LovelySkin Customer Reviews
LovelySkin holds a 9.6/10 overall rating and 812 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 95% |
 Neutral | 5% | 3% |
 Negative | 2% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 7% | 8% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 7,600
Online Shopper
Site Experience FeedbackAug 13, 2026
The interaction was good, I would like to see more variety of products in various brands. Just like in the sales area.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Lisa
Site Experience FeedbackAug 13, 2026
I purchased Isdin extra light emulsion a few days ago. Tried it today and I love it! It left my face looking so natural. It’s a keeper. Today purchased colorsience because I wanted to try a product with a little more tint for certain days when I need a bit more color.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
LovelySkin carries most of the products that I use for skin and haircare. Today, I got a fun sample (Alastin C serum) in the mail and purchased five items. LovelySkin provides a level of interaction that keeps me engaged but doesn't feel manipulative. It feels like the company is generous and fun. Love the filters on the website and that you've added more information about commenters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SaraR
Site Experience FeedbackAug 13, 2026
Amazing company!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Products I can believe in for excellent skincare!
Post-Delivery FeedbackAug 13, 2026
Easy pleasant and always consistent. If new products are available on the site I know they believe in them, as with all they offer!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Aunt Fred
Post-Delivery FeedbackAug 13, 2026
I had received a coupon in the mail with a special offer, and the coupon code said that it was good for a free sample product. When I called to inquire what the coupon code was for the discount on the skincare products, the person could not help me and had to put me on an extended hold. I ended up disconnecting the call because they didn’t seem to know what I was referring to and got very impatient with me on the phone.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 6
AB
Post-Delivery FeedbackAug 13, 2026
I only order my skincare from LovelySkin. They offer great discounts and membership programs. I also love the free samples and brand coupons! Shopping at LovelySkin is a great value for my money, therefore that is where I will be spending my money!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Meatmon
Site Experience FeedbackAug 12, 2026
I have used this site for Years!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
aloha
Site Experience FeedbackAug 12, 2026
It was great!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackAug 12, 2026
Everything was fabulous as usual, thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zesty
Site Experience FeedbackAug 12, 2026
I recieved a sample in the mail and tried it and decided to order it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marie
Post-Delivery FeedbackAug 12, 2026
Easy and good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Dj
Site Experience FeedbackAug 12, 2026
Good exsperience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sapphire
Site Experience FeedbackAug 12, 2026
Easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monie
Post-Delivery FeedbackAug 12, 2026
I’m 84 and love you’re products .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Needed a cleansing oil that would really scour—gently. The clay-cased masks I use, and even those like the phyto-mask I accidentally stored overnight in the freezer and am replacing, aren’t easily removed…but then I tried the DHC sample I had helped a lot with the clay. I got a $25 discount for helping my mother 3,000 miles away figure put how to male a purchase and use my link code. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abby
Site Experience FeedbackAug 11, 2026
I received a free sample of this product in the mail from LovelySkin. From the first time I tried it I was sold on it. This eye care product from Colorscience called Total Eye, is just that, a total product! It did everything it was supposed to do. I was very impressed and knew I would need to order this product. Thank you, LovelySkin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Honeybee
Site Experience FeedbackAug 11, 2026
Looks good and easy to understand about products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
alpineCatheb
Site Experience FeedbackAug 11, 2026
it's good, no complaints. easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Starr
Site Experience FeedbackAug 11, 2026
An excellent selection of products and a website that is easy to find what you are looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Su
Site Experience FeedbackAug 11, 2026
The search selection is very slow, it appears to restart every time you add a selection. Also, there is no way to save the selection for future use. The check out process was terrible. I use Paypal for online orders and I got into a loop of verifying my order. I almost canceled, I wasn't sure if I would get billed multiple times, etc
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackAug 11, 2026
Excelent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Products are always exceptional. Website easy to maneuver
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
GiGi
Site Experience FeedbackAug 11, 2026
I almost purchased this product straight from the products website. It was $3.00 more for the exact product, size,etc & they charge for shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc
Site Experience FeedbackAug 11, 2026
LovelySkin website is easy to use. Checkout is simple. I love the selection of products that represent the latest in skin care and anti-aging science. I can find what I want for my skin all in one place. I also like that I get to select product samples so I can try new things without making the commitment of purchasing the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sharon
Post-Delivery FeedbackAug 11, 2026
I have been ordering from LovelySkin for a couple of years now. Never had any issues, besides wanting the product NOW! Instant gratification and all.. but will wait for your products. Always has a sale and you can NOT beat the samples!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tatertott
Site Experience FeedbackAug 11, 2026
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DenWill
Site Experience FeedbackAug 11, 2026
Great Products and great online and customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michelle
Site Experience FeedbackAug 11, 2026
I heard about how great this product is for people with previous skin issues so I am very excited to try it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tami
Site Experience FeedbackAug 11, 2026
been using Lovely skin for many years
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
KE
Site Experience FeedbackAug 10, 2026
Little difficult at first because I just had my phone updated and sometimes AI really gets In the way
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Kris
Site Experience FeedbackAug 10, 2026
My go-to site for beauty products. I love the variety of brands & products, the frequent promotions, rewards program, free gifts and free samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
look_in_anya
Site Experience FeedbackAug 10, 2026
Bought the SkinCeuticals toner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
always an easy purchase but would be better if I didn't have to scroll so much to find my specific product just to get the tinted version. perhaps put it as one entry with option to select tinted formula once i find the product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackAug 10, 2026
I have been shopping at Lovely Skin for several years and plan to continue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Site Experience FeedbackAug 10, 2026
I was able to use my rewards points which was very helpful for my budget
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Anna Banana
Site Experience FeedbackAug 10, 2026
This website is very easy to use.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SusieQ
Site Experience FeedbackAug 10, 2026
Easy to find products I'm looking for. Appreciate free shipping and samples.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
PC
Site Experience FeedbackAug 10, 2026
I love LovelySkin, it always easy to go on your site and the product are of good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Customer
Post-Delivery FeedbackAug 10, 2026
I am concerned that I didn’t have enough information about the product I was interested in and purchased the wrong thing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Awhitey
Post-Delivery FeedbackAug 10, 2026
I have been extremely happy purchasing products through LovelySkin. They are responsive, prompt, include samples, and I like their loyalty program. I am not sure if I will keep the product itself due to it leaving an orange residue.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Johnnytwoxfour
Site Experience FeedbackAug 9, 2026
mobile site is a little finicky to deal with, but happy to have found at least one retailer who has my shampoo.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lsm
Site Experience FeedbackAug 9, 2026
Well I thought I could get a discount but I was a little disappointed in that but I wanted the product
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
None
Site Experience FeedbackAug 9, 2026
Ok…..
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
I really needed something to use with my Gua sha and I really thought I needed the Luzern oil. (I’ve been looking forward to purchasing the Replenishing Oil for a long time, but I couldn’t justify it to myself, and here was an opportunity to justify purchasing it. But until my sample is empty I do not need it yet. However, I decided to look for cheaper options and really hope that this bioelements elements selection is good. It took a lot of time and energy to find the right search terms!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sony
Site Experience FeedbackAug 9, 2026
So many wonderful products- so easy to find and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sperk
Site Experience FeedbackAug 9, 2026
Great sales, easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Best price for the product. Easy to use site. I like that my cart was saved for over a week.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wally
Site Experience FeedbackAug 9, 2026
Amo esta aplicación! Y su rápida y eficaz entregas , además de sus precios y las muestras .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10