LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 815 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 97% |
 Neutral | 4% | 3% |
 Negative | 2% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 93% |
Neutral | 7% | 6% |
Negative | 2% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,584
Karie
Site Experience FeedbackSep 3, 2026
Very easy to use and line the different options
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
lorac
Site Experience FeedbackSep 3, 2026
Your site is soooo easy to use and checkout is quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Easy to find items, and checkout was easy, except 2 items had discount codes, but I was only able to apply one discount, so I had to break my order in 2 in order to receive both discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moley
Site Experience FeedbackSep 3, 2026
Because I’ve ordered these 2 products before, it was easier to reorder.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VICHY
Site Experience FeedbackSep 3, 2026
Great product availability for Vichy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
VICHY
Site Experience FeedbackSep 3, 2026
This is my first purchase from LovelySkin. The website seems easy to navigate, and there are many Vichy products available (which I use).
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 3, 2026
Easy to use! Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susanna
Site Experience FeedbackSep 3, 2026
I can always find exactly what I'm looking for at LovelySkin. The selection is great and shopping is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerri
Site Experience FeedbackSep 3, 2026
Lovely Skin in reliable, fast, and always carries the products I love
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nat
Site Experience FeedbackSep 3, 2026
Always a great, efficient experience and wonderful variety of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Accidentally purchased No. 6 Olaplex Bond Smoother instead of shampoo, my fault entirely but kind of a bummer. Brought me back to the site to get what I needed, left with something I wanted. Hope Cerise Oil with Vitamin C won’t interfere with evening retinoids…
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzy
Site Experience FeedbackSep 3, 2026
Excellent service, quick delivery, great prices, and outstanding value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tiny
Site Experience FeedbackSep 3, 2026
I had a great experience today like always.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SaraR
Site Experience FeedbackSep 3, 2026
Love this company ! Order west!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Prisla kim
Site Experience FeedbackSep 3, 2026
I first came across LovelySkin while comparing skincare products and prices on different websites. The product I was looking for was listed at the lowest price here. After doing some research, I found that LovelySkin guarantees authentic products, which makes it seem like one of the best options in terms of value for money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Miri
Site Experience FeedbackSep 3, 2026
Glad to have found a product that I have been looking for for over a year and thought it was discontinued!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
dvc
Site Experience FeedbackSep 3, 2026
excellent experience on the website will definitely be shopping here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Did not know how to redeem points for this purchase
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carol
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Happy
Site Experience FeedbackSep 3, 2026
I loved...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denny605
Site Experience FeedbackSep 3, 2026
I always get my Skinceutical products from Lovely Skin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tori
Site Experience FeedbackSep 3, 2026
Website was clean didn’t lag or anything. No unnecessary pop ups or adds. Only thing I don’t like is that I had to spend $25 to be able to place my order.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Sue
Site Experience FeedbackSep 3, 2026
Purchase of this item was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tee
Site Experience FeedbackSep 3, 2026
coupon code was already in at checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EC
Site Experience FeedbackSep 3, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CEW
Site Experience FeedbackSep 3, 2026
I found the site looking for the specific product. The price listed on the sponsored ad on Google was quite a bit less than the price on your actual website. I was very pleased with how easy it was to chat with someone and they honored the Google price. Will order again. Great Experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
LovelySkin's website made it easy to place my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
327skincare
Site Experience FeedbackSep 3, 2026
Site is super easy. Discounts are great. I chose lovely skin over another site because of the Labor Day discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PupQueen
Post-Delivery FeedbackSep 3, 2026
Website is easy to navigate and the product selection is amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Happy Skin
Site Experience FeedbackSep 3, 2026
Great to have a website that offers all the medical grade skin care products. Enjoy being able to order multiple products on one website that is very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scrappy
Site Experience FeedbackSep 3, 2026
Had a great experience and received a good discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SkyJacq
Site Experience FeedbackSep 3, 2026
Easy to navigate, easy to search
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brianna
Site Experience FeedbackSep 2, 2026
I’ve only had great experiences using this website. I placed an order a few months ago and was very happy with the process so I wanted to come back and order again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jeanie
Site Experience FeedbackSep 2, 2026
Website is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Keep up the good work although I wish products were a bit cheaper or offer a senior discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jngarmec
Site Experience FeedbackSep 2, 2026
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GabrielaWingerter
Site Experience FeedbackSep 2, 2026
Good prince and brand
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lizzy
Site Experience FeedbackSep 2, 2026
I had an overall easy and wonderful experience using the website. I found exactly what I needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tooley
Site Experience FeedbackSep 2, 2026
Very good. I was looking for a specific shampoo and you carry it and it was on sale lm
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sweet Angel
Site Experience FeedbackSep 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ZP
Site Experience FeedbackSep 2, 2026
i love the website, i love the products and i always recommend the page to all my friends since i believe is a friendly option to get fast and secure your skin care.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Texas Jean
Site Experience FeedbackSep 2, 2026
I selected Osmosis Rescue MD repair serum & the product was switched to the same one available on amazon which is NOT THE MD version of the product.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Delvalle,Kelsey
Site Experience FeedbackSep 2, 2026
Muy fácil el manejo
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Millie
Site Experience FeedbackSep 2, 2026
First time shopping here, and it was great!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
zkkkkkkkkk
Site Experience FeedbackSep 2, 2026
Good experience of finding the products I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
penny6000
Site Experience FeedbackSep 2, 2026
The overall experience was good. I'd prefer to see taxes included in the overall price, not added at the end.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Great Skin
Site Experience FeedbackSep 2, 2026
I loved that it was easy to use my FSA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Site Experience FeedbackSep 2, 2026
Very easy, found my product and check out to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10