JJ Buckley Fine Wines Customer Reviews
JJ Buckley Fine Wines holds a 9.7/10 overall rating and 122 verified post-delivery reviews on Bizrate.
JJ Buckley Fine Wines Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 93% | 87% |
 Neutral | 7% | 13% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 90% |
Neutral | 12% | 8% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for JJ Buckley Fine Wines
Showing 1 - 50 of 627
Matt K
Site Experience FeedbackNov 1, 2026
It would be good if there was a search filter for what it currently in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackOct 31, 2026
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don B
Post-Delivery FeedbackOct 31, 2026
I was impressed with the selection. Everyone at JJB was responsive and helpful. And I liked the fact that I can purchase wines, store them at JJB, and have them shipped at a time that works for me. I would recommend JJB for all of the reasons described above, as well as the very competitive pricing that JJB offers.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
It was very easy and good to go! Only wish you had free shipping on larger orders.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
RexLady
Site Experience FeedbackOct 28, 2026
Simple and easy and you almost always have what I want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jedweems
Site Experience FeedbackOct 28, 2026
JJ Buckley prices are lower than the prices afforded and allocated to me even as a member of the wine club at the specific winery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike C
Site Experience FeedbackOct 26, 2026
Everything was great. I order from the site regularly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
On the water
Site Experience FeedbackOct 22, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Bubba
Post-Delivery FeedbackOct 21, 2026
Looked over multiple sites and this was one of the few that had the wine that I was looking for and had it at the best price.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
CHS10s
Site Experience FeedbackOct 21, 2026
no issues, straight forward
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CiCi
Post-Delivery FeedbackOct 19, 2026
Ordering was easy and the shipment arrived in 2 days. Tracking the delivery was helpful. This was our first time ordering, but we will be ordering again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Good survey
Site Experience FeedbackOct 18, 2026
Seemee good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 18, 2026
Always good experience with JJ Buckley
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 17, 2026
I am not a fan of FedEx delivery. I paid for 3 day shipping the item arrived in 4. I also paid flr climate cooled delivery and my bottle showed up HOT. The ice pack completely melted and the bottle was literslly hot to the touch.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
Peter
Site Experience FeedbackOct 16, 2026
All good. Always looking for great wines with reasonable pricing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DJ
Site Experience FeedbackOct 15, 2026
Seemless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tick
Post-Delivery FeedbackOct 15, 2026
All good except too many emails!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Nick
Site Experience FeedbackOct 14, 2026
Great wines at great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CiCi
Site Experience FeedbackOct 13, 2026
Very easy to use. Quick and very clear check out process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jc
Site Experience FeedbackOct 12, 2026
Good website. Good selection. I have purchased wine and bourbon. The prices are a bit high but some of these bottles are hard to Find. I typically buy just the hard to find items but if pricing was more competitive I would buy a much greater volume of bourbon and wine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
David P
Site Experience FeedbackOct 12, 2026
The process was very easy, and I was able to complete what I needed to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KD
Site Experience FeedbackOct 12, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Consume Champagne
Post-Delivery FeedbackOct 12, 2026
Of all the wine shops I purchase wine from, I find JJ Buckley to be the easiest.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 11, 2026
Site is simole but easy ro use
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Bubba
Site Experience FeedbackOct 11, 2026
The only shop around that had the wine I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Happy Winer
Site Experience FeedbackOct 10, 2026
Always a pleasure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigD
Site Experience FeedbackOct 8, 2026
I was looking for a specific wine and it was easily found on your site.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
R. Rodg
Site Experience FeedbackOct 7, 2026
Love JJ Buckley, they have become my main source for good wine!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maurice
Site Experience FeedbackOct 6, 2026
It was a good experience. I will not know how satisfied I am until I receive my order. The fact that you want to charge a fee for Insurance is ridiculous. You are making enough money and Fedex should cove the inurance.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lucy
Site Experience FeedbackOct 4, 2026
The website is easy to navigate and informative. One of the only merchants that had the product I was looking for available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LifeIsACabernet
Site Experience FeedbackOct 4, 2026
Grateful to be able to get a special wine quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dude
Site Experience FeedbackOct 2, 2026
Ff
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Rob
Site Experience FeedbackOct 1, 2026
I enjoy your service.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SLD
Post-Delivery FeedbackOct 1, 2026
Ordering process was fairly simple - OAL a great experience. Although I really wish we would use UPS vs. Fedex for shipping. Fedex has damaged my property more than twice during deliveries - so a bit of a PIA.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
yokeho
Site Experience FeedbackSep 30, 2026
The only thing I don't like is that the option to pick up, rather than have shipped, comes so late in the checkout process. It makes you nervous that you are being forced into shipping the wine. I'm sure it's not an issue for most people, but I always pick up my wine, so wish that option was surfaced earlier int eh checkout process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tefggl
Site Experience FeedbackSep 30, 2026
All we need is wine. And you give it! Good job.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bird
Site Experience FeedbackSep 29, 2026
I couldn't find an overall search function. I knew what I was looking for and it took me quite a while to find it. It was also not intuitive how to order pick-up vs shipping
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 7
JodyBuckley
Site Experience FeedbackSep 29, 2026
The featured wine was the exact wine I had requested in an earlier survey. It is very hard to find.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ash
Site Experience FeedbackSep 28, 2026
NA
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Tick
Site Experience FeedbackSep 28, 2026
Great selection, easy website to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jp
Site Experience FeedbackSep 28, 2026
JJ Buckley is a very complete wine site. Has a variety of options to please all the wine snobs out there.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CR
Site Experience FeedbackSep 27, 2026
Excelent service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JB
Post-Delivery FeedbackSep 26, 2026
Pick up at Oakland. All smooth and easy. Appreciate not having to ship.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JoeP
Site Experience FeedbackSep 25, 2026
I started drinking burgundy through your site at the recommendation of a friend. I like the Maison Chanzy Burgundy as we visited them in Puligny Montrachet two years ago.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Post-Delivery FeedbackSep 23, 2026
Your shop is my regular source for Lamblin. Great service, helpful staff(last year I received an empty box and you replaced the order), good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 22, 2026
Im impressed but I will see when the wine arrives
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John B.
Site Experience FeedbackSep 21, 2026
I used the website occasionally for purchases, but mostly for pick ups in Oakland. It’s fine. I use my wine concierge most often. I find the pricing excellent and the ability to pick up and store at JJ Buckley really works for me living in San Francisco.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
consumeChampagne
Site Experience FeedbackSep 21, 2026
Enjoy the offer emails.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonz
Site Experience FeedbackSep 20, 2026
Efficient! Easy and fast shopping experience. Great selection of top notch products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Starcook
Site Experience FeedbackSep 19, 2026
Only negative was the price. Website was excellent!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9