LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 814 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 97% |
 Neutral | 4% | 3% |
 Negative | 2% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 91% | 92% |
Neutral | 7% | 7% |
Negative | 2% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,616
SLP72
Site Experience FeedbackSep 4, 2026
It was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
Lizzzz
Site Experience FeedbackSep 4, 2026
It’s was very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Make codes eligible
Site Experience FeedbackSep 4, 2026
Couldn’t use discount code
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
ben_mad
Site Experience FeedbackSep 4, 2026
Easy to find products and easy purchasing process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Davonk
Site Experience FeedbackSep 4, 2026
Very satisfied that you had my product which is missing everywhere else. Thank you so very much!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tori L
Site Experience FeedbackSep 4, 2026
The website is easy to use, even on a cell phone. Lots of information for those not sure what product is best for them. Great deals around holidays!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bajangirl
Site Experience FeedbackSep 4, 2026
Easy to order, many options to pay, products always ship/arrive in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cynthia
Site Experience FeedbackSep 4, 2026
All the products from the brand I’m currently using are available, saves shopping & searching multiple places. The site is very fast & easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yana_K
Site Experience FeedbackSep 4, 2026
Easy to navigate, good selection of professional skincare, and I found exactly what I was looking for. I also appreciated the discount and free samples with my order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathie M
Site Experience FeedbackSep 4, 2026
The website is easy to navigate and prices are reasonable for high quality products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tiffany
Site Experience FeedbackSep 4, 2026
Went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fer
Site Experience FeedbackSep 4, 2026
I love the website. There are a lot of good sales, a variety of good products at a variety of price ranges.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mirambo
Site Experience FeedbackSep 4, 2026
Great, found a product I have been wanting to purchase for a long time at a great discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
Love this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Reyna
Site Experience FeedbackSep 4, 2026
I wish samples of SkinCeuticals products were offered so customers could try them before committing to a full-size purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ulra
Site Experience FeedbackSep 4, 2026
A Good and overall website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jazzy
Site Experience FeedbackSep 4, 2026
I like that LovelySkin provide holiday sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenny
Site Experience FeedbackSep 4, 2026
The website works well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ICKIE
Site Experience FeedbackSep 4, 2026
EASY TO FOLLOW
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jude
Site Experience FeedbackSep 4, 2026
Compared to Pevonia website, this website was easier to use - no glitches - and the product was cheaper and free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elaine
Site Experience FeedbackSep 4, 2026
Very easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandi
Site Experience FeedbackSep 4, 2026
👍
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
I was really impressed by the fast shipping, and I love the free samples that you offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dona
Site Experience FeedbackSep 4, 2026
Easy to order on site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kenn
Site Experience FeedbackSep 4, 2026
great experience, love the options and sales
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
PANDA
Site Experience FeedbackSep 4, 2026
TOLLERABLE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charge
Site Experience FeedbackSep 4, 2026
Took too long to complete as so many steps.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
Ebiks
Site Experience FeedbackSep 4, 2026
Very efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Li
Site Experience FeedbackSep 4, 2026
Experience is good but never got discount of the product I use daily
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pigeongirl
Site Experience FeedbackSep 4, 2026
Didn’t like that I had to use my iPad sideways because the website didn’t let me see the content using it vertically like other websites.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lh
Site Experience FeedbackSep 4, 2026
Excellent website, easy to navigate, My favorite by far!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 4, 2026
Very easy to access and view items on this site. Good experience! Product was available and with subscription a great price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debbies
Site Experience FeedbackSep 4, 2026
Absolutely love this eyeshadow have been using it for years, also the discounts are amazing, and can’t forget the free shipping!!! Definitely a bonus
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donna
Site Experience FeedbackSep 4, 2026
It was very simple to place the order and i appreciate that. Also like that my purchase was on sale plus a couple of free samples...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mon
Site Experience FeedbackSep 4, 2026
I loved everything about this website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackSep 4, 2026
I happened upon your site and realized that I was able to purchase the same products my dermatologist recommended at a lower price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marie
Site Experience FeedbackSep 4, 2026
Always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary Ann
Site Experience FeedbackSep 4, 2026
All good. Liked the sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Karie
Site Experience FeedbackSep 3, 2026
Very easy to use and line the different options
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
lorac
Site Experience FeedbackSep 3, 2026
Your site is soooo easy to use and checkout is quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Easy to find items, and checkout was easy, except 2 items had discount codes, but I was only able to apply one discount, so I had to break my order in 2 in order to receive both discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moley
Site Experience FeedbackSep 3, 2026
Because I’ve ordered these 2 products before, it was easier to reorder.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
VICHY
Site Experience FeedbackSep 3, 2026
Great product availability for Vichy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
VICHY
Site Experience FeedbackSep 3, 2026
This is my first purchase from LovelySkin. The website seems easy to navigate, and there are many Vichy products available (which I use).
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 3, 2026
Easy to use! Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susanna
Site Experience FeedbackSep 3, 2026
I can always find exactly what I'm looking for at LovelySkin. The selection is great and shopping is easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerri
Site Experience FeedbackSep 3, 2026
Lovely Skin in reliable, fast, and always carries the products I love
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nat
Site Experience FeedbackSep 3, 2026
Always a great, efficient experience and wonderful variety of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Accidentally purchased No. 6 Olaplex Bond Smoother instead of shampoo, my fault entirely but kind of a bummer. Brought me back to the site to get what I needed, left with something I wanted. Hope Cerise Oil with Vitamin C won’t interfere with evening retinoids…
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzy
Site Experience FeedbackSep 3, 2026
Excellent service, quick delivery, great prices, and outstanding value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10