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LovelySkin Reviews - 682 Post-Delivery Reviews - 9.7/10

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Most Current Certification:
Jun 28, 2026
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well over a million customers. Under the expert direction of board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, we are an authorized retailer for some of the best professional beauty products that are typically only available in dermatologist offices, salons or spas. Our team is dedicated to top-quality customer service to help you find the perfect solution for any skin or hair concern.

LovelySkin Rating

Customer Certified
Certified

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Circle of Excellence
Circle of Excellence - LovelySkin

2025 Winner Platinum Circle of Excellence

15 years

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Post-Delivery Feedback - 682 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

93%93%
Neutral rating icon

Neutral

5%6%
Negative rating icon

Negative

2%1%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

8 out of 10

Site Experience Feedback - 5,777 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%91%
Neutral rating icon

Neutral

8%7%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

Recent Reviews for LovelySkin

Showing 1 - 50 of 6,459

  • Jnac

    Site Experience Feedback

    Jun 27, 2026

    I loved all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DP

    Site Experience Feedback

    Jun 27, 2026

    Great experience and interaction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Karissa

    Site Experience Feedback

    Jun 27, 2026

    LovelySkin is always my go to.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Estela

    Site Experience Feedback

    Jun 27, 2026

    It’s a good online store.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pmg

    Site Experience Feedback

    Jun 27, 2026

    I loved it, a very nice experience!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • FARMERSSON

    Site Experience Feedback

    Jun 27, 2026

    Love the site! Love the professional opinions offered.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fran

    Site Experience Feedback

    Jun 27, 2026

    I had great experience with first item because it was in stock and it is a wonderful product for me. However, I was very disappointed that the second item was not in stock and would not be until August.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JGP

    Site Experience Feedback

    Jun 27, 2026

    I love doing business with this company. They do what they say. They don’t over sell you and I truly appreciated how they treat me as a customer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Elias

    Post-Delivery Feedback

    Jun 27, 2026

    The packaging was damaged by one of the 2 bottles spilling liquid soap. The bottle's was twisted and leaked almost quarter of the content

    • Overall Rating: 7
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 5
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Let lo

    Site Experience Feedback

    Jun 27, 2026

    Overall, the interaction was as positive an experience as it has always been, characterized by smooth communication, responsiveness, and a friendly atmosphere that consistently foster trust and satisfaction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kay

    Site Experience Feedback

    Jun 27, 2026

    Too many products I was looking to get are out of stock and therefore I will miss the sale opportunity.

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Richie

    Site Experience Feedback

    Jun 27, 2026

    Email link. Extremely easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JT

    Site Experience Feedback

    Jun 27, 2026

    I was thrilled to see you offered Lather products. Website easy to maneuver. I went back to add another item and it reset quickly and accurately.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • NK

    Site Experience Feedback

    Jun 27, 2026

    Very well organized and informative website. Contains a wide variety of products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nic

    Site Experience Feedback

    Jun 27, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Betsy

    Site Experience Feedback

    Jun 27, 2026

    This is only my second purchase. The instructions are very clear particularly if something was put in wrong.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nikki

    Site Experience Feedback

    Jun 27, 2026

    I liked the ease of access. The fact I could view details about a sample product without leaving the page was nice. I always have an easy time buying my sunscreen on Lovelyskin!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ChrisI

    Post-Delivery Feedback

    Jun 27, 2026

    I love this site! Easy to order, delivery is quick, I love getting free samples of products that I choose……and…..your prices and promotions are the best of any site! Ty!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Li

    Site Experience Feedback

    Jun 27, 2026

    Great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • susie

    Site Experience Feedback

    Jun 27, 2026

    It was easy to order and they gave a delivery date that was fast to get here.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 27, 2026

    Thank you for making it easy!,

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • By Alice✨

    Site Experience Feedback

    Jun 27, 2026

    I love how the platform is set up and you can find anything!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 27, 2026

    I was happy to use my rewards of one dollar and I also got free shipping and that is why I purchased from you instead of from the is clinical website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nurserust

    Site Experience Feedback

    Jun 27, 2026

    The products I need are in stock and on sale! I like being able to order online. Delivery is always quick and free shipping is a plus.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy Dance

    Site Experience Feedback

    Jun 27, 2026

    I never had a problem with anything that I have ordered and glad to do business with you. Thank You

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • May1

    Site Experience Feedback

    Jun 27, 2026

    Their site was very easy to navigate, prices were a bit high, but the stuff I purchased comes recommended

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 27, 2026

    Good customer service. Love free samples.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ate

    Site Experience Feedback

    Jun 27, 2026

    Good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • CJ

    Site Experience Feedback

    Jun 27, 2026

    I would like to begin with the messages I receive from Lovely Skin I am always buying! I am very interested in products with peptides and I also love when the sales are good for Skin Cueticals and Obagi! The ONLY product I use by Revision is the lip treatment it is hands down one of the best , if there is a more suitable product that may take more time but I would be open to suggestions. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Katie

    Site Experience Feedback

    Jun 27, 2026

    great price, easy to order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Meaningful23

    Post-Delivery Feedback

    Jun 27, 2026

    There is such a good selection that it may be harder to choose, but Idrather rave that "problem" than not have access to a great selection. There is free shipping and it is fast. That alone is a great savings. Items are priced well and many go on sale. I highly recommend Lovely Skin. Once you try it, you will find there is no need to look anywhere else.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • SKIN

    Site Experience Feedback

    Jun 27, 2026

    I use PHYTOMER toner and happy to purchase at reasonable price compared to retail.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Grimsley Grandma

    Post-Delivery Feedback

    Jun 27, 2026

    With my discount, it was cheaper to purchase the product from your site than Amazon. Also, one of the samples turned into a must-have.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tracye

    Site Experience Feedback

    Jun 27, 2026

    I knew what was was looking for and was able to use the Search feature which made navigating very easy. I love that the website automatically applied the current discount and my rewards to my order so I didn’t have to look it up. That was very nice!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gloria

    Site Experience Feedback

    Jun 27, 2026

    Great selection and free shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mtskin

    Site Experience Feedback

    Jun 26, 2026

    Promo codes that should have automatically applied didn’t go through this time. Normally, I don’t have that problem in this site. I caught it at checkout. I was able to go back and look up another product from the same brand to see the promo code and copy it to paste into the checkout section. I feel like it usually auto populates the code, so the extra steps were not ideal, but didn’t take too much extra time

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sherryl

    Site Experience Feedback

    Jun 26, 2026

    This site is amazing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • I'mFran14!

    Site Experience Feedback

    Jun 26, 2026

    My experience today with the webpage was great as usual.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chris

    Site Experience Feedback

    Jun 26, 2026

    No problem with placing an order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Toni

    Site Experience Feedback

    Jun 26, 2026

    Website not as easy for seniors to fill out as younger customers! But, I have been ordering Obagi for many years and your products are the only ones I use; they work very well!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CT

    Site Experience Feedback

    Jun 26, 2026

    Easy purchase - nice site!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 26, 2026

    Website is fine. Very usable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nola

    Site Experience Feedback

    Jun 26, 2026

    Love the website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BS

    Site Experience Feedback

    Jun 26, 2026

    Love that I find everything I need and it gets delivered right at my door.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kathy

    Site Experience Feedback

    Jun 26, 2026

    Easy site to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • California-BFD

    Site Experience Feedback

    Jun 26, 2026

    Overall experience was positive. Just a learning curve with any new website. Really appreciate the free gifts and samples

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 26, 2026

    I Researched Advanced Heliocare supplements as recommended by my dermatologist and looked at different distributors and found Lovely Skin was a reputable dermatologic approved site with the best prices for the value.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Drew

    Site Experience Feedback

    Jun 26, 2026

    Everything is great as always. Thanks!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Emilie

    Site Experience Feedback

    Jun 26, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BJ

    Site Experience Feedback

    Jun 26, 2026

    It’s easy to work with and I like the discounts

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »