JJ Buckley Fine Wines Customer Reviews
JJ Buckley Fine Wines holds a 9.6/10 overall rating and 123 verified post-delivery reviews on Bizrate.
JJ Buckley Fine Wines Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
1 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 100% |
 Neutral | 7% | 0% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 83% |
Neutral | 18% | 15% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for JJ Buckley Fine Wines
Showing 1 - 50 of 663
Online Shopper
Post-Delivery FeedbackSep 17, 2026
Great value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
TDC
Site Experience FeedbackSep 11, 2026
The website is fine. It doesn't seem to capture discounts from promotional emails and so it is confusing.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
George
Site Experience FeedbackSep 9, 2026
Your website is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 8, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SandDPHX
Site Experience FeedbackSep 7, 2026
I have been buying wine from JJB for probably 20 years always from private client offers from Alex Shaw. Situations have changed since COVID resulting in reduced purchases however it is still my go-to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amaretto8
Site Experience FeedbackSep 5, 2026
No complaints--easy to order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sonia
Site Experience FeedbackSep 5, 2026
Always find good selection generally unavailable elsewhere; easy to finalize purchase - reliable service based on past experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
buzzard
Site Experience FeedbackSep 3, 2026
easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elora
Site Experience FeedbackSep 1, 2026
Solid but please add Apple Pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
Never a problem to order wines on this website. If you have questions, sales person responds quickly and issue resolved.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rmiller
Post-Delivery FeedbackSep 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
Elle H
Site Experience FeedbackSep 1, 2026
I enjoy JJ Buckley’s selections! I shop for myself and for gifts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackAug 30, 2026
No issues. Had a good experience.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
flo
Site Experience FeedbackAug 28, 2026
Easy checkout experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PG
Site Experience FeedbackAug 28, 2026
Good selection of Brunellos and CDPs. Haven’t tried the to-be shipped wines which seem to have some good vintages.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MEstrella
Site Experience FeedbackAug 26, 2026
Great, easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 26, 2026
Fine
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Michael G
Site Experience FeedbackAug 25, 2026
Site is great. Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 25, 2026
Website is very slow, and the SMS verification link does not work. Good wine selection though.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Web
Site Experience FeedbackAug 25, 2026
Great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kensington blue eyes
Site Experience FeedbackAug 25, 2026
Today I purchased 6 miles of champagne. I tried earlier in the morning, but the website was not functioning well. Complete the purchase later in the morning.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 25, 2026
most of the web order form is good. The only part that was not immediately clear was how to 'sent to storage'. I will prefer pickup and sent-to-storage be on the top level as push buttons and not in the drop-down with shipping methods.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 23, 2026
Great website. Easy to find what I’m looking for and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Site Experience FeedbackAug 23, 2026
I love gantenbein
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hammbro
Site Experience FeedbackAug 22, 2026
pretty intuitive. I generally search by Varietal, so the site makes it very easy to do.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Larry
Site Experience FeedbackAug 22, 2026
Jeff Loo & associates do a great job of identifying good wines
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Les
Site Experience FeedbackAug 22, 2026
Wish the shipping was less expensive'
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Butch
Site Experience FeedbackAug 20, 2026
Ease of use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Capt Kirk
Site Experience FeedbackAug 17, 2026
This experience, thus far, has been very nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 17, 2026
Great experience overall, with one exception - logging in kept failing on the SMS code part.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Nev
Post-Delivery FeedbackAug 17, 2026
Great website. Liked that there is a personal sales manager who contacts you.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Reb
Site Experience FeedbackAug 15, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
md.ispas
Post-Delivery FeedbackAug 12, 2026
Effortless wine ordering with dependable delivery and secure packaging!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
CJN
Site Experience FeedbackAug 12, 2026
Self populating website was inaccurate and had to make corrections. When removing something from cart, should have option to be saved for another time. Website looks awesome and selection is great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ak56
Post-Delivery FeedbackAug 12, 2026
shipping expensive but everything was as promised and on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Gig
Site Experience FeedbackAug 9, 2026
Great smooth process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drk
Site Experience FeedbackAug 9, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy C
Site Experience FeedbackAug 6, 2026
i have bought wine from JJB for many years. Great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E Group Grapes
Site Experience FeedbackAug 6, 2026
Need to have a continue shopping tab after checking cart
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Post-Delivery FeedbackAug 4, 2026
Kyle is my personal guide and he is awesome- pretty much sends the emails and I buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
Gianni
Site Experience FeedbackAug 1, 2026
Worked great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B. Brody
Post-Delivery FeedbackAug 1, 2026
We ordered 5 different Bordeaux, Pauliacs and Blends. Soon we will determine what to reorder for Fall delivery, but to NYC where we live in the Fall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
CHS
Post-Delivery FeedbackJul 31, 2026
Ordering from the excellent product line at Buckley was just fine, the problems were with FedEx
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: N/A
Hotel
Site Experience FeedbackJul 30, 2026
Good purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
LouLou
Site Experience FeedbackJul 29, 2026
It was easy and fast and provided the information I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 29, 2026
Have ordered numerous times. Pleasure to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJul 28, 2026
All interactions have been positive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
Love the email alerts for some of my favorites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jlgnml
Site Experience FeedbackJul 27, 2026
Easy to follow. Able to update my profile easily
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJul 27, 2026
I was happy to find a few Saint-Joseph wines as opposed to only finding one option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10