LovelySkin Reviews - 667 Post-Delivery Reviews - 9.7/10
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 94% | 92% |
 Neutral | 4% | 6% |
 Negative | 2% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 8% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 6,115
Barb
Site Experience FeedbackJun 15, 2026
Convenient and fast check-out process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lina
Site Experience FeedbackJun 15, 2026
I’ve been buying stuff off this website for over a year now, ever had an issue. Very satisfied and love the samples all orders come with!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 15, 2026
Ordering was easy and excited for my order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
liveforskin
Site Experience FeedbackJun 15, 2026
super easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chau
Site Experience FeedbackJun 15, 2026
I absolutely love the website and especially being able to look at comments super easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Dee
Site Experience FeedbackJun 15, 2026
Very easy to follow
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 15, 2026
Did not recognize password. Did not send message to update password. Did not allow 20% discount
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
kinnard
Site Experience FeedbackJun 15, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meaningful
Site Experience FeedbackJun 15, 2026
LovelySkin is always my go to for skin care. Best prices and free shipping! Yes, they had me at free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harry
Site Experience FeedbackJun 15, 2026
Very easy to navigate. Was offered discounts not expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lexi
Post-Delivery FeedbackJun 15, 2026
Great post laser cream.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Deb
Site Experience FeedbackJun 15, 2026
Dependable place to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nads
Site Experience FeedbackJun 15, 2026
I love this website!! Super easy to navigate, tells you exactly what you’re getting charged for, and is really secure! They also have really good deals!! Super excited to get my package!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJK
Site Experience FeedbackJun 15, 2026
First order. First order was cancelled because of "verification" 3rd party issue. Would not let me use first order coupon again. Items no longer on sale. Received confirmation on first order so not sure why it got cancelled. Annoyed.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Pam T
Site Experience FeedbackJun 15, 2026
Easy to use. Directions clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Face First
Site Experience FeedbackJun 15, 2026
chose your store because have what I need and no shipping charge
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KAB
Site Experience FeedbackJun 15, 2026
Appreciate the 1st time discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 15, 2026
plenty of product selections. easy to find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
I love Yoka products and you always have them and usually I get a 15% discount and a free gift with purchase. I love this company as the products are always here quickly and customer service is also helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maddy
Site Experience FeedbackJun 15, 2026
Easy to re-order via my purchase history. That is what I usually do. So quick!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sis
Site Experience FeedbackJun 15, 2026
Always on Time and order always correct.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SS
Site Experience FeedbackJun 15, 2026
Had a good experience from beginning to end.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Very easy to access and easy to place my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
\Kathy
Post-Delivery FeedbackJun 15, 2026
Great product. Good Prices. Good Service! Highly Recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nina
Post-Delivery FeedbackJun 15, 2026
Lovely Skin carries the best skincare lines and they are always running a sale. The website is excellent with access to the full ingredients list of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
chuck
Site Experience FeedbackJun 15, 2026
i'm angry because i was not able to split the payment between my HSA and another account, even though that option was available. it irritates me when things don't work correctly. so i'm pissed off.
- Overall Rating: 1
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
LeLo
Site Experience FeedbackJun 15, 2026
My experience with the website today was excellent from start to finish. The site was very easy to navigate, and I loved how smooth and fast the checkout process was. I was especially pleased that the item I wanted was in stock and ready to order, which made the whole experience even better. I really appreciated how simple and convenient everything felt, from browsing products to completing my purchase. The entire process was seamless, efficient, and stress-free. Overall, I’m very happy with my purchase experience and would definitely shop on the website again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angel
Site Experience FeedbackJun 15, 2026
Very good would come back to purchase more and repurchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 14, 2026
Long time customer
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Site Experience FeedbackJun 14, 2026
Very easy to navigate the website. Was able to find the products my first try using the search tool.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bbabes
Site Experience FeedbackJun 14, 2026
I honestly really really loved the comparison tab that made looking at products so nice. I see an oxygenetix foundation in a couple of different bottles so it really helped narrow down what benefits I was looking for. I saw one with a white labeling on one kind of oxygenetix foundation is that an older bottle or does it have different benefits, I havent found it on your site but I have seen on others and really wanted to use it for the comparison chart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackJun 14, 2026
Purchasing was very easy and even received a discount code and free shipping for my is clinical sof
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Rachel
Site Experience FeedbackJun 14, 2026
I really enjoy LovelySkin and how seamless it is to look for the right product. I love how clean the website looks and how many different options there are!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruby
Site Experience FeedbackJun 14, 2026
Just found this web site. It gets good reviews. Looking for alternative to Amazon or Walmart where I know that I am getting legit and fresh products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n/a
Site Experience FeedbackJun 14, 2026
okay
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kali
Site Experience FeedbackJun 14, 2026
Instead of purchasing these products (skin Better Science creams) from my dermatologist, I’m happy to find your site. Only disappointment was that I couldn’t use the SAVE15 code with my purchases
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Belle
Site Experience FeedbackJun 14, 2026
No problem overall. Some pricing concerns
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dora
Site Experience FeedbackJun 14, 2026
The process was very easy except for issue with my credit card
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LMM
Post-Delivery FeedbackJun 14, 2026
A company that delivers on time without charging delivery or service, large selection of brands to consider and friendly customer care. Hard to beat.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Rap
Site Experience FeedbackJun 14, 2026
Have been using the site for years. Most products recommended by my dermatologist office are available and at a reduced price!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
pbird
Site Experience FeedbackJun 14, 2026
I shop with LovelySkin for the Eminence line to ensure I get a genuine and fresh product. Not one that has been opened, used, filled or is old or has had improper storage.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lou
Site Experience FeedbackJun 14, 2026
Appreciate the savings I received. Will enjoy the samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AutumnWinters
Site Experience FeedbackJun 14, 2026
Can I just get a Lovely Skin brain implant? I use LS like three times a week, I might as well. Thanks guys for being so understanding about a product that disintegrated into plastic foil recently.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jeri
Site Experience FeedbackJun 14, 2026
never a problem with any order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elle
Site Experience FeedbackJun 14, 2026
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Edie
Post-Delivery FeedbackJun 14, 2026
I have ordered several skincare products at Lovely Skin and everything I have ordered has been excellent. The delivery is superb which is hard to find anymore. Thank you for your great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Alina
Site Experience FeedbackJun 14, 2026
I find the app very user friendly, love that there is always a discount and the customer service is great. It's sad that the product selection has diminished
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vanina
Post-Delivery FeedbackJun 14, 2026
It’s a very good site. On time order, the discounts, the products, the quality. The experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mendy
Site Experience FeedbackJun 14, 2026
Lovely skin's website is easy to use. It's always been a pleasant, and easy experience. I always enjoy the %15 off coupons they send for skinceuticals. Good skincare is expensive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackJun 14, 2026
tried to get the smaller, airport passable container of shaving cream with the bigger containers but could not navigate your site to accomplish this . I bought the non-art of shaving airport plastic item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10