

    Site Experience Feedback

    Jun 27, 2026

    Great experience and interaction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Karissa

    Site Experience Feedback

    Jun 27, 2026

    LovelySkin is always my go to.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Estela

    Site Experience Feedback

    Jun 27, 2026

    It’s a good online store.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pmg

    Site Experience Feedback

    Jun 27, 2026

    I loved it, a very nice experience!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • FARMERSSON

    Site Experience Feedback

    Jun 27, 2026

    Love the site! Love the professional opinions offered.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fran

    Site Experience Feedback

    Jun 27, 2026

    I had great experience with first item because it was in stock and it is a wonderful product for me. However, I was very disappointed that the second item was not in stock and would not be until August.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JGP

    Site Experience Feedback

    Jun 27, 2026

    I love doing business with this company. They do what they say. They don’t over sell you and I truly appreciated how they treat me as a customer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Elias

    Post-Delivery Feedback

    Jun 27, 2026

    The packaging was damaged by one of the 2 bottles spilling liquid soap. The bottle's was twisted and leaked almost quarter of the content

    • Overall Rating: 7
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 5
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Let lo

    Site Experience Feedback

    Jun 27, 2026

    Overall, the interaction was as positive an experience as it has always been, characterized by smooth communication, responsiveness, and a friendly atmosphere that consistently foster trust and satisfaction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kay

    Site Experience Feedback

    Jun 27, 2026

    Too many products I was looking to get are out of stock and therefore I will miss the sale opportunity.

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Richie

    Site Experience Feedback

    Jun 27, 2026

    Email link. Extremely easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JT

    Site Experience Feedback

    Jun 27, 2026

    I was thrilled to see you offered Lather products. Website easy to maneuver. I went back to add another item and it reset quickly and accurately.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • NK

    Site Experience Feedback

    Jun 27, 2026

    Very well organized and informative website. Contains a wide variety of products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nic

    Site Experience Feedback

    Jun 27, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Betsy

    Site Experience Feedback

    Jun 27, 2026

    This is only my second purchase. The instructions are very clear particularly if something was put in wrong.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nikki

    Site Experience Feedback

    Jun 27, 2026

    I liked the ease of access. The fact I could view details about a sample product without leaving the page was nice. I always have an easy time buying my sunscreen on Lovelyskin!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
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